Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1133195 | 45210 | 4/25/2023 11:35:59 AM | 4/25/2023 11:36:00 AM | IVR call: balance | Received call for balance for account 10167235 undefined | 7 | 2 | 5861 | 78 | ||||||||||||||||||||||||||||||||
| 1133194 | 45209 | 4/25/2023 11:35:38 AM | 4/25/2023 11:35:39 AM | IVR call:? | Received call for ? for account 10061005 | 4687 | |||||||||||||||||||||||||||||||||||
| 1133190 | 45208 | 4/25/2023 11:30:59 AM | 4/25/2023 11:31:00 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1133189 | 45207 | 4/25/2023 11:30:52 AM | 4/25/2023 11:30:53 AM | IVR call:? | Received call for ? for account 10441930 | 32674 | |||||||||||||||||||||||||||||||||||
| 1133188 | 45206 | 4/25/2023 11:30:13 AM | 4/25/2023 11:30:14 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1133187 | 45205 | 4/25/2023 11:29:19 AM | 4/25/2023 11:29:19 AM | IVR call:? | Received call for ? for account 10061005 | 4687 | |||||||||||||||||||||||||||||||||||
| 1133186 | 45204 | 4/25/2023 11:28:28 AM | 4/25/2023 11:28:29 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1133185 | 45203 | 4/25/2023 11:27:41 AM | 4/25/2023 11:27:42 AM | IVR call: balance | Received call for balance for account 10011122 undefined | 7 | 2 | 30632 | 78 | ||||||||||||||||||||||||||||||||
| 1133171 | 45202 | 4/25/2023 11:14:02 AM | 4/25/2023 11:14:04 AM | IVR call: balance | Received call for balance for account 10386959 undefined | 7 | 2 | 24639 | 78 | ||||||||||||||||||||||||||||||||
| 1133163 | 45201 | 4/25/2023 11:09:04 AM | 4/25/2023 11:09:05 AM | IVR call: balance | Received call for balance for account 10440580 undefined | 7 | 2 | 28437 | 78 | ||||||||||||||||||||||||||||||||
| 1133149 | 45200 | 4/25/2023 10:57:23 AM | 4/25/2023 10:57:24 AM | IVR call:? | Received call for ? for account 10069434 | 32673 | |||||||||||||||||||||||||||||||||||
| 1133139 | 45199 | 4/25/2023 10:55:20 AM | 4/25/2023 10:55:35 AM | IVR call: statement | Received call for statement for account 10064357 sent message: 40856 | 8 | 2 | 5927 | 79 | ||||||||||||||||||||||||||||||||
| 16905 | 4/25/2023 10:55:08 AM | 4/25/2023 10:55:11 AM | INCORRECT READING | THE INCORRECT READING WAS LOADED ON THIS ACCOUNT. PLEASE CORRECT THE ACCOUNT. | 23 | 3 | 27501 | 17 | 2 | 23 | 1 | 111 | 793 | ||||||||||||||||||||||||||||
| 1133136 | 45198 | 4/25/2023 10:50:35 AM | 4/25/2023 10:50:36 AM | IVR call: balance | Received call for balance for account 10380864 undefined | 7 | 2 | 5347 | 78 | ||||||||||||||||||||||||||||||||
| 1133118 | 45197 | 4/25/2023 10:43:28 AM | 4/25/2023 10:43:46 AM | IVR call: statement | Received call for statement for account 10053757 sent message: 40852 | 8 | 2 | 2743 | 79 | ||||||||||||||||||||||||||||||||
| 1133095 | 45196 | 4/25/2023 10:23:01 AM | 4/25/2023 10:23:02 AM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1133092 | 45195 | 4/25/2023 10:21:26 AM | 4/25/2023 10:21:27 AM | IVR call: balance | Received call for balance for account 10009594 undefined | 7 | 2 | 3931 | 78 | ||||||||||||||||||||||||||||||||
| 1133078 | 45194 | 4/25/2023 10:13:40 AM | 4/25/2023 10:13:41 AM | IVR call:? | Received call for ? for account 10380901 | 13207 | |||||||||||||||||||||||||||||||||||
| 1133055 | 4/25/2023 10:04:09 AM | 4/25/2023 10:04:09 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1133032 | 45193 | 4/25/2023 9:58:41 AM | 4/25/2023 9:58:42 AM | IVR call: balance | Received call for balance for account 10443105 undefined | 7 | 2 | 31888 | 78 |