Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1134672 45364 4/26/2023 11:08:50 AM 4/26/2023 11:08:51 AM IVR call: balance Received call for balance for account 10283847 undefined 7 2 32698 78
1134670 45363 4/26/2023 11:08:33 AM 4/26/2023 11:08:33 AM IVR call:? Received call for ? for account 10375597 32697
1134673 45362 4/26/2023 11:08:19 AM 4/26/2023 11:08:20 AM IVR call: balance Received call for balance for account 10169561 undefined 7 2 6220 78
1134668 45361 4/26/2023 11:07:43 AM 4/26/2023 11:07:44 AM IVR call:? Received call for ? for account 10022865 6727
1134667 45360 4/26/2023 11:07:28 AM 4/26/2023 11:07:29 AM IVR call:? Received call for ? for account 10169561 6220
1134663 45359 4/26/2023 11:03:49 AM 4/26/2023 11:03:51 AM IVR call: balance Received call for balance for account 10388856 undefined 7 2 20684 78
1134653 45358 4/26/2023 10:59:10 AM 4/26/2023 10:59:11 AM IVR call: balance Received call for balance for account 10021085 undefined 7 2 6436 78
1134637 45357 4/26/2023 10:53:12 AM 4/26/2023 10:53:14 AM IVR call: balance Received call for balance for account 10437040 undefined 7 2 32696 78
1134630 45356 4/26/2023 10:49:47 AM 4/26/2023 10:49:49 AM IVR call:? Received call for ? for account 10260081 28231
45355 4/26/2023 10:44:06 AM 5/25/2023 10:00:24 AM water consumer is being billed on two meters,consumer will bring photo on saturday 6th 6 3 32695 110 17 2 23 1 112 146544 205
45354 4/26/2023 10:43:26 AM 4/26/2023 10:43:29 AM water billing of 2023/04/22 consumer billed R13702.72 for 31days&nbsp; &nbsp;273kl<div><br></div> 6 3 32694 25 15 2 23 1 50 25
1134613 45353 4/26/2023 10:41:37 AM 4/26/2023 10:41:55 AM IVR call: meter-reading Received call for meter-reading for account 10286946 Meter reading: [1778] Meter type: [water] 10 2 32596 81
1134609 45352 4/26/2023 10:41:03 AM 4/26/2023 10:41:04 AM IVR call: balance Received call for balance for account 10435913 undefined 7 2 14468 78
1134583 45351 4/26/2023 10:30:27 AM 4/26/2023 10:30:45 AM IVR call: statement Received call for statement for account 10288883 sent message: 40914 8 2 921 79
1134581 45350 4/26/2023 10:27:58 AM 4/26/2023 10:28:16 AM IVR call: statement Received call for statement for account 10267438 sent message: 40913 8 2 23901 79
1134572 45349 4/26/2023 10:25:36 AM 4/26/2023 10:25:37 AM IVR call: balance Received call for balance for account 10185742 undefined 7 2 32692 78
1134565 45348 4/26/2023 10:24:24 AM 4/26/2023 10:24:40 AM IVR call: statement Received call for statement for account 10362709 sent message: 40912 8 2 7512 79
1134560 45347 4/26/2023 10:23:25 AM 4/26/2023 10:23:26 AM IVR call: balance Received call for balance for account 10443291 undefined 7 2 32690 78
1134558 45346 4/26/2023 10:22:36 AM 4/26/2023 10:22:37 AM IVR call: balance Received call for balance for account 10362709 undefined 7 2 7512 78
1134525 45345 4/26/2023 10:04:43 AM 4/26/2023 10:04:44 AM IVR call: balance Received call for balance for account 10393556 undefined 7 2 23390 78