Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1167567 | 48888 | 5/31/2023 1:27:35 PM | 5/31/2023 1:27:36 PM | IVR call: balance | Received call for balance for account 10114404 undefined | 7 | 2 | 4144 | 78 | ||||||||||||||||||||||||||||||||
| 48886 | 5/31/2023 1:21:25 PM | 5/31/2023 1:21:37 PM | Six months policy on the removed meter and meter changed but has not been a new meter and or active meter | Six months policy on the removed meter and meter changed but has not been a new meter and or active meter | 30 | 3 | 33546 | 30 | 2 | 1 | 112 | 30 | 30 | ||||||||||||||||||||||||||||
| 1167553 | 48887 | 5/31/2023 1:19:52 PM | 5/31/2023 1:20:10 PM | IVR call: statement | Received call for statement for account 10443877 sent message: 43246 | 8 | 2 | 33544 | 79 | ||||||||||||||||||||||||||||||||
| 48885 | 5/31/2023 1:17:51 PM | 5/31/2023 1:17:54 PM | incorrect water readings | incorrect water readings | 6 | 3 | 33545 | 21 | 17 | 3 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1167547 | 48884 | 5/31/2023 1:16:25 PM | 5/31/2023 1:16:45 PM | IVR call: statement | Received call for statement for account 10443877 sent message: 43243 | 8 | 2 | 33544 | 79 | ||||||||||||||||||||||||||||||||
| 1167545 | 48883 | 5/31/2023 1:15:46 PM | 5/31/2023 1:16:03 PM | IVR call: statement | Received call for statement for account 10263841 sent message: 43241 | 8 | 2 | 33543 | 79 | ||||||||||||||||||||||||||||||||
| 1167543 | 48882 | 5/31/2023 1:15:33 PM | 5/31/2023 1:15:48 PM | IVR call: statement | Received call for statement for account 10361172 sent message: 43240 | 8 | 2 | 6507 | 79 | ||||||||||||||||||||||||||||||||
| 1167542 | 48881 | 5/31/2023 1:15:27 PM | 5/31/2023 1:16:07 PM | IVR call: statement | Received call for statement for account 10374046 sent message: 43242 | 8 | 2 | 33454 | 79 | ||||||||||||||||||||||||||||||||
| 16022 | 5/31/2023 1:14:33 PM | 5/31/2023 1:14:36 PM | Actual Water Readings | Good Day Please assist with an actual water reading for the following two meters: C-RKF9206 & CTKN1356 | 23 | 3 | 20705 | 17 | 2 | 23 | 1 | 111 | 584 | ||||||||||||||||||||||||||||
| 1167540 | 48880 | 5/31/2023 1:14:28 PM | 5/31/2023 1:14:29 PM | IVR call: balance | Received call for balance for account 10263841 undefined | 7 | 2 | 33543 | 78 | ||||||||||||||||||||||||||||||||
| 1167515 | 48879 | 5/31/2023 1:09:39 PM | 5/31/2023 1:09:57 PM | IVR call: statement | Received call for statement for account 10241195 sent message: 43238 | 8 | 2 | 10394 | 79 | ||||||||||||||||||||||||||||||||
| 1167508 | 48878 | 5/31/2023 1:09:10 PM | 5/31/2023 1:09:26 PM | IVR call: statement | Received call for statement for account 10388786 sent message: 43237 | 8 | 2 | 33504 | 79 | ||||||||||||||||||||||||||||||||
| 1167490 | 48877 | 5/31/2023 1:02:06 PM | 5/31/2023 1:02:07 PM | IVR call: balance | Received call for balance for account 10043062 undefined | 7 | 2 | 4082 | 78 | ||||||||||||||||||||||||||||||||
| 1167484 | 48876 | 5/31/2023 1:01:11 PM | 5/31/2023 1:01:12 PM | IVR call: balance | Received call for balance for account 10241195 undefined | 7 | 2 | 10394 | 78 | ||||||||||||||||||||||||||||||||
| 1167464 | 48875 | 5/31/2023 12:56:18 PM | 5/31/2023 12:56:19 PM | IVR call: balance | Received call for balance for account 10044242 undefined | 7 | 2 | 5010 | 78 | ||||||||||||||||||||||||||||||||
| 1167463 | 48874 | 5/31/2023 12:55:28 PM | 5/31/2023 12:55:29 PM | IVR call: balance | Received call for balance for account 10044242 undefined | 7 | 2 | 5010 | 78 | ||||||||||||||||||||||||||||||||
| 1167461 | 48873 | 5/31/2023 12:55:14 PM | 5/31/2023 12:55:15 PM | IVR call: balance | Received call for balance for account 10000414 undefined | 7 | 2 | 1236 | 78 | ||||||||||||||||||||||||||||||||
| 23773 | 5/31/2023 12:53:56 PM | 5/31/2023 12:53:56 PM | water query | High water query on April 2022. | 4 | 2 | 22558 | 142 | 77 | 5/31/2023 12:53:56 PM | 756 | 756 | |||||||||||||||||||||||||||||
| 48870 | 5/31/2023 12:53:54 PM | 5/31/2023 12:53:58 PM | water | underground leak fixed plumber's letter submitted. | 6 | 3 | 33541 | 112 | 17 | 2 | 23 | 1 | 96 | 203 | |||||||||||||||||||||||||||
| 1167448 | 48871 | 5/31/2023 12:53:19 PM | 5/31/2023 12:53:34 PM | IVR call: statement | Received call for statement for account 10111459 sent message: 43231 | 8 | 2 | 33542 | 79 |