Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1138109 | 45722 | 5/2/2023 6:48:24 AM | 5/2/2023 6:48:25 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1138086 | 45721 | 5/2/2023 6:43:15 AM | 5/2/2023 6:43:17 AM | IVR call: balance | Received call for balance for account 10286946 undefined | 7 | 2 | 32596 | 78 | ||||||||||||||||||||||||||||||||
| 1138078 | 45720 | 5/2/2023 6:40:31 AM | 5/2/2023 6:40:32 AM | IVR call: balance | Received call for balance for account 10025145 undefined | 7 | 2 | 14708 | 78 | ||||||||||||||||||||||||||||||||
| 1138064 | 45719 | 5/2/2023 6:32:38 AM | 5/2/2023 6:32:57 AM | IVR call: meter-reading | Received call for meter-reading for account 10007541 Meter reading: [0028] Meter type: [water] | 10 | 2 | 6383 | 81 | ||||||||||||||||||||||||||||||||
| 1138038 | 45718 | 5/2/2023 6:25:21 AM | 5/2/2023 6:25:37 AM | IVR call: statement | Received call for statement for account 10429309 sent message: 41117 | 8 | 2 | 19545 | 79 | ||||||||||||||||||||||||||||||||
| 1138030 | 45717 | 5/2/2023 6:20:29 AM | 5/2/2023 6:20:30 AM | IVR call: balance | Received call for balance for account 10028056 undefined | 7 | 2 | 32765 | 78 | ||||||||||||||||||||||||||||||||
| 1138029 | 45716 | 5/2/2023 6:20:07 AM | 5/2/2023 6:20:08 AM | IVR call: balance | Received call for balance for account 10425500 undefined | 7 | 2 | 19090 | 78 | ||||||||||||||||||||||||||||||||
| 1138015 | 45715 | 5/2/2023 6:09:23 AM | 5/2/2023 6:09:24 AM | IVR call: balance | Received call for balance for account 10364782 undefined | 7 | 2 | 21237 | 78 | ||||||||||||||||||||||||||||||||
| 1138014 | 45714 | 5/2/2023 6:08:23 AM | 5/2/2023 6:08:24 AM | IVR call: balance | Received call for balance for account 10364786 undefined | 7 | 2 | 32764 | 78 | ||||||||||||||||||||||||||||||||
| 1138006 | 45713 | 5/2/2023 6:02:46 AM | 5/2/2023 6:03:02 AM | IVR call: statement | Received call for statement for account 10150121 sent message: 41116 | 8 | 2 | 6205 | 79 | ||||||||||||||||||||||||||||||||
| 1138005 | 45712 | 5/2/2023 6:00:32 AM | 5/2/2023 6:00:33 AM | IVR call: balance | Received call for balance for account 10390189 undefined | 7 | 2 | 25458 | 78 | ||||||||||||||||||||||||||||||||
| 1138001 | 45711 | 5/2/2023 5:59:00 AM | 5/2/2023 5:59:01 AM | IVR call: balance | Received call for balance for account 10044734 undefined | 7 | 2 | 3008 | 78 | ||||||||||||||||||||||||||||||||
| 1137999 | 45710 | 5/2/2023 5:57:18 AM | 5/2/2023 5:57:19 AM | IVR call: balance | Received call for balance for account 10037204 undefined | 7 | 2 | 5079 | 78 | ||||||||||||||||||||||||||||||||
| 1137997 | 45709 | 5/2/2023 5:56:58 AM | 5/2/2023 5:56:59 AM | IVR call: balance | Received call for balance for account 10036441 undefined | 7 | 2 | 13051 | 78 | ||||||||||||||||||||||||||||||||
| 1137994 | 45708 | 5/2/2023 5:55:40 AM | 5/2/2023 5:55:42 AM | IVR call: balance | Received call for balance for account 10025145 undefined | 7 | 2 | 14708 | 78 | ||||||||||||||||||||||||||||||||
| 1137987 | 45707 | 5/2/2023 5:54:53 AM | 5/2/2023 5:54:54 AM | IVR call: balance | Received call for balance for account 20015423 undefined | 7 | 2 | 32763 | 78 | ||||||||||||||||||||||||||||||||
| 1137990 | 45706 | 5/2/2023 5:54:49 AM | 5/2/2023 5:54:50 AM | IVR call: balance | Received call for balance for account 10025142 undefined | 7 | 2 | 20507 | 78 | ||||||||||||||||||||||||||||||||
| 1137986 | 45705 | 5/2/2023 5:53:53 AM | 5/2/2023 5:53:55 AM | IVR call: balance | Received call for balance for account 10025145 undefined | 7 | 2 | 14708 | 78 | ||||||||||||||||||||||||||||||||
| 1137950 | 45704 | 5/2/2023 5:16:05 AM | 5/2/2023 5:16:21 AM | IVR call: statement | Received call for statement for account 10388496 sent message: 41115 | 8 | 2 | 4334 | 79 | ||||||||||||||||||||||||||||||||
| 1137926 | 45703 | 5/2/2023 4:18:33 AM | 5/2/2023 4:18:34 AM | IVR call: balance | Received call for balance for account 10025609 undefined | 7 | 2 | 6334 | 78 |