Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1136054 | 45527 | 4/28/2023 8:19:04 AM | 4/28/2023 8:19:05 AM | IVR call: balance | Received call for balance for account 10395809 undefined | 7 | 2 | 32728 | 78 | ||||||||||||||||||||||||||||||||
| 1136051 | 45526 | 4/28/2023 8:17:07 AM | 4/28/2023 8:17:08 AM | IVR call: balance | Received call for balance for account 10006667 undefined | 7 | 2 | 7194 | 78 | ||||||||||||||||||||||||||||||||
| 1136050 | 45525 | 4/28/2023 8:16:24 AM | 4/28/2023 8:16:24 AM | IVR call: balance | Received call for balance for account 10006667 undefined | 7 | 2 | 7194 | 78 | ||||||||||||||||||||||||||||||||
| 4482 | 4/28/2023 8:14:46 AM | 4/28/2023 8:14:49 AM | Incorrect meter reading | Consumer has brought in reading taken 26/04/2023 at 0227 please assist as reading on the system is higher | 6 | 3 | 3811 | 167 | 17 | 2 | 23 | 1 | 111 | 893 | |||||||||||||||||||||||||||
| 1136044 | 45524 | 4/28/2023 8:12:23 AM | 4/28/2023 8:12:38 AM | IVR call: statement | Received call for statement for account 10105176 sent message: 41015 | 8 | 2 | 26251 | 79 | ||||||||||||||||||||||||||||||||
| 1136046 | 45523 | 4/28/2023 8:11:57 AM | 4/28/2023 8:11:58 AM | IVR call: balance | Received call for balance for account 10364041 undefined | 7 | 2 | 5946 | 78 | ||||||||||||||||||||||||||||||||
| 45510 | 4/28/2023 7:59:44 AM | 4/28/2023 8:01:54 AM | water query | water leak plumber's report submitted dated out 28/06/2023, it was reported since 2022/12/30 | 23 | 3 | 32724 | 164 | 17 | 3 | 23 | 1 | 96 | 918 | 918 | ||||||||||||||||||||||||||
| 1136032 | 45522 | 4/28/2023 7:59:00 AM | 4/28/2023 7:59:01 AM | IVR call: balance | Received call for balance for account 10368418 undefined | 7 | 2 | 32727 | 78 | ||||||||||||||||||||||||||||||||
| 1135997 | 45521 | 4/28/2023 7:48:30 AM | 4/28/2023 7:48:43 AM | IVR call: statement | Received call for statement for account 10372015 sent message: 41008 | 8 | 2 | 18743 | 79 | ||||||||||||||||||||||||||||||||
| 1135996 | 45520 | 4/28/2023 7:48:18 AM | 4/28/2023 7:48:32 AM | IVR call: statement | Received call for statement for account 10370067 sent message: 41007 | 8 | 2 | 7127 | 79 | ||||||||||||||||||||||||||||||||
| 1135987 | 45519 | 4/28/2023 7:43:16 AM | 4/28/2023 7:43:17 AM | IVR call: balance | Received call for balance for account 10144434 undefined | 7 | 2 | 16147 | 78 | ||||||||||||||||||||||||||||||||
| 1135978 | 45518 | 4/28/2023 7:38:55 AM | 4/28/2023 7:39:12 AM | IVR call: statement | Received call for statement for account 10426562 sent message: 41005 | 8 | 2 | 4428 | 79 | ||||||||||||||||||||||||||||||||
| 45517 | 4/28/2023 7:38:28 AM | 4/28/2023 7:38:31 AM | water | six months policy | 6 | 3 | 32726 | 110 | 15 | 2 | 23 | 1 | 101 | 205 | |||||||||||||||||||||||||||
| 1135968 | 45516 | 4/28/2023 7:34:58 AM | 4/28/2023 7:34:59 AM | IVR call: balance | Received call for balance for account 10021071 undefined | 7 | 2 | 14113 | 78 | ||||||||||||||||||||||||||||||||
| 1135954 | 45515 | 4/28/2023 7:30:47 AM | 4/28/2023 7:30:48 AM | IVR call: balance | Received call for balance for account 10008881 undefined | 7 | 2 | 4984 | 78 | ||||||||||||||||||||||||||||||||
| 1135952 | 45514 | 4/28/2023 7:30:29 AM | 4/28/2023 7:30:30 AM | IVR call: balance | Received call for balance for account 10013100 undefined | 7 | 2 | 4271 | 78 | ||||||||||||||||||||||||||||||||
| 1135943 | 45513 | 4/28/2023 7:26:19 AM | 4/28/2023 7:26:20 AM | IVR call: balance | Received call for balance for account 10021984 undefined | 7 | 2 | 3828 | 78 | ||||||||||||||||||||||||||||||||
| 1135913 | 45512 | 4/28/2023 7:20:49 AM | 4/28/2023 7:20:50 AM | IVR call: balance | Received call for balance for account 10426507 undefined | 7 | 2 | 8580 | 78 | ||||||||||||||||||||||||||||||||
| 1135884 | 45511 | 4/28/2023 7:14:46 AM | 4/28/2023 7:14:48 AM | IVR call: balance | Received call for balance for account 10008964 undefined | 7 | 2 | 4067 | 78 | ||||||||||||||||||||||||||||||||
| 1135863 | 45509 | 4/28/2023 7:09:01 AM | 4/28/2023 7:09:02 AM | IVR call: balance | Received call for balance for account 10277546 undefined | 7 | 2 | 31117 | 78 |