Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1138306 45742 5/2/2023 7:57:08 AM 5/2/2023 7:57:09 AM IVR call: balance Received call for balance for account 10005815 undefined 7 2 2683 78
1138272 45740 5/2/2023 7:48:06 AM 5/2/2023 7:48:07 AM IVR call: balance Received call for balance for account 10271888 undefined 7 2 16511 78
1138269 45739 5/2/2023 7:46:49 AM 5/2/2023 7:47:05 AM IVR call: statement Received call for statement for account 10271888 sent message: 41123 8 2 16511 79
11948 5/2/2023 7:45:58 AM 5/2/2023 7:46:00 AM 10365048 There are interims being charged for 2 meters. 23 3 10876 17 2 23 1 111 305
1138262 45738 5/2/2023 7:45:34 AM 5/2/2023 7:45:53 AM IVR call: statement Received call for statement for account 10353475 sent message: 41120 8 2 31337 79
1138242 45737 5/2/2023 7:39:39 AM 5/2/2023 7:39:40 AM IVR call: balance Received call for balance for account 10007384 undefined 7 2 9386 78
1138234 45736 5/2/2023 7:36:37 AM 5/2/2023 7:36:39 AM IVR call: balance Received call for balance for account 10007384 undefined 7 2 9386 78
1138233 45735 5/2/2023 7:35:47 AM 5/2/2023 7:35:48 AM IVR call: balance Received call for balance for account 10262943 undefined 7 2 17935 78
1138225 45734 5/2/2023 7:34:41 AM 5/2/2023 7:34:45 AM IVR call: balance Received call for balance for account 10007384 undefined 7 2 9386 78
1138224 45733 5/2/2023 7:34:09 AM 5/2/2023 7:34:26 AM IVR call: statement Received call for statement for account 10262943 sent message: 41119 8 2 17935 79
1138198 45732 5/2/2023 7:21:23 AM 5/2/2023 7:21:24 AM IVR call: balance Received call for balance for account 10408344 undefined 7 2 540 78
1138189 45731 5/2/2023 7:20:39 AM 5/2/2023 7:20:42 AM IVR call: balance Received call for balance for account 10004650 undefined 7 2 14226 78
1138187 45730 5/2/2023 7:20:39 AM 5/2/2023 7:20:41 AM IVR call: balance Received call for balance for account 10008140 undefined 7 2 28805 78
1138184 45729 5/2/2023 7:20:14 AM 5/2/2023 7:20:16 AM IVR call: balance Received call for balance for account 10067208 undefined 7 2 22416 78
1138179 45728 5/2/2023 7:19:39 AM 5/2/2023 7:19:40 AM IVR call: balance Received call for balance for account 10008140 undefined 7 2 28805 78
1138163 45727 5/2/2023 7:12:45 AM 5/2/2023 7:12:46 AM IVR call:? Received call for ? for account 10160227 14184
1138166 45726 5/2/2023 7:12:22 AM 5/2/2023 7:12:22 AM IVR call:? Received call for ? for account 10000996 8734
1138165 45725 5/2/2023 7:12:08 AM 5/2/2023 7:12:10 AM IVR call: balance Received call for balance for account 10410003 undefined 7 2 4119 78
1138161 45724 5/2/2023 7:11:24 AM 5/2/2023 7:11:25 AM IVR call: balance Received call for balance for account 10361278 undefined 7 2 12749 78
1138110 45723 5/2/2023 6:49:36 AM 5/2/2023 6:49:37 AM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78