Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1134421 45325 4/26/2023 9:25:31 AM 4/26/2023 9:25:33 AM IVR call: balance Received call for balance for account 10436713 undefined 7 2 24524 78
1134417 45324 4/26/2023 9:24:42 AM 4/26/2023 9:24:43 AM IVR call: balance Received call for balance for account 10425570 undefined 7 2 8009 78
1134415 45323 4/26/2023 9:23:37 AM 4/26/2023 9:23:38 AM IVR call: balance Received call for balance for account 10414754 undefined 7 2 18711 78
1134407 45322 4/26/2023 9:21:53 AM 4/26/2023 9:21:54 AM IVR call: balance Received call for balance for account 10036816 undefined 7 2 14185 78
1134404 45321 4/26/2023 9:20:31 AM 4/26/2023 9:20:32 AM IVR call: balance Received call for balance for account 10271227 undefined 7 2 22962 78
1134398 45320 4/26/2023 9:19:54 AM 4/26/2023 9:19:55 AM IVR call: balance Received call for balance for account 10036816 undefined 7 2 14185 78
1134397 45319 4/26/2023 9:19:45 AM 4/26/2023 9:19:46 AM IVR call: balance Received call for balance for account 10422414 undefined 7 2 32687 78
1134392 45318 4/26/2023 9:18:55 AM 4/26/2023 9:18:56 AM IVR call: balance Received call for balance for account 10422414 undefined 7 2 32687 78
1134383 45317 4/26/2023 9:16:32 AM 4/26/2023 9:16:34 AM IVR call: balance Received call for balance for account 10271227 undefined 7 2 22962 78
1134377 45316 4/26/2023 9:14:13 AM 4/26/2023 9:14:30 AM IVR call: statement Received call for statement for account 10271227 sent message: 40902 8 2 22962 79
1134368 45315 4/26/2023 9:11:06 AM 4/26/2023 9:11:20 AM IVR call: statement Received call for statement for account 10438957 sent message: 40901 8 2 30706 79
1134366 45314 4/26/2023 9:10:11 AM 4/26/2023 9:10:12 AM IVR call: balance Received call for balance for account 10438957 undefined 7 2 30706 78
1134271 45313 4/26/2023 8:46:50 AM 4/26/2023 8:47:06 AM IVR call: statement Received call for statement for account 10376197 sent message: 40900 8 2 32686 79
1134268 45312 4/26/2023 8:45:20 AM 4/26/2023 8:45:37 AM IVR call: statement Received call for statement for account 10388018 sent message: 40899 8 2 24724 79
37340 4/26/2023 8:43:26 AM 4/26/2023 8:43:27 AM WATER PLEASE SPLIT THE CONSUMPTION. 6 3 6496 114 17 2 23 1 112 201
1134254 45311 4/26/2023 8:40:16 AM 4/26/2023 8:40:16 AM IVR call:? Received call for ? for account 10060190 32685
1134252 45310 4/26/2023 8:39:04 AM 4/26/2023 8:39:05 AM IVR call: balance Received call for balance for account 10114174 undefined 7 2 6029 78
1134247 45309 4/26/2023 8:37:57 AM 4/26/2023 8:37:58 AM IVR call: balance Received call for balance for account 10114174 undefined 7 2 6029 78
45308 4/26/2023 8:33:08 AM 4/26/2023 8:33:12 AM Water Query High water consumption for the month of April, please correct the account 6 3 32684 9 15 2 23 1 50 9
1134230 45307 4/26/2023 8:30:57 AM 4/26/2023 8:30:58 AM IVR call: balance Received call for balance for account 10273031 undefined 7 2 6182 78