Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1131664 | 45063 | 4/24/2023 9:52:53 AM | 4/24/2023 9:52:55 AM | IVR call: balance | Received call for balance for account 20177456 undefined | 7 | 2 | 32634 | 78 | ||||||||||||||||||||||||||||||||
| 1131661 | 45062 | 4/24/2023 9:52:19 AM | 4/24/2023 9:52:19 AM | IVR call:? | Received call for ? for account 10395588 | 32635 | |||||||||||||||||||||||||||||||||||
| 1131659 | 45061 | 4/24/2023 9:51:16 AM | 4/24/2023 9:51:17 AM | IVR call: balance | Received call for balance for account 20177456 undefined | 7 | 2 | 32634 | 78 | ||||||||||||||||||||||||||||||||
| 1131657 | 45060 | 4/24/2023 9:49:35 AM | 4/24/2023 9:49:36 AM | IVR call: balance | Received call for balance for account 20177456 undefined | 7 | 2 | 32634 | 78 | ||||||||||||||||||||||||||||||||
| 1131649 | 45059 | 4/24/2023 9:45:37 AM | 4/24/2023 9:45:57 AM | IVR call: statement | Received call for statement for account 10411801 sent message: 40746 | 8 | 2 | 32633 | 79 | ||||||||||||||||||||||||||||||||
| 1131646 | 45058 | 4/24/2023 9:45:22 AM | 4/24/2023 9:45:23 AM | IVR call: balance | Received call for balance for account 10443107 undefined | 7 | 2 | 31426 | 78 | ||||||||||||||||||||||||||||||||
| 1131641 | 45057 | 4/24/2023 9:43:15 AM | 4/24/2023 9:43:16 AM | IVR call: balance | Received call for balance for account 10423843 undefined | 7 | 2 | 7419 | 78 | ||||||||||||||||||||||||||||||||
| 1131634 | 45056 | 4/24/2023 9:39:53 AM | 4/24/2023 9:39:54 AM | IVR call: balance | Received call for balance for account 10423849 undefined | 7 | 2 | 10806 | 78 | ||||||||||||||||||||||||||||||||
| 1131605 | 45055 | 4/24/2023 9:27:44 AM | 4/24/2023 9:28:02 AM | IVR call: statement | Received call for statement for account 10359860 sent message: 40745 | 8 | 2 | 28931 | 79 | ||||||||||||||||||||||||||||||||
| 1131603 | 45054 | 4/24/2023 9:24:07 AM | 4/24/2023 9:24:08 AM | IVR call: balance | Received call for balance for account 10293989 undefined | 7 | 2 | 31417 | 78 | ||||||||||||||||||||||||||||||||
| 1131590 | 45053 | 4/24/2023 9:18:20 AM | 4/24/2023 9:18:38 AM | IVR call: meter-reading | Received call for meter-reading for account 10170380 Meter reading: [68513] Meter type: [water] | 10 | 2 | 2097 | 81 | ||||||||||||||||||||||||||||||||
| 1131575 | 45052 | 4/24/2023 9:13:00 AM | 4/24/2023 9:13:31 AM | IVR call: statement | Received call for statement for account 10087002 sent message: 40744 | 8 | 2 | 28960 | 79 | ||||||||||||||||||||||||||||||||
| 1131555 | 45051 | 4/24/2023 9:05:52 AM | 4/24/2023 9:05:55 AM | IVR call: balance | Received call for balance for account 10045211 undefined | 7 | 2 | 4080 | 78 | ||||||||||||||||||||||||||||||||
| 1131548 | 45050 | 4/24/2023 9:02:05 AM | 4/24/2023 9:02:07 AM | IVR call: balance | Received call for balance for account 10260059 undefined | 7 | 2 | 5956 | 78 | ||||||||||||||||||||||||||||||||
| 1131539 | 45049 | 4/24/2023 8:55:50 AM | 4/24/2023 8:56:10 AM | IVR call: statement | Received call for statement for account 10087002 sent message: 40741 | 8 | 2 | 28960 | 79 | ||||||||||||||||||||||||||||||||
| 1131536 | 45048 | 4/24/2023 8:53:59 AM | 4/24/2023 8:54:15 AM | IVR call: statement | Received call for statement for account 10354897 sent message: 40740 | 8 | 2 | 32632 | 79 | ||||||||||||||||||||||||||||||||
| 1131535 | 45047 | 4/24/2023 8:52:03 AM | 4/24/2023 8:52:21 AM | IVR call: statement | Received call for statement for account 10063429 sent message: 40739 | 8 | 2 | 5046 | 79 | ||||||||||||||||||||||||||||||||
| 1131533 | 45046 | 4/24/2023 8:50:42 AM | 4/24/2023 8:51:07 AM | IVR call: statement | Received call for statement for account 10442903 sent message: 40738 | 8 | 2 | 32631 | 79 | ||||||||||||||||||||||||||||||||
| 1131525 | 45045 | 4/24/2023 8:47:14 AM | 4/24/2023 8:47:15 AM | IVR call: balance | Received call for balance for account 10404621 undefined | 7 | 2 | 19134 | 78 | ||||||||||||||||||||||||||||||||
| 1131524 | 45044 | 4/24/2023 8:47:03 AM | 4/24/2023 8:47:04 AM | IVR call: balance | Received call for balance for account 10442903 undefined | 7 | 2 | 32631 | 78 |