Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1132318 | 45115 | 4/25/2023 3:51:31 AM | 4/25/2023 3:51:32 AM | IVR call: balance | Received call for balance for account 10012096 undefined | 7 | 2 | 935 | 78 | ||||||||||||||||||||||||||||||||
| 1132315 | 45114 | 4/24/2023 7:50:26 PM | 4/24/2023 7:50:27 PM | IVR call: balance | Received call for balance for account 10421628 undefined | 7 | 2 | 12800 | 78 | ||||||||||||||||||||||||||||||||
| 1132314 | 45113 | 4/24/2023 7:49:43 PM | 4/24/2023 7:49:44 PM | IVR call:? | Received call for ? for account 10421628 | 12800 | |||||||||||||||||||||||||||||||||||
| 1132313 | 45112 | 4/24/2023 7:48:38 PM | 4/24/2023 7:48:59 PM | IVR call: statement | Received call for statement for account 10421628 sent message: 40798 | 8 | 2 | 12800 | 79 | ||||||||||||||||||||||||||||||||
| 1132311 | 45111 | 4/24/2023 7:44:10 PM | 4/24/2023 7:44:11 PM | IVR call: balance | Received call for balance for account 10421628 undefined | 7 | 2 | 12800 | 78 | ||||||||||||||||||||||||||||||||
| 1132309 | 45110 | 4/24/2023 7:16:53 PM | 4/24/2023 7:16:54 PM | IVR call: balance | Received call for balance for account 10075350 undefined | 7 | 2 | 5884 | 78 | ||||||||||||||||||||||||||||||||
| 1132308 | 45109 | 4/24/2023 7:14:57 PM | 4/24/2023 7:15:16 PM | IVR call: statement | Received call for statement for account 10075350 sent message: 40797 | 8 | 2 | 5884 | 79 | ||||||||||||||||||||||||||||||||
| 1132258 | 45108 | 4/24/2023 4:56:27 PM | 4/24/2023 4:56:41 PM | IVR call: statement | Received call for statement for account 20390199 sent message: 40796 | 8 | 2 | 31107 | 79 | ||||||||||||||||||||||||||||||||
| 1132255 | 45107 | 4/24/2023 4:55:19 PM | 4/24/2023 4:55:20 PM | IVR call: balance | Received call for balance for account 20390199 undefined | 7 | 2 | 31107 | 78 | ||||||||||||||||||||||||||||||||
| 45106 | 4/24/2023 4:54:19 PM | 4/24/2023 4:54:22 PM | Water query | High water bill in September 2022. | 5 | 2 | 19452 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1132217 | 45106 | 4/24/2023 4:18:17 PM | 4/24/2023 4:18:18 PM | IVR call: balance | Received call for balance for account 10022847 undefined | 7 | 2 | 19452 | 78 | ||||||||||||||||||||||||||||||||
| 1132204 | 45105 | 4/24/2023 4:08:29 PM | 4/24/2023 4:08:30 PM | IVR call: balance | Received call for balance for account 10440645 undefined | 7 | 2 | 29848 | 78 | ||||||||||||||||||||||||||||||||
| 1132203 | 45104 | 4/24/2023 4:02:26 PM | 4/24/2023 4:02:28 PM | IVR call: balance | Received call for balance for account 10440645 undefined | 7 | 2 | 29848 | 78 | ||||||||||||||||||||||||||||||||
| 1132157 | 45103 | 4/24/2023 3:00:42 PM | 4/24/2023 3:00:43 PM | IVR call: balance | Received call for balance for account 10361326 undefined | 7 | 2 | 11430 | 78 | ||||||||||||||||||||||||||||||||
| 1132129 | 45102 | 4/24/2023 2:37:22 PM | 4/24/2023 2:37:24 PM | IVR call: balance | Received call for balance for account 10422574 undefined | 7 | 2 | 29921 | 78 | ||||||||||||||||||||||||||||||||
| 1132127 | 45101 | 4/24/2023 2:36:34 PM | 4/24/2023 2:36:35 PM | IVR call: balance | Received call for balance for account 10441341 undefined | 7 | 2 | 32648 | 78 | ||||||||||||||||||||||||||||||||
| 1132125 | 45100 | 4/24/2023 2:35:48 PM | 4/24/2023 2:35:49 PM | IVR call: balance | Received call for balance for account 10264829 undefined | 7 | 2 | 32647 | 78 | ||||||||||||||||||||||||||||||||
| 1132117 | 45099 | 4/24/2023 2:33:05 PM | 4/24/2023 2:33:08 PM | IVR call: balance | Received call for balance for account 10390189 undefined | 7 | 2 | 25458 | 78 | ||||||||||||||||||||||||||||||||
| 1132081 | 45098 | 4/24/2023 2:07:13 PM | 4/24/2023 2:07:14 PM | IVR call: balance | Received call for balance for account 10070522 undefined | 7 | 2 | 32646 | 78 | ||||||||||||||||||||||||||||||||
| 14126 | 4/24/2023 1:59:50 PM | 4/24/2023 1:59:51 PM | Incorrect amount of PANS charged | Incorrect amount of PANS charged. Only 6 PANS at property however 8 PANS being charged on the BCM account. | 23 | 3 | 16943 | 5 | 2 | 23 | 93 | 56 | 408 |