Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1167436 | 48869 | 5/31/2023 12:49:43 PM | 5/31/2023 12:49:44 PM | IVR call: balance | Received call for balance for account 10002295 undefined | 7 | 2 | 7997 | 78 | ||||||||||||||||||||||||||||||||
| 1167435 | 48868 | 5/31/2023 12:48:56 PM | 5/31/2023 12:48:57 PM | IVR call: balance | Received call for balance for account 10024802 undefined | 7 | 2 | 4369 | 78 | ||||||||||||||||||||||||||||||||
| 1167428 | 48867 | 5/31/2023 12:46:25 PM | 5/31/2023 12:46:39 PM | IVR call: statement | Received call for statement for account 10052096 sent message: 43230 | 8 | 2 | 16506 | 79 | ||||||||||||||||||||||||||||||||
| 1167424 | 48866 | 5/31/2023 12:44:56 PM | 5/31/2023 12:44:57 PM | IVR call: balance | Received call for balance for account 10052096 undefined | 7 | 2 | 16506 | 78 | ||||||||||||||||||||||||||||||||
| 48812 | 5/31/2023 12:43:28 PM | 5/31/2023 12:43:32 PM | Mr | I Dont receve my accounts and sms says I owe 3x normal yet cant access my accounts and dowload as doesnt accept my password but know where to do forgot password please assist need march april may accounts BCCM | 23 | 3 | 28047 | 5 | 2 | 23 | 8 | 50 | 3435 | ||||||||||||||||||||||||||||
| 1167417 | 48865 | 5/31/2023 12:43:19 PM | 5/31/2023 12:43:20 PM | IVR call: balance | Received call for balance for account 10422501 undefined | 7 | 2 | 33540 | 78 | ||||||||||||||||||||||||||||||||
| 1167413 | 48864 | 5/31/2023 12:42:51 PM | 5/31/2023 12:42:53 PM | IVR call: balance | Received call for balance for account 10422501 undefined | 7 | 2 | 33540 | 78 | ||||||||||||||||||||||||||||||||
| 1167410 | 48863 | 5/31/2023 12:41:34 PM | 5/31/2023 12:41:46 PM | IVR call: statement | Received call for statement for account 10422501 sent message: 43226 | 8 | 2 | 33540 | 79 | ||||||||||||||||||||||||||||||||
| 1167404 | 48862 | 5/31/2023 12:37:35 PM | 5/31/2023 12:37:36 PM | IVR call: balance | Received call for balance for account 10295331 undefined | 7 | 2 | 7663 | 78 | ||||||||||||||||||||||||||||||||
| 1167393 | 48861 | 5/31/2023 12:30:12 PM | 5/31/2023 12:30:14 PM | IVR call: balance | Received call for balance for account 10013106 undefined | 7 | 2 | 6340 | 78 | ||||||||||||||||||||||||||||||||
| 1167385 | 48860 | 5/31/2023 12:25:38 PM | 5/31/2023 12:25:40 PM | IVR call: balance | Received call for balance for account 10055660 undefined | 7 | 2 | 33539 | 78 | ||||||||||||||||||||||||||||||||
| 16022 | 5/31/2023 12:24:56 PM | 5/31/2023 12:24:57 PM | Actual Water Readings | Good Day Please assist with an actual water reading for the following three meter number : 200503202 | 23 | 3 | 21082 | 17 | 2 | 23 | 1 | 111 | 584 | ||||||||||||||||||||||||||||
| 1167377 | 48859 | 5/31/2023 12:20:47 PM | 5/31/2023 12:20:48 PM | IVR call: balance | Received call for balance for account 10020611 undefined | 7 | 2 | 6034 | 78 | ||||||||||||||||||||||||||||||||
| 1167374 | 48858 | 5/31/2023 12:19:43 PM | 5/31/2023 12:19:45 PM | IVR call: balance | Received call for balance for account 10438468 undefined | 7 | 2 | 26296 | 78 | ||||||||||||||||||||||||||||||||
| 1167371 | 48857 | 5/31/2023 12:17:54 PM | 5/31/2023 12:18:08 PM | IVR call: statement | Received call for statement for account 10372015 sent message: 43224 | 8 | 2 | 18743 | 79 | ||||||||||||||||||||||||||||||||
| 1167361 | 48856 | 5/31/2023 12:13:52 PM | 5/31/2023 12:13:53 PM | IVR call: balance | Received call for balance for account 10145109 undefined | 7 | 2 | 7011 | 78 | ||||||||||||||||||||||||||||||||
| 1167360 | 48855 | 5/31/2023 12:12:56 PM | 5/31/2023 12:12:57 PM | IVR call: balance | Received call for balance for account 10288898 undefined | 7 | 2 | 18759 | 78 | ||||||||||||||||||||||||||||||||
| 1167358 | 48854 | 5/31/2023 12:12:30 PM | 5/31/2023 12:12:31 PM | IVR call: balance | Received call for balance for account 10290220 undefined | 7 | 2 | 5364 | 78 | ||||||||||||||||||||||||||||||||
| 1167357 | 48853 | 5/31/2023 12:12:22 PM | 5/31/2023 12:12:23 PM | IVR call: balance | Received call for balance for account 10444053 undefined | 7 | 2 | 33533 | 78 | ||||||||||||||||||||||||||||||||
| 1167349 | 48851 | 5/31/2023 12:08:16 PM | 5/31/2023 12:08:17 PM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 |