Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1133819 45249 4/26/2023 12:11:31 AM 4/26/2023 12:11:32 AM IVR call: balance Received call for balance for account 10348750 undefined 7 2 22968 78
1133814 45248 4/25/2023 7:09:11 PM 4/25/2023 7:09:12 PM IVR call: balance Received call for balance for account 10406206 undefined 7 2 5641 78
1133809 45247 4/25/2023 6:16:55 PM 4/25/2023 6:16:56 PM IVR call: balance Received call for balance for account 10024880 undefined 7 2 6098 78
1133798 45246 4/25/2023 5:55:57 PM 4/25/2023 5:55:58 PM IVR call: balance Received call for balance for account 10095130 undefined 7 2 8760 78
1133776 45245 4/25/2023 5:21:16 PM 4/25/2023 5:21:17 PM IVR call: balance Received call for balance for account 10277571 undefined 7 2 6231 78
1133775 45244 4/25/2023 5:20:04 PM 4/25/2023 5:20:06 PM IVR call: balance Received call for balance for account 10442653 undefined 7 2 32324 78
1133772 45243 4/25/2023 5:19:05 PM 4/25/2023 5:19:06 PM IVR call:? Received call for ? for account 10442653 32324
1133770 45242 4/25/2023 5:18:08 PM 4/25/2023 5:18:09 PM IVR call: balance Received call for balance for account 10442653 undefined 7 2 32324 78
1133769 45241 4/25/2023 5:17:14 PM 4/25/2023 5:17:15 PM IVR call: balance Received call for balance for account 10442653 undefined 7 2 32324 78
1133725 45239 4/25/2023 4:09:33 PM 4/25/2023 4:09:34 PM IVR call: balance Received call for balance for account 10037223 undefined 7 2 14493 78
1133724 45238 4/25/2023 4:08:02 PM 4/25/2023 4:08:03 PM IVR call: balance Received call for balance for account 10037222 undefined 7 2 14487 78
1133722 45237 4/25/2023 4:06:59 PM 4/25/2023 4:07:00 PM IVR call: balance Received call for balance for account 10037222 undefined 7 2 14487 78
1133720 45236 4/25/2023 4:05:41 PM 4/25/2023 4:05:57 PM IVR call: statement Received call for statement for account 10040213 sent message: 40867 8 2 7649 79
1133715 45235 4/25/2023 4:02:25 PM 4/25/2023 4:02:26 PM IVR call: balance Received call for balance for account 10040213 undefined 7 2 7649 78
1133712 45234 4/25/2023 3:53:59 PM 4/25/2023 3:54:00 PM IVR call: balance Received call for balance for account 10076102 undefined 7 2 20070 78
1133708 45233 4/25/2023 3:46:23 PM 4/25/2023 3:46:24 PM IVR call: balance Received call for balance for account 10179137 undefined 7 2 3150 78
1133701 45232 4/25/2023 3:16:17 PM 4/25/2023 3:16:18 PM IVR call: balance Received call for balance for account 10345843 undefined 7 2 15912 78
1133652 45231 4/25/2023 2:44:53 PM 4/25/2023 2:44:54 PM IVR call: balance Received call for balance for account 10389764 undefined 7 2 3872 78
1133649 45230 4/25/2023 2:43:53 PM 4/25/2023 2:43:54 PM IVR call: balance Received call for balance for account 10345628 undefined 7 2 5156 78
1133603 45229 4/25/2023 2:14:07 PM 4/25/2023 2:14:08 PM IVR call: balance Received call for balance for account 10150911 undefined 7 2 13025 78