Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 45807 | 5/3/2023 8:50:40 AM | 5/3/2023 8:50:47 AM | TRANSFER: DL NICOL IFO DM VAN DAYAR - ERF 364 KAYSERS BEACH - VACANT LAND | Kindly attend to the finalising and closing of the account in the name of the Seller and the opening of the account in the name of the Purchasers. | 23 | 3 | 18848 | 5 | 2 | 23 | 6 | 60 | 3349 | ||||||||||||||||||||||||||||
| 1140060 | 45930 | 5/3/2023 8:50:29 AM | 5/3/2023 8:50:30 AM | IVR call: balance | Received call for balance for account 10441834 undefined | 7 | 2 | 31148 | 78 | ||||||||||||||||||||||||||||||||
| 1140031 | 45929 | 5/3/2023 8:41:21 AM | 5/3/2023 8:41:22 AM | IVR call: balance | Received call for balance for account 10353664 undefined | 7 | 2 | 32084 | 78 | ||||||||||||||||||||||||||||||||
| 45928 | 5/3/2023 8:40:24 AM | 5/3/2023 8:41:31 AM | WATER QUERY | HIGH WATER CONSUMPTION | 30 | 3 | 32821 | 223 | 2 | 1 | 112 | 1968 | 1968 | ||||||||||||||||||||||||||||
| 1140011 | 45927 | 5/3/2023 8:29:46 AM | 5/3/2023 8:29:47 AM | IVR call: balance | Received call for balance for account 10437075 undefined | 7 | 2 | 26939 | 78 | ||||||||||||||||||||||||||||||||
| 1140010 | 45926 | 5/3/2023 8:29:18 AM | 5/3/2023 8:29:18 AM | IVR call:? | Received call for ? for account 10061005 | 4687 | |||||||||||||||||||||||||||||||||||
| 45925 | 5/3/2023 8:22:14 AM | 5/3/2023 8:22:18 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 20230128.<div><br></div> | 6 | 3 | 32820 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 1139976 | 45924 | 5/3/2023 8:18:24 AM | 5/3/2023 8:18:59 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 41250 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1139973 | 45923 | 5/3/2023 8:16:41 AM | 5/3/2023 8:16:57 AM | IVR call: statement | Received call for statement for account 10003665 sent message: 41249 | 8 | 2 | 13062 | 79 | ||||||||||||||||||||||||||||||||
| 45922 | 5/3/2023 8:10:44 AM | 5/3/2023 8:11:00 AM | 6 months policy | 6 months Policy adjustment from 2022.01.01-2023.02.05 | 23 | 3 | 32819 | 144 | 15 | 3 | 23 | 1 | 101 | 778 | 778 | ||||||||||||||||||||||||||
| 45920 | 5/3/2023 8:00:52 AM | 5/3/2023 8:00:57 AM | WATER | PLEASE APPLY SIX MONTHS FOR THE PERIOD 20230422 | 6 | 3 | 32816 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 42367 | 5/3/2023 7:58:20 AM | 5/3/2023 7:58:23 AM | Mr | Still charged to OLD account : 10420779 | 23 | 3 | 31863 | 5 | 2 | 23 | 6 | 122 | 3230 | ||||||||||||||||||||||||||||
| 1139888 | 45919 | 5/3/2023 7:45:48 AM | 5/3/2023 7:45:49 AM | IVR call: balance | Received call for balance for account 10387146 undefined | 7 | 2 | 13832 | 78 | ||||||||||||||||||||||||||||||||
| 1139863 | 45918 | 5/3/2023 7:40:39 AM | 5/3/2023 7:40:54 AM | IVR call: statement | Received call for statement for account 10308070 sent message: 41242 | 8 | 2 | 14655 | 79 | ||||||||||||||||||||||||||||||||
| 1139857 | 45917 | 5/3/2023 7:39:09 AM | 5/3/2023 7:39:25 AM | IVR call: statement | Received call for statement for account 10308070 sent message: 41241 | 8 | 2 | 14655 | 79 | ||||||||||||||||||||||||||||||||
| 45916 | 5/3/2023 7:34:55 AM | 5/3/2023 7:34:58 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXD LEAK | 6 | 3 | 32815 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 1139778 | 45915 | 5/3/2023 7:14:33 AM | 5/3/2023 7:14:56 AM | IVR call: statement | Received call for statement for account 10406445 sent message: 41237 | 8 | 2 | 32814 | 79 | ||||||||||||||||||||||||||||||||
| 1139769 | 45914 | 5/3/2023 7:10:05 AM | 5/3/2023 7:10:29 AM | IVR call: statement | Received call for statement for account 10426932 sent message: 41236 | 8 | 2 | 7662 | 79 | ||||||||||||||||||||||||||||||||
| 1139768 | 45913 | 5/3/2023 7:09:21 AM | 5/3/2023 7:09:22 AM | IVR call:? | Received call for ? for account 10426932 | 7662 | |||||||||||||||||||||||||||||||||||
| 1139758 | 45912 | 5/3/2023 7:03:09 AM | 5/3/2023 7:03:09 AM | IVR call: balance | Received call for balance for account 10004564 undefined | 7 | 2 | 5043 | 78 |