Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1135722 45489 4/28/2023 2:15:05 AM 4/28/2023 2:15:06 AM IVR call: balance Received call for balance for account 10028226 undefined 7 2 10319 78
1135720 45488 4/27/2023 7:22:09 PM 4/27/2023 7:22:10 PM IVR call: balance Received call for balance for account 10343212 undefined 7 2 7240 78
1135718 45487 4/27/2023 6:10:43 PM 4/27/2023 6:10:44 PM IVR call: balance Received call for balance for account 10075203 undefined 7 2 31662 78
1135717 45486 4/27/2023 6:09:29 PM 4/27/2023 6:09:30 PM IVR call: balance Received call for balance for account 10443870 undefined 7 2 32721 78
1135695 45485 4/27/2023 4:35:28 PM 4/27/2023 4:35:30 PM IVR call: balance Received call for balance for account 10388781 undefined 7 2 15468 78
1135694 45484 4/27/2023 4:12:05 PM 4/27/2023 4:12:21 PM IVR call: statement Received call for statement for account 10275421 sent message: 40993 8 2 30917 79
1135693 45483 4/27/2023 4:11:29 PM 4/27/2023 4:11:45 PM IVR call: statement Received call for statement for account 10275421 sent message: 40992 8 2 30917 79
1135692 45482 4/27/2023 4:10:39 PM 4/27/2023 4:10:40 PM IVR call: balance Received call for balance for account 10275421 undefined 7 2 30917 78
1135691 45481 4/27/2023 3:42:39 PM 4/27/2023 3:42:40 PM IVR call: balance Received call for balance for account 10092206 undefined 7 2 9638 78
1135688 45480 4/27/2023 3:15:17 PM 4/27/2023 3:15:35 PM IVR call: statement Received call for statement for account 10053931 sent message: 40991 8 2 9595 79
1135687 45479 4/27/2023 3:14:01 PM 4/27/2023 3:14:19 PM IVR call: statement Received call for statement for account 10108347 sent message: 40990 8 2 9124 79
1135686 45478 4/27/2023 3:12:55 PM 4/27/2023 3:12:56 PM IVR call: balance Received call for balance for account 10053931 undefined 7 2 9595 78
1135684 45477 4/27/2023 3:11:09 PM 4/27/2023 3:11:10 PM IVR call: balance Received call for balance for account 10053931 undefined 7 2 9595 78
1135682 45476 4/27/2023 3:08:27 PM 4/27/2023 3:08:50 PM IVR call: statement Received call for statement for account 10108347 sent message: 40989 8 2 9124 79
1135678 45475 4/27/2023 3:05:47 PM 4/27/2023 3:05:47 PM IVR call:? Received call for ? for account 10108347 9124
1135676 45474 4/27/2023 2:46:38 PM 4/27/2023 2:46:39 PM IVR call: balance Received call for balance for account 20422274 undefined 7 2 18716 78
1135674 45473 4/27/2023 2:46:05 PM 4/27/2023 2:46:06 PM IVR call: balance Received call for balance for account 10024880 undefined 7 2 6098 78
1135637 45472 4/27/2023 1:47:08 PM 4/27/2023 1:47:09 PM IVR call: balance Received call for balance for account 10020611 undefined 7 2 6034 78
1135636 45471 4/27/2023 1:46:05 PM 4/27/2023 1:46:06 PM IVR call: balance Received call for balance for account 10438468 undefined 7 2 26296 78
1135635 45470 4/27/2023 1:43:19 PM 4/27/2023 1:43:20 PM IVR call: balance Received call for balance for account 10354048 undefined 7 2 6199 78