Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1141909 | 5/4/2023 12:20:15 PM | 5/4/2023 12:20:15 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1141906 | 5/4/2023 12:17:06 PM | 5/4/2023 12:17:06 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 22061 | 5/4/2023 11:57:00 AM | 5/4/2023 11:57:03 AM | Meter Adjust account slip | 100% credit for excess water submitted and investigated. See attached slip. | 23 | 3 | 22046 | 17 | 2 | 23 | 1 | 112 | 1849 | ||||||||||||||||||||||||||||
| 46080 | 5/4/2023 11:48:02 AM | 5/4/2023 11:55:33 AM | REVERSING DOG TAX 2012/12 | REVERSING DOG TAX AS FROM 2012/12 AS THE PROPERTY WAS SOLD ON THE 29/11/2022<br/><b>Journal Number</b>: [5012211] | 24 | 3 | 32857 | 239 | 5 | 2 | 23 | 11 | 72 | 145920 | 3290 | 3290 | |||||||||||||||||||||||||
| 1141807 | 46079 | 5/4/2023 11:24:11 AM | 5/4/2023 11:24:12 AM | IVR call: balance | Received call for balance for account 10411100 undefined | 7 | 2 | 16705 | 78 | ||||||||||||||||||||||||||||||||
| 1141803 | 46078 | 5/4/2023 11:23:22 AM | 5/4/2023 11:23:23 AM | IVR call: balance | Received call for balance for account 10040566 undefined | 7 | 2 | 5964 | 78 | ||||||||||||||||||||||||||||||||
| 1141799 | 46077 | 5/4/2023 11:18:50 AM | 5/4/2023 11:18:51 AM | IVR call: balance | Received call for balance for account 20080503 undefined | 7 | 2 | 32855 | 78 | ||||||||||||||||||||||||||||||||
| 1141796 | 46076 | 5/4/2023 11:15:17 AM | 5/4/2023 11:15:34 AM | IVR call: statement | Received call for statement for account 10443039 sent message: 41350 | 8 | 2 | 31193 | 79 | ||||||||||||||||||||||||||||||||
| 33596 | 5/4/2023 11:13:12 AM | 5/4/2023 11:13:15 AM | Water charge Apr23 account | I am querying the R R7887.06 AMOUNT CHARGE FOR WATER | 23 | 3 | 23616 | 17 | 2 | 23 | 1 | 111 | 2768 | ||||||||||||||||||||||||||||
| 1141779 | 46075 | 5/4/2023 11:06:23 AM | 5/4/2023 11:06:24 AM | IVR call: balance | Received call for balance for account 10442916 undefined | 7 | 2 | 32854 | 78 | ||||||||||||||||||||||||||||||||
| 1141778 | 46073 | 5/4/2023 11:05:19 AM | 5/4/2023 11:05:20 AM | IVR call: balance | Received call for balance for account 10318926 undefined | 7 | 2 | 32810 | 78 | ||||||||||||||||||||||||||||||||
| 1141773 | 46072 | 5/4/2023 11:04:35 AM | 5/4/2023 11:04:36 AM | IVR call: balance | Received call for balance for account 10318926 undefined | 7 | 2 | 32810 | 78 | ||||||||||||||||||||||||||||||||
| 1141770 | 46071 | 5/4/2023 11:03:57 AM | 5/4/2023 11:03:58 AM | IVR call: balance | Received call for balance for account 10318926 undefined | 7 | 2 | 32810 | 78 | ||||||||||||||||||||||||||||||||
| 1141767 | 46070 | 5/4/2023 11:03:46 AM | 5/4/2023 11:03:47 AM | IVR call:? | Received call for ? for account 10382833 | 22776 | |||||||||||||||||||||||||||||||||||
| 46068 | 5/4/2023 11:03:25 AM | 5/4/2023 11:03:28 AM | water | water works report submitted by consumer | 6 | 3 | 32852 | 110 | 17 | 2 | 23 | 1 | 96 | 205 | |||||||||||||||||||||||||||
| 1141761 | 46069 | 5/4/2023 11:02:02 AM | 5/4/2023 11:02:03 AM | IVR call: balance | Received call for balance for account 10437331 undefined | 7 | 2 | 20054 | 78 | ||||||||||||||||||||||||||||||||
| 1141758 | 46067 | 5/4/2023 11:00:31 AM | 5/4/2023 11:00:32 AM | IVR call: balance | Received call for balance for account 10434752 undefined | 7 | 2 | 32850 | 78 | ||||||||||||||||||||||||||||||||
| 1141754 | 46066 | 5/4/2023 10:59:33 AM | 5/4/2023 10:59:34 AM | IVR call: balance | Received call for balance for account 10434752 undefined | 7 | 2 | 32850 | 78 | ||||||||||||||||||||||||||||||||
| 1141737 | 46065 | 5/4/2023 10:51:34 AM | 5/4/2023 10:51:54 AM | IVR call: meter-reading | Received call for meter-reading for account 10415780 Meter reading: [3701667] Meter type: [water] | 10 | 2 | 13140 | 81 | ||||||||||||||||||||||||||||||||
| 1141732 | 46064 | 5/4/2023 10:45:09 AM | 5/4/2023 10:45:10 AM | IVR call:? | Received call for ? for account 10415780 | 13140 |