Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1134056 45288 4/26/2023 7:15:35 AM 4/26/2023 7:15:36 AM IVR call: balance Received call for balance for account 10416198 undefined 7 2 10626 78
1134053 45287 4/26/2023 7:14:33 AM 4/26/2023 7:14:48 AM IVR call: statement Received call for statement for account 10162177 sent message: 40876 8 2 27017 79
1134054 45286 4/26/2023 7:14:32 AM 4/26/2023 7:14:34 AM IVR call: balance Received call for balance for account 10416198 undefined 7 2 10626 78
1134050 4/26/2023 7:13:52 AM 4/26/2023 7:13:53 AM IVR call:? Received call for ? for account undefined
1134040 45285 4/26/2023 7:11:16 AM 4/26/2023 7:11:18 AM IVR call: balance Received call for balance for account 10420638 undefined 7 2 22594 78
1134035 45284 4/26/2023 7:10:14 AM 4/26/2023 7:10:17 AM IVR call: balance Received call for balance for account 10388915 undefined 7 2 14676 78
1134028 45283 4/26/2023 7:08:29 AM 4/26/2023 7:08:30 AM IVR call: balance Received call for balance for account 10399604 undefined 7 2 22339 78
1134031 45282 4/26/2023 7:08:26 AM 4/26/2023 7:08:41 AM IVR call: statement Received call for statement for account 10417297 sent message: 40874 8 2 5143 79
1134023 45281 4/26/2023 7:06:57 AM 4/26/2023 7:06:58 AM IVR call: balance Received call for balance for account 10417297 undefined 7 2 5143 78
1134021 45280 4/26/2023 7:05:50 AM 4/26/2023 7:05:51 AM IVR call: balance Received call for balance for account 10417297 undefined 7 2 5143 78
1133981 45279 4/26/2023 6:53:35 AM 4/26/2023 6:53:36 AM IVR call: balance Received call for balance for account 10420905 undefined 7 2 14864 78
1133977 45278 4/26/2023 6:52:31 AM 4/26/2023 6:52:32 AM IVR call: balance Received call for balance for account 10399464 undefined 7 2 5511 78
1133970 45277 4/26/2023 6:50:16 AM 4/26/2023 6:50:39 AM IVR call: statement Received call for statement for account 10248011 sent message: 40873 8 2 32678 79
1133968 45276 4/26/2023 6:49:29 AM 4/26/2023 6:49:30 AM IVR call: balance Received call for balance for account 10388236 undefined 7 2 6965 78
1133942 45275 4/26/2023 6:36:06 AM 4/26/2023 6:36:07 AM IVR call: balance Received call for balance for account 10225081 undefined 7 2 17425 78
1133924 45274 4/26/2023 6:29:20 AM 4/26/2023 6:29:21 AM IVR call: balance Received call for balance for account 10064357 undefined 7 2 5927 78
1133909 45273 4/26/2023 6:20:02 AM 4/26/2023 6:20:03 AM IVR call: balance Received call for balance for account 10430593 undefined 7 2 11428 78
1133910 45272 4/26/2023 6:19:57 AM 4/26/2023 6:19:58 AM IVR call: balance Received call for balance for account 10131947 undefined 7 2 5920 78
1133907 45271 4/26/2023 6:19:23 AM 4/26/2023 6:19:25 AM IVR call: balance Received call for balance for account 10131947 undefined 7 2 5920 78
1133905 45270 4/26/2023 6:18:49 AM 4/26/2023 6:18:50 AM IVR call: balance Received call for balance for account 10131947 undefined 7 2 5920 78