Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1139015 | 45836 | 5/2/2023 11:59:57 AM | 5/2/2023 11:59:58 AM | IVR call: balance | Received call for balance for account 10357698 undefined | 7 | 2 | 12307 | 78 | ||||||||||||||||||||||||||||||||
| 45834 | 5/2/2023 11:59:46 AM | 5/2/2023 12:44:32 PM | WATER QUERY | HIGH CONSUMPTION | 6 | 3 | 32795 | 89 | 17 | 4 | 23 | 1 | 96 | 187 | 187 | ||||||||||||||||||||||||||
| 1139012 | 45835 | 5/2/2023 11:58:52 AM | 5/2/2023 11:59:05 AM | IVR call: meter-reading | Received call for meter-reading for account 10278228 Meter reading: [50] Meter type: [water] | 10 | 2 | 30369 | 81 | ||||||||||||||||||||||||||||||||
| 45833 | 5/2/2023 11:53:04 AM | 5/2/2023 11:53:09 AM | late termination | please transfer water meter to the new owners account. | 6 | 3 | 32794 | 109 | 15 | 2 | 23 | 1 | 101 | 206 | |||||||||||||||||||||||||||
| 1138951 | 45832 | 5/2/2023 11:43:54 AM | 5/2/2023 11:43:57 AM | IVR call: balance | Received call for balance for account 10287370 undefined | 7 | 2 | 29683 | 78 | ||||||||||||||||||||||||||||||||
| 1138934 | 45831 | 5/2/2023 11:41:26 AM | 5/2/2023 11:41:27 AM | IVR call:? | Received call for ? for account 10239665 | 32792 | |||||||||||||||||||||||||||||||||||
| 1138923 | 45830 | 5/2/2023 11:37:40 AM | 5/2/2023 11:37:56 AM | IVR call: statement | Received call for statement for account 10347603 sent message: 41180 | 8 | 2 | 31813 | 79 | ||||||||||||||||||||||||||||||||
| 1138913 | 45829 | 5/2/2023 11:33:40 AM | 5/2/2023 11:35:20 AM | IVR call: statement | Received call for statement for account 10198428 sent message: 41179 | 8 | 2 | 21357 | 79 | ||||||||||||||||||||||||||||||||
| 1138909 | 45828 | 5/2/2023 11:29:36 AM | 5/2/2023 11:29:38 AM | IVR call: balance | Received call for balance for account 10130740 undefined | 7 | 2 | 26888 | 78 | ||||||||||||||||||||||||||||||||
| 1138901 | 45827 | 5/2/2023 11:27:04 AM | 5/2/2023 11:27:05 AM | IVR call: balance | Received call for balance for account 10045509 undefined | 7 | 2 | 4478 | 78 | ||||||||||||||||||||||||||||||||
| 1138895 | 45826 | 5/2/2023 11:25:21 AM | 5/2/2023 11:25:37 AM | IVR call: statement | Received call for statement for account 10351926 sent message: 41178 | 8 | 2 | 27857 | 79 | ||||||||||||||||||||||||||||||||
| 1138886 | 45825 | 5/2/2023 11:23:34 AM | 5/2/2023 11:23:56 AM | IVR call: statement | Received call for statement for account 10360938 sent message: 41177 | 8 | 2 | 26954 | 79 | ||||||||||||||||||||||||||||||||
| 1138884 | 45824 | 5/2/2023 11:22:43 AM | 5/2/2023 11:22:44 AM | IVR call: balance | Received call for balance for account 10351926 undefined | 7 | 2 | 27857 | 78 | ||||||||||||||||||||||||||||||||
| 1138878 | 45823 | 5/2/2023 11:21:40 AM | 5/2/2023 11:21:40 AM | IVR call:? | Received call for ? for account 10351926 | 27857 | |||||||||||||||||||||||||||||||||||
| 1138864 | 45822 | 5/2/2023 11:17:10 AM | 5/2/2023 11:17:11 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1138861 | 45821 | 5/2/2023 11:16:22 AM | 5/2/2023 11:16:23 AM | IVR call: balance | Received call for balance for account 10177734 undefined | 7 | 2 | 30638 | 78 | ||||||||||||||||||||||||||||||||
| 1138856 | 45820 | 5/2/2023 11:15:52 AM | 5/2/2023 11:15:53 AM | IVR call: balance | Received call for balance for account 10385705 undefined | 7 | 2 | 32791 | 78 | ||||||||||||||||||||||||||||||||
| 1138855 | 45819 | 5/2/2023 11:15:32 AM | 5/2/2023 11:15:33 AM | IVR call: balance | Received call for balance for account 10011122 undefined | 7 | 2 | 30632 | 78 | ||||||||||||||||||||||||||||||||
| 1138853 | 45818 | 5/2/2023 11:15:00 AM | 5/2/2023 11:15:43 AM | IVR call: statement | Received call for statement for account 20144806 sent message: 41176 | 8 | 2 | 8453 | 79 | ||||||||||||||||||||||||||||||||
| 1138852 | 45817 | 5/2/2023 11:13:42 AM | 5/2/2023 11:13:43 AM | IVR call: balance | Received call for balance for account 10360075 undefined | 7 | 2 | 27532 | 78 |