Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1133896 45269 4/26/2023 6:12:35 AM 4/26/2023 6:12:37 AM IVR call: balance Received call for balance for account 10441788 undefined 7 2 31946 78
1133885 45268 4/26/2023 6:06:47 AM 4/26/2023 6:06:48 AM IVR call: balance Received call for balance for account 10064357 undefined 7 2 5927 78
1133880 45267 4/26/2023 6:05:00 AM 4/26/2023 6:05:01 AM IVR call: balance Received call for balance for account 10037810 undefined 7 2 5769 78
1133877 45266 4/26/2023 5:53:42 AM 4/26/2023 5:53:43 AM IVR call: balance Received call for balance for account 10343212 undefined 7 2 7240 78
1133876 45265 4/26/2023 5:52:25 AM 4/26/2023 5:52:26 AM IVR call: balance Received call for balance for account 10343212 undefined 7 2 7240 78
1133875 45264 4/26/2023 5:48:30 AM 4/26/2023 5:48:31 AM IVR call: balance Received call for balance for account 10024379 undefined 7 2 3935 78
1133860 45263 4/26/2023 5:19:20 AM 4/26/2023 5:19:21 AM IVR call: balance Received call for balance for account 10228016 undefined 7 2 11135 78
1133858 45262 4/26/2023 5:18:16 AM 4/26/2023 5:18:34 AM IVR call: statement Received call for statement for account 10169745 sent message: 40872 8 2 1782 79
1133853 45261 4/26/2023 5:15:27 AM 4/26/2023 5:15:28 AM IVR call: balance Received call for balance for account 10169745 undefined 7 2 1782 78
1133852 45260 4/26/2023 5:14:15 AM 4/26/2023 5:14:35 AM IVR call: meter-reading Received call for meter-reading for account 10169745 Meter reading: [7380] Meter type: [water] 10 2 1782 81
1133851 45259 4/26/2023 5:12:18 AM 4/26/2023 5:12:19 AM IVR call: balance Received call for balance for account 10063455 undefined 7 2 21881 78
1133850 45258 4/26/2023 5:12:01 AM 4/26/2023 5:12:02 AM IVR call: balance Received call for balance for account 10014087 undefined 7 2 81 78
1133847 45257 4/26/2023 5:10:48 AM 4/26/2023 5:10:49 AM IVR call: balance Received call for balance for account 10063455 undefined 7 2 21881 78
1133846 45256 4/26/2023 5:08:13 AM 4/26/2023 5:08:26 AM IVR call: statement Received call for statement for account 10014087 sent message: 40871 8 2 81 79
1133832 45255 4/26/2023 4:28:36 AM 4/26/2023 4:28:51 AM IVR call: statement Received call for statement for account 10288248 sent message: 40870 8 2 8498 79
1133829 45254 4/26/2023 4:14:29 AM 4/26/2023 4:14:42 AM IVR call: statement Received call for statement for account 10387673 sent message: 40869 8 2 6480 79
1133827 45253 4/26/2023 4:12:31 AM 4/26/2023 4:12:45 AM IVR call: statement Received call for statement for account 10429114 sent message: 40868 8 2 7344 79
1133825 45252 4/26/2023 4:02:23 AM 4/26/2023 4:02:24 AM IVR call: balance Received call for balance for account 10040566 undefined 7 2 5964 78
1133824 45251 4/26/2023 4:00:31 AM 4/26/2023 4:00:32 AM IVR call: balance Received call for balance for account 10040566 undefined 7 2 5964 78
1133823 45250 4/26/2023 3:59:48 AM 4/26/2023 3:59:49 AM IVR call: balance Received call for balance for account 10351486 undefined 7 2 5929 78