Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1136779 45622 4/29/2023 6:14:38 AM 4/29/2023 6:14:39 AM IVR call: balance Received call for balance for account 10172586 undefined 7 2 4812 78
1136761 45620 4/29/2023 5:50:25 AM 4/29/2023 5:50:26 AM IVR call: balance Received call for balance for account 20187888 undefined 7 2 22730 78
1136756 45619 4/29/2023 5:15:33 AM 4/29/2023 5:15:34 AM IVR call: balance Received call for balance for account 10071287 undefined 7 2 26163 78
1136755 45618 4/29/2023 5:14:36 AM 4/29/2023 5:14:37 AM IVR call: balance Received call for balance for account 10071287 undefined 7 2 26163 78
1136750 45617 4/29/2023 4:59:49 AM 4/29/2023 4:59:50 AM IVR call: balance Received call for balance for account 10007548 undefined 7 2 7442 78
1136740 45616 4/29/2023 4:53:44 AM 4/29/2023 4:53:45 AM IVR call: balance Received call for balance for account 10027308 undefined 7 2 4284 78
1136735 45615 4/29/2023 4:32:11 AM 4/29/2023 4:32:12 AM IVR call: balance Received call for balance for account 10437979 undefined 7 2 22026 78
1136729 45614 4/28/2023 11:28:02 PM 4/28/2023 11:28:03 PM IVR call: balance Received call for balance for account 10151047 undefined 7 2 6162 78
1136727 45613 4/28/2023 8:44:51 PM 4/28/2023 8:45:10 PM IVR call: statement Received call for statement for account 10249290 sent message: 41067 8 2 6173 79
1136726 45612 4/28/2023 8:41:38 PM 4/28/2023 8:41:39 PM IVR call: balance Received call for balance for account 10438012 undefined 7 2 28268 78
1136725 45611 4/28/2023 8:40:34 PM 4/28/2023 8:40:35 PM IVR call: balance Received call for balance for account 10345725 undefined 7 2 2336 78
1136723 45610 4/28/2023 7:00:18 PM 4/28/2023 7:00:19 PM IVR call: balance Received call for balance for account 10058158 undefined 7 2 23476 78
1136720 45609 4/28/2023 6:41:33 PM 4/28/2023 6:41:34 PM IVR call: balance Received call for balance for account 10439576 undefined 7 2 31118 78
1136719 45608 4/28/2023 6:29:50 PM 4/28/2023 6:29:51 PM IVR call: balance Received call for balance for account 10026455 undefined 7 2 3944 78
1136718 45607 4/28/2023 6:29:03 PM 4/28/2023 6:29:04 PM IVR call: balance Received call for balance for account 10026455 undefined 7 2 3944 78
1136645 45606 4/28/2023 4:32:07 PM 4/28/2023 4:32:24 PM IVR call: statement Received call for statement for account 20454893 sent message: 41066 8 2 3940 79
1136617 45605 4/28/2023 3:30:24 PM 4/28/2023 3:30:41 PM IVR call: statement Received call for statement for account 10421663 sent message: 41065 8 2 8235 79
1136615 45604 4/28/2023 3:21:04 PM 4/28/2023 3:21:05 PM IVR call: balance Received call for balance for account 10071112 undefined 7 2 9921 78
1136587 45603 4/28/2023 2:48:49 PM 4/28/2023 2:48:50 PM IVR call: balance Received call for balance for account 10355873 undefined 7 2 17566 78
1136584 45602 4/28/2023 2:47:59 PM 4/28/2023 2:48:00 PM IVR call: balance Received call for balance for account 10355873 undefined 7 2 17566 78