Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1132722 | 45156 | 4/25/2023 8:12:08 AM | 4/25/2023 8:12:10 AM | IVR call: balance | Received call for balance for account 10442528 undefined | 7 | 2 | 31244 | 78 | ||||||||||||||||||||||||||||||||
| 1132709 | 45155 | 4/25/2023 8:01:39 AM | 4/25/2023 8:01:41 AM | IVR call: balance | Received call for balance for account 10008899 undefined | 7 | 2 | 14999 | 78 | ||||||||||||||||||||||||||||||||
| 1132707 | 45154 | 4/25/2023 8:01:26 AM | 4/25/2023 8:01:27 AM | IVR call:? | Received call for ? for account 10378134 | 32664 | |||||||||||||||||||||||||||||||||||
| 1132686 | 45153 | 4/25/2023 7:54:55 AM | 4/25/2023 7:55:19 AM | IVR call: statement | Received call for statement for account 10162595 sent message: 40817 | 8 | 2 | 2675 | 79 | ||||||||||||||||||||||||||||||||
| 1132687 | 45152 | 4/25/2023 7:54:32 AM | 4/25/2023 7:54:52 AM | IVR call: statement | Received call for statement for account 10237997 sent message: 40816 | 8 | 2 | 32663 | 79 | ||||||||||||||||||||||||||||||||
| 1132679 | 45151 | 4/25/2023 7:53:17 AM | 4/25/2023 7:53:34 AM | IVR call: statement | Received call for statement for account 10190263 sent message: 40815 | 8 | 2 | 32662 | 79 | ||||||||||||||||||||||||||||||||
| 1132674 | 45150 | 4/25/2023 7:52:04 AM | 4/25/2023 7:52:05 AM | IVR call: balance | Received call for balance for account 10049361 undefined | 7 | 2 | 3082 | 78 | ||||||||||||||||||||||||||||||||
| 1132550 | 45149 | 4/25/2023 7:18:33 AM | 4/25/2023 7:18:53 AM | IVR call: statement | Received call for statement for account 10045994 sent message: 40814 | 8 | 2 | 32661 | 79 | ||||||||||||||||||||||||||||||||
| 1132548 | 45148 | 4/25/2023 7:17:12 AM | 4/25/2023 7:17:13 AM | IVR call:? | Received call for ? for account 10015994 | 32660 | |||||||||||||||||||||||||||||||||||
| 1132547 | 45147 | 4/25/2023 7:15:55 AM | 4/25/2023 7:16:16 AM | IVR call: statement | Received call for statement for account 10018388 sent message: 40813 | 8 | 2 | 32659 | 79 | ||||||||||||||||||||||||||||||||
| 1132545 | 45146 | 4/25/2023 7:14:55 AM | 4/25/2023 7:14:56 AM | IVR call: balance | Received call for balance for account 10399822 undefined | 7 | 2 | 13991 | 78 | ||||||||||||||||||||||||||||||||
| 45144 | 4/25/2023 7:13:47 AM | 4/25/2023 7:13:50 AM | interm water readings..since Jan 2023 | interm water readings since Jan 2023 | 6 | 3 | 32658 | 21 | 17 | 2 | 23 | 1 | 112 | 21 | |||||||||||||||||||||||||||
| 1132537 | 45145 | 4/25/2023 7:13:46 AM | 4/25/2023 7:13:47 AM | IVR call: balance | Received call for balance for account 10399822 undefined | 7 | 2 | 13991 | 78 | ||||||||||||||||||||||||||||||||
| 1132532 | 45143 | 4/25/2023 7:12:23 AM | 4/25/2023 7:12:23 AM | IVR call:? | Received call for ? for account 10263010 | 32657 | |||||||||||||||||||||||||||||||||||
| 1132526 | 45142 | 4/25/2023 7:11:02 AM | 4/25/2023 7:11:03 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 1132519 | 45141 | 4/25/2023 7:09:11 AM | 4/25/2023 7:09:12 AM | IVR call: balance | Received call for balance for account 10440714 undefined | 7 | 2 | 32655 | 78 | ||||||||||||||||||||||||||||||||
| 1132518 | 45140 | 4/25/2023 7:08:30 AM | 4/25/2023 7:08:32 AM | IVR call: balance | Received call for balance for account 10411328 undefined | 7 | 2 | 6875 | 78 | ||||||||||||||||||||||||||||||||
| 45139 | 4/25/2023 7:07:48 AM | 4/25/2023 7:07:51 AM | water query | consumer is complaining of high consumption and wants account to be adjusted | 6 | 3 | 32654 | 27 | 17 | 2 | 23 | 1 | 111 | 27 | |||||||||||||||||||||||||||
| 1132503 | 45138 | 4/25/2023 7:03:02 AM | 4/25/2023 7:03:03 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 | ||||||||||||||||||||||||||||||||
| 1132500 | 45137 | 4/25/2023 7:02:04 AM | 4/25/2023 7:02:06 AM | IVR call: balance | Received call for balance for account 10028533 undefined | 7 | 2 | 873 | 78 |