Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46045 | 5/4/2023 8:42:27 AM | 5/4/2023 8:47:42 AM | plumbers letter | consumer has a leak , plumber letter attached and latest meter reading | 6 | 3 | 32847 | 57 | 17 | 2 | 23 | 1 | 96 | 58 | 58 | ||||||||||||||||||||||||||
| 1141467 | 46047 | 5/4/2023 8:40:24 AM | 5/4/2023 8:40:26 AM | IVR call: balance | Received call for balance for account 10442147 undefined | 7 | 2 | 32828 | 78 | ||||||||||||||||||||||||||||||||
| 1141464 | 5/4/2023 8:40:21 AM | 5/4/2023 8:40:22 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1141465 | 46046 | 5/4/2023 8:39:58 AM | 5/4/2023 8:39:59 AM | IVR call: balance | Received call for balance for account 10291668 undefined | 7 | 2 | 21469 | 78 | ||||||||||||||||||||||||||||||||
| 1141447 | 46044 | 5/4/2023 8:34:42 AM | 5/4/2023 8:34:43 AM | IVR call: balance | Received call for balance for account 10190173 undefined | 7 | 2 | 4212 | 78 | ||||||||||||||||||||||||||||||||
| 1141442 | 46043 | 5/4/2023 8:33:19 AM | 5/4/2023 8:33:20 AM | IVR call: balance | Received call for balance for account 10427375 undefined | 7 | 2 | 6813 | 78 | ||||||||||||||||||||||||||||||||
| 46042 | 5/4/2023 8:30:44 AM | 5/4/2023 8:30:47 AM | water | late termination | 6 | 3 | 32845 | 110 | 17 | 2 | 23 | 1 | 112 | 205 | |||||||||||||||||||||||||||
| 1141421 | 46041 | 5/4/2023 8:26:11 AM | 5/4/2023 8:26:12 AM | IVR call: balance | Received call for balance for account 10278693 undefined | 7 | 2 | 15101 | 78 | ||||||||||||||||||||||||||||||||
| 1141413 | 46040 | 5/4/2023 8:24:35 AM | 5/4/2023 8:24:54 AM | IVR call: statement | Received call for statement for account 10430090 sent message: 41329 | 8 | 2 | 32843 | 79 | ||||||||||||||||||||||||||||||||
| 1141368 | 46039 | 5/4/2023 8:00:11 AM | 5/4/2023 8:00:11 AM | IVR call:? | Received call for ? for account 10173529 | 12022 | |||||||||||||||||||||||||||||||||||
| 1141327 | 46038 | 5/4/2023 7:49:51 AM | 5/4/2023 7:50:08 AM | IVR call: statement | Received call for statement for account 10424738 sent message: 41328 | 8 | 2 | 17080 | 79 | ||||||||||||||||||||||||||||||||
| 1141322 | 46037 | 5/4/2023 7:49:04 AM | 5/4/2023 7:49:05 AM | IVR call:? | Received call for ? for account 10424738 | 17080 | |||||||||||||||||||||||||||||||||||
| 1141323 | 46036 | 5/4/2023 7:48:27 AM | 5/4/2023 7:48:28 AM | IVR call: balance | Received call for balance for account 10153498 undefined | 7 | 2 | 23205 | 78 | ||||||||||||||||||||||||||||||||
| 1141315 | 46035 | 5/4/2023 7:44:20 AM | 5/4/2023 7:44:55 AM | IVR call: statement | Received call for statement for account 10425800 sent message: 41327 | 8 | 2 | 30727 | 79 | ||||||||||||||||||||||||||||||||
| 43519 | 5/4/2023 7:30:14 AM | 5/4/2023 7:30:16 AM | water account | High water account, we have had no leaks of any kind. incorrect reading please rectify. previous ref no: 100133 | 23 | 3 | 11921 | 17 | 2 | 23 | 1 | 111 | 3281 | ||||||||||||||||||||||||||||
| 1141259 | 46034 | 5/4/2023 7:21:14 AM | 5/4/2023 7:21:29 AM | IVR call: statement | Received call for statement for account 10379191 sent message: 41324 | 8 | 2 | 3920 | 79 | ||||||||||||||||||||||||||||||||
| 1141257 | 46033 | 5/4/2023 7:20:20 AM | 5/4/2023 7:20:21 AM | IVR call: balance | Received call for balance for account 10379191 undefined | 7 | 2 | 3920 | 78 | ||||||||||||||||||||||||||||||||
| 46032 | 5/4/2023 7:16:27 AM | 5/4/2023 7:16:29 AM | Transfer Water Charge from Acc- 10365480 | Please transfer water charge from the previous account to the new owners account - 10437734 | 6 | 3 | 32842 | 146 | 4 | 2 | 23 | 1 | 113 | 887 | |||||||||||||||||||||||||||
| 1141228 | 46031 | 5/4/2023 7:13:47 AM | 5/4/2023 7:13:49 AM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 1141217 | 46030 | 5/4/2023 7:09:38 AM | 5/4/2023 7:09:39 AM | IVR call: balance | Received call for balance for account 10111516 undefined | 7 | 2 | 9872 | 78 |