Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1141713 46063 5/4/2023 10:31:48 AM 5/4/2023 10:31:49 AM IVR call: balance Received call for balance for account 10176980 undefined 7 2 32849 78
1141702 46062 5/4/2023 10:28:03 AM 5/4/2023 10:28:05 AM IVR call: balance Received call for balance for account 10442653 undefined 7 2 32324 78
1141670 46061 5/4/2023 10:18:13 AM 5/4/2023 10:18:31 AM IVR call: statement Received call for statement for account 10386032 sent message: 41343 8 2 32848 79
1141664 46060 5/4/2023 10:16:03 AM 5/4/2023 10:16:29 AM IVR call: statement Received call for statement for account 10052725 sent message: 41342 8 2 5307 79
1141622 46059 5/4/2023 9:55:47 AM 5/4/2023 9:56:04 AM IVR call: statement Received call for statement for account 10024880 sent message: 41340 8 2 6098 79
1141614 46058 5/4/2023 9:53:38 AM 5/4/2023 9:53:39 AM IVR call: balance Received call for balance for account 10024880 undefined 7 2 6098 78
1141594 46057 5/4/2023 9:42:30 AM 5/4/2023 9:42:31 AM IVR call: balance Received call for balance for account 10064823 undefined 7 2 13893 78
1141586 46056 5/4/2023 9:38:09 AM 5/4/2023 9:38:28 AM IVR call: statement Received call for statement for account 10364189 sent message: 41339 8 2 31194 79
1141587 46055 5/4/2023 9:38:08 AM 5/4/2023 9:38:23 AM IVR call: statement Received call for statement for account 10332577 sent message: 41338 8 2 182 79
1141577 46054 5/4/2023 9:35:50 AM 5/4/2023 9:35:51 AM IVR call: balance Received call for balance for account 10364189 undefined 7 2 31194 78
1141574 5/4/2023 9:34:07 AM 5/4/2023 9:34:07 AM IVR call:? Received call for ? for account undefined
1141566 5/4/2023 9:32:50 AM 5/4/2023 9:32:51 AM IVR call:? Received call for ? for account undefined
1141562 5/4/2023 9:32:06 AM 5/4/2023 9:32:07 AM IVR call:? Received call for ? for account undefined
1141553 46053 5/4/2023 9:25:59 AM 5/4/2023 9:26:00 AM IVR call: balance Received call for balance for account 10341974 undefined 7 2 15658 78
1141552 46052 5/4/2023 9:25:33 AM 5/4/2023 9:25:35 AM IVR call: balance Received call for balance for account 10435884 undefined 7 2 17093 78
1141547 46051 5/4/2023 9:21:30 AM 5/4/2023 9:21:31 AM IVR call: balance Received call for balance for account 10439055 undefined 7 2 26840 78
11948 5/4/2023 9:16:29 AM 5/4/2023 9:16:32 AM 10396362 Reading for February 2023 cannot be correct. Consumption for 15 months = 1417 kl. Next months consumption = 16kl. 23 3 18666 17 2 23 1 111 305
1141509 46050 5/4/2023 8:59:00 AM 5/4/2023 8:59:01 AM IVR call: balance Received call for balance for account 10198545 undefined 7 2 4193 78
1141498 46049 5/4/2023 8:54:17 AM 5/4/2023 8:54:18 AM IVR call: balance Received call for balance for account 10412128 undefined 7 2 24847 78
1141486 46048 5/4/2023 8:46:33 AM 5/4/2023 8:46:35 AM IVR call: balance Received call for balance for account 10278693 undefined 7 2 15101 78