Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1139748 | 45911 | 5/3/2023 6:58:55 AM | 5/3/2023 6:58:56 AM | IVR call: balance | Received call for balance for account 10343335 undefined | 7 | 2 | 4569 | 78 | ||||||||||||||||||||||||||||||||
| 45909 | 5/3/2023 6:56:30 AM | 5/3/2023 6:56:33 AM | water consumpion | high water readings | 23 | 3 | 32813 | 36 | 17 | 2 | 23 | 1 | 112 | 36 | |||||||||||||||||||||||||||
| 1139743 | 45910 | 5/3/2023 6:54:08 AM | 5/3/2023 6:54:09 AM | IVR call: balance | Received call for balance for account 10212202 undefined | 7 | 2 | 21282 | 78 | ||||||||||||||||||||||||||||||||
| 1139703 | 45908 | 5/3/2023 6:32:26 AM | 5/3/2023 6:32:49 AM | IVR call: statement | Received call for statement for account 10091239 sent message: 41233 | 8 | 2 | 32812 | 79 | ||||||||||||||||||||||||||||||||
| 1139685 | 45907 | 5/3/2023 6:23:16 AM | 5/3/2023 6:23:17 AM | IVR call: balance | Received call for balance for account 10287370 undefined | 7 | 2 | 29683 | 78 | ||||||||||||||||||||||||||||||||
| 45904 | 5/3/2023 6:22:48 AM | 5/3/2023 6:22:51 AM | Water Meter reading for 3 months charged in one | My meter was read on the 8 December 2022 (376) (Statement Date 2023/01/28) and the next reading was 9 March 2023 (441) (Statement Date 2023/04/22). i was charged an interum amount of 15kl in my February (Statement Date 2023/02/24) and nil in March (Statement Date 2023/03/25) accounts. Then charged 65kl in April account (Statement Date 2023/04/22). Please divide the 65kl over the 3 months and subtract the interum 15kl from this amount. | 23 | 3 | 28181 | 15 | 2 | 23 | 1 | 50 | 3352 | ||||||||||||||||||||||||||||
| 1139657 | 45906 | 5/3/2023 6:05:10 AM | 5/3/2023 6:05:11 AM | IVR call: balance | Received call for balance for account 10000414 undefined | 7 | 2 | 1236 | 78 | ||||||||||||||||||||||||||||||||
| 1139654 | 45905 | 5/3/2023 6:02:33 AM | 5/3/2023 6:02:34 AM | IVR call: balance | Received call for balance for account 10278228 undefined | 7 | 2 | 30369 | 78 | ||||||||||||||||||||||||||||||||
| 1139645 | 45903 | 5/3/2023 5:38:35 AM | 5/3/2023 5:38:58 AM | IVR call: statement | Received call for statement for account 10021385 sent message: 41228 | 8 | 2 | 1166 | 79 | ||||||||||||||||||||||||||||||||
| 1139642 | 45902 | 5/3/2023 5:36:58 AM | 5/3/2023 5:36:59 AM | IVR call: balance | Received call for balance for account 10383458 undefined | 7 | 2 | 7647 | 78 | ||||||||||||||||||||||||||||||||
| 1139639 | 45901 | 5/3/2023 5:35:09 AM | 5/3/2023 5:35:10 AM | IVR call: balance | Received call for balance for account 10383458 undefined | 7 | 2 | 7647 | 78 | ||||||||||||||||||||||||||||||||
| 1139633 | 45900 | 5/3/2023 5:19:09 AM | 5/3/2023 5:19:10 AM | IVR call: balance | Received call for balance for account 10386349 undefined | 7 | 2 | 12410 | 78 | ||||||||||||||||||||||||||||||||
| 1139620 | 45899 | 5/3/2023 4:42:32 AM | 5/3/2023 4:42:34 AM | IVR call: balance | Received call for balance for account 10021852 undefined | 7 | 2 | 32178 | 78 | ||||||||||||||||||||||||||||||||
| 1139619 | 45898 | 5/3/2023 4:41:32 AM | 5/3/2023 4:41:33 AM | IVR call: balance | Received call for balance for account 10021852 undefined | 7 | 2 | 32178 | 78 | ||||||||||||||||||||||||||||||||
| 1139611 | 45897 | 5/2/2023 11:25:12 PM | 5/2/2023 11:25:13 PM | IVR call: balance | Received call for balance for account 10012096 undefined | 7 | 2 | 935 | 78 | ||||||||||||||||||||||||||||||||
| 1139610 | 45896 | 5/2/2023 10:36:15 PM | 5/2/2023 10:36:16 PM | IVR call: balance | Received call for balance for account 10034163 undefined | 7 | 2 | 11836 | 78 | ||||||||||||||||||||||||||||||||
| 1139609 | 45895 | 5/2/2023 7:56:59 PM | 5/2/2023 7:57:14 PM | IVR call: statement | Received call for statement for account 10395963 sent message: 41227 | 8 | 2 | 3521 | 79 | ||||||||||||||||||||||||||||||||
| 1139608 | 45894 | 5/2/2023 7:54:29 PM | 5/2/2023 7:54:46 PM | IVR call: statement | Received call for statement for account 10396359 sent message: 41226 | 8 | 2 | 32811 | 79 | ||||||||||||||||||||||||||||||||
| 1139607 | 45893 | 5/2/2023 7:53:31 PM | 5/2/2023 7:53:47 PM | IVR call: statement | Received call for statement for account 10246239 sent message: 41225 | 8 | 2 | 4215 | 79 | ||||||||||||||||||||||||||||||||
| 1139606 | 45892 | 5/2/2023 7:52:38 PM | 5/2/2023 7:52:39 PM | IVR call: balance | Received call for balance for account 10246239 undefined | 7 | 2 | 4215 | 78 |