Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1131517 | 45043 | 4/24/2023 8:45:58 AM | 4/24/2023 8:46:00 AM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 1131513 | 45042 | 4/24/2023 8:43:32 AM | 4/24/2023 8:43:34 AM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 1131495 | 45041 | 4/24/2023 8:33:12 AM | 4/24/2023 8:33:27 AM | IVR call: statement | Received call for statement for account 10407296 sent message: 40735 | 8 | 2 | 32630 | 79 | ||||||||||||||||||||||||||||||||
| 1131480 | 45040 | 4/24/2023 8:30:10 AM | 4/24/2023 8:30:11 AM | IVR call: balance | Received call for balance for account 10145109 undefined | 7 | 2 | 7011 | 78 | ||||||||||||||||||||||||||||||||
| 1131476 | 45039 | 4/24/2023 8:27:25 AM | 4/24/2023 8:27:26 AM | IVR call: balance | Received call for balance for account 10145109 undefined | 7 | 2 | 7011 | 78 | ||||||||||||||||||||||||||||||||
| 1131472 | 45038 | 4/24/2023 8:25:13 AM | 4/24/2023 8:25:28 AM | IVR call: statement | Received call for statement for account 10345966 sent message: 40733 | 8 | 2 | 11619 | 79 | ||||||||||||||||||||||||||||||||
| 1131471 | 45037 | 4/24/2023 8:24:46 AM | 4/24/2023 8:24:47 AM | IVR call: balance | Received call for balance for account 10027058 undefined | 7 | 2 | 5963 | 78 | ||||||||||||||||||||||||||||||||
| 45036 | 4/24/2023 8:16:23 AM | 4/24/2023 8:16:26 AM | water | high water consumption | 6 | 3 | 32629 | 112 | 15 | 2 | 23 | 1 | 50 | 203 | |||||||||||||||||||||||||||
| 1131445 | 45035 | 4/24/2023 8:13:23 AM | 4/24/2023 8:13:24 AM | IVR call: balance | Received call for balance for account 10422606 undefined | 7 | 2 | 12204 | 78 | ||||||||||||||||||||||||||||||||
| 1131443 | 45034 | 4/24/2023 8:13:20 AM | 4/24/2023 8:13:21 AM | IVR call: balance | Received call for balance for account 10310212 undefined | 7 | 2 | 25298 | 78 | ||||||||||||||||||||||||||||||||
| 1131442 | 45033 | 4/24/2023 8:12:17 AM | 4/24/2023 8:12:18 AM | IVR call: balance | Received call for balance for account 10017211 undefined | 7 | 2 | 15305 | 78 | ||||||||||||||||||||||||||||||||
| 1131435 | 45032 | 4/24/2023 8:10:10 AM | 4/24/2023 8:10:12 AM | IVR call: balance | Received call for balance for account 10422606 undefined | 7 | 2 | 12204 | 78 | ||||||||||||||||||||||||||||||||
| 1131428 | 45031 | 4/24/2023 8:08:08 AM | 4/24/2023 8:08:09 AM | IVR call: balance | Received call for balance for account 10330674 undefined | 7 | 2 | 10820 | 78 | ||||||||||||||||||||||||||||||||
| 1131413 | 45030 | 4/24/2023 8:00:41 AM | 4/24/2023 8:00:42 AM | IVR call: balance | Received call for balance for account 10277784 undefined | 7 | 2 | 30120 | 78 | ||||||||||||||||||||||||||||||||
| 1131404 | 45029 | 4/24/2023 7:57:23 AM | 4/24/2023 7:57:36 AM | IVR call: meter-reading | Received call for meter-reading for account 10277784 Meter reading: [0277784] Meter type: [electric] | 10 | 2 | 30120 | 81 | ||||||||||||||||||||||||||||||||
| 1131384 | 45028 | 4/24/2023 7:42:38 AM | 4/24/2023 7:42:42 AM | IVR call: balance | Received call for balance for account 10391951 undefined | 7 | 2 | 18207 | 78 | ||||||||||||||||||||||||||||||||
| 1131374 | 45027 | 4/24/2023 7:36:06 AM | 4/24/2023 7:36:24 AM | IVR call: statement | Received call for statement for account 10441070 sent message: 40730 | 8 | 2 | 29260 | 79 | ||||||||||||||||||||||||||||||||
| 1131369 | 45026 | 4/24/2023 7:34:24 AM | 4/24/2023 7:34:25 AM | IVR call: balance | Received call for balance for account 10299907 undefined | 7 | 2 | 18036 | 78 | ||||||||||||||||||||||||||||||||
| 1131368 | 45025 | 4/24/2023 7:33:32 AM | 4/24/2023 7:33:33 AM | IVR call:? | Received call for ? for account 10441070 | 29260 | |||||||||||||||||||||||||||||||||||
| 1131335 | 45024 | 4/24/2023 7:22:09 AM | 4/24/2023 7:22:26 AM | IVR call: meter-reading | Received call for meter-reading for account 10251008 Meter reading: [05077] Meter type: [water] | 10 | 2 | 11071 | 81 |