Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1167199 | 48832 | 5/31/2023 11:29:55 AM | 5/31/2023 11:29:55 AM | IVR call:? | Received call for ? for account 10426691 | 24238 | |||||||||||||||||||||||||||||||||||
| 1167198 | 48831 | 5/31/2023 11:29:12 AM | 5/31/2023 11:29:13 AM | IVR call: balance | Received call for balance for account 10008140 undefined | 7 | 2 | 28805 | 78 | ||||||||||||||||||||||||||||||||
| 1167194 | 48830 | 5/31/2023 11:27:50 AM | 5/31/2023 11:27:51 AM | IVR call: balance | Received call for balance for account 10177193 undefined | 7 | 2 | 7391 | 78 | ||||||||||||||||||||||||||||||||
| 48813 | 5/31/2023 11:27:30 AM | 5/31/2023 11:27:33 AM | Refund Due | We have a refund due from our sold property in November 2022. Account no 10141762 - R3981.91 Please transfer to new account 10441955 | 23 | 3 | 29851 | 5 | 2 | 23 | 6 | 122 | 3436 | ||||||||||||||||||||||||||||
| 1167172 | 48829 | 5/31/2023 11:24:56 AM | 5/31/2023 11:24:58 AM | IVR call:? | Received call for ? for account 10357820 | 33532 | |||||||||||||||||||||||||||||||||||
| 48813 | 5/31/2023 11:22:32 AM | 5/31/2023 11:22:35 AM | Double Charges - Property Purchase | Please see double charges for change of ownership as per Call Centre. Please investigate the Adjustments on this account since February to date and rectify thanks | 23 | 3 | 29851 | 5 | 2 | 23 | 6 | 122 | 3436 | ||||||||||||||||||||||||||||
| 1167141 | 48828 | 5/31/2023 11:17:11 AM | 5/31/2023 11:17:13 AM | IVR call: balance | Received call for balance for account 10021324 undefined | 7 | 2 | 25922 | 78 | ||||||||||||||||||||||||||||||||
| 48827 | 5/31/2023 11:17:08 AM | 5/31/2023 11:17:14 AM | WATER | PLEASE SPLIT THE CONSUMPTION. | 6 | 3 | 33531 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 48822 | 5/31/2023 11:16:36 AM | 5/31/2023 11:16:38 AM | refuse charge | We are being charged fr refuse, but there has never been refuse collection, some of the other residents had the same problem and reported it, some was resolved and some still going, please assist in crediting and correcting my account | 23 | 3 | 33530 | 5 | 3 | 23 | 4 | 120 | 3438 | ||||||||||||||||||||||||||||
| 1167138 | 48826 | 5/31/2023 11:16:01 AM | 5/31/2023 11:16:02 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1167137 | 48825 | 5/31/2023 11:16:00 AM | 5/31/2023 11:16:02 AM | IVR call: balance | Received call for balance for account 10284663 undefined | 7 | 2 | 24815 | 78 | ||||||||||||||||||||||||||||||||
| 1167132 | 48824 | 5/31/2023 11:15:14 AM | 5/31/2023 11:15:16 AM | IVR call: balance | Received call for balance for account 10011121 undefined | 7 | 2 | 31295 | 78 | ||||||||||||||||||||||||||||||||
| 1167126 | 48823 | 5/31/2023 11:14:13 AM | 5/31/2023 11:14:14 AM | IVR call: balance | Received call for balance for account 10011121 undefined | 7 | 2 | 31295 | 78 | ||||||||||||||||||||||||||||||||
| 1167107 | 48821 | 5/31/2023 11:05:11 AM | 5/31/2023 11:05:26 AM | IVR call: statement | Received call for statement for account 10374046 sent message: 43201 | 8 | 2 | 33454 | 79 | ||||||||||||||||||||||||||||||||
| 1167104 | 48820 | 5/31/2023 11:04:04 AM | 5/31/2023 11:04:22 AM | IVR call: statement | Received call for statement for account 10388629 sent message: 43200 | 8 | 2 | 32537 | 79 | ||||||||||||||||||||||||||||||||
| 16022 | 5/31/2023 11:03:12 AM | 5/31/2023 11:03:14 AM | ACTUAL WATER READINGS | Good Day Please assist with an actual water reading for the following two meters: 26430 & VAW4680 | 23 | 3 | 21080 | 17 | 2 | 23 | 1 | 111 | 584 | ||||||||||||||||||||||||||||
| 1167092 | 48818 | 5/31/2023 10:59:51 AM | 5/31/2023 10:59:52 AM | IVR call:? | Received call for ? for account 20104183 | 33528 | |||||||||||||||||||||||||||||||||||
| 48817 | 5/31/2023 10:59:31 AM | 5/31/2023 10:59:34 AM | WATER | PLEASE CLOSE THE WATER METER FROM OWNERS ACCOUNT THE WATER IS ALSO CAHRGE ON TENANTS ACCOUNT NUMBER 10397851 | 6 | 3 | 33527 | 114 | 15 | 2 | 23 | 1 | 50 | 201 | |||||||||||||||||||||||||||
| 1167085 | 48816 | 5/31/2023 10:57:29 AM | 5/31/2023 10:57:30 AM | IVR call: balance | Received call for balance for account 10393597 undefined | 7 | 2 | 4837 | 78 | ||||||||||||||||||||||||||||||||
| 1167083 | 48815 | 5/31/2023 10:57:11 AM | 5/31/2023 10:57:30 AM | IVR call: statement | Received call for statement for account 10268620 sent message: 43196 | 8 | 2 | 16102 | 79 |