Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1132880 45176 4/25/2023 9:07:31 AM 4/25/2023 9:07:32 AM IVR call: balance Received call for balance for account 10436272 undefined 7 2 23903 78
1132876 45175 4/25/2023 9:06:23 AM 4/25/2023 9:06:24 AM IVR call: balance Received call for balance for account 10436272 undefined 7 2 23903 78
1132871 45174 4/25/2023 9:00:08 AM 4/25/2023 9:00:09 AM IVR call: balance Received call for balance for account 10440979 undefined 7 2 31325 78
1132854 45173 4/25/2023 8:55:33 AM 4/25/2023 8:55:50 AM IVR call: statement Received call for statement for account 10440128 sent message: 40822 8 2 32395 79
45172 4/25/2023 8:52:31 AM 4/25/2023 8:52:33 AM six months policy Taken on<div>Type</div><div>Reading</div><div>Factor</div><div>Consumption</div><div>RC</div><div>Rmk</div><div>Process-On</div><div>Reader</div><div>2017/05/31 3 4518.000 1.00000 1000.000 C 2017/06/24 5556</div><div>2014/01/18 3 3518.000 1.00000 1132.000 C 2014/02/22&nbsp;</div><div>2013/06/06 3 14650.000 1.00000 2270.000 C 2013/07/20</div> 6 3 32667 89 15 4 23 1 101 187
1132842 45171 4/25/2023 8:49:14 AM 4/25/2023 8:49:15 AM IVR call: balance Received call for balance for account 10434973 undefined 7 2 16066 78
1132827 45170 4/25/2023 8:45:16 AM 4/25/2023 8:45:17 AM IVR call: balance Received call for balance for account 10064357 undefined 7 2 5927 78
1132810 45169 4/25/2023 8:41:05 AM 4/25/2023 8:41:06 AM IVR call: balance Received call for balance for account 10440979 undefined 7 2 31325 78
1132806 45168 4/25/2023 8:40:20 AM 4/25/2023 8:40:21 AM IVR call: balance Received call for balance for account 10064357 undefined 7 2 5927 78
1132793 45167 4/25/2023 8:33:36 AM 4/25/2023 8:33:37 AM IVR call: balance Received call for balance for account 10440979 undefined 7 2 31325 78
1132763 45166 4/25/2023 8:23:02 AM 4/25/2023 8:23:05 AM IVR call: balance Received call for balance for account 10400439 undefined 7 2 418 78
1132752 45165 4/25/2023 8:19:12 AM 4/25/2023 8:19:13 AM IVR call: balance Received call for balance for account 10442528 undefined 7 2 31244 78
1132745 45164 4/25/2023 8:17:48 AM 4/25/2023 8:17:49 AM IVR call: balance Received call for balance for account 10440645 undefined 7 2 29848 78
1132741 45163 4/25/2023 8:16:17 AM 4/25/2023 8:16:18 AM IVR call: balance Received call for balance for account 10430214 undefined 7 2 32666 78
1132740 45162 4/25/2023 8:16:06 AM 4/25/2023 8:16:07 AM IVR call: balance Received call for balance for account 10427221 undefined 7 2 6031 78
1132737 45161 4/25/2023 8:15:28 AM 4/25/2023 8:15:51 AM IVR call: statement Received call for statement for account 10442528 sent message: 40820 8 2 31244 79
1132736 45160 4/25/2023 8:14:47 AM 4/25/2023 8:14:48 AM IVR call: balance Received call for balance for account 10049361 undefined 7 2 3082 78
1132735 45159 4/25/2023 8:14:33 AM 4/25/2023 8:14:34 AM IVR call: balance Received call for balance for account 10442528 undefined 7 2 31244 78
45157 4/25/2023 8:13:52 AM 4/25/2023 8:13:56 AM incorrect meter readings. Incorret meter readings 6 3 32665 21 17 2 23 1 111 21
1132725 45158 4/25/2023 8:12:22 AM 4/25/2023 8:12:23 AM IVR call: balance Received call for balance for account 10347725 undefined 7 2 6082 78