Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1142440 | 46130 | 5/5/2023 6:36:42 AM | 5/5/2023 6:36:43 AM | IVR call: balance | Received call for balance for account 10404899 undefined | 7 | 2 | 32212 | 78 | ||||||||||||||||||||||||||||||||
| 1142437 | 46129 | 5/5/2023 6:27:29 AM | 5/5/2023 6:27:29 AM | IVR call:? | Received call for ? for account 10034812 | 32862 | |||||||||||||||||||||||||||||||||||
| 1142423 | 46128 | 5/5/2023 6:20:27 AM | 5/5/2023 6:20:29 AM | IVR call: balance | Received call for balance for account 10430947 undefined | 7 | 2 | 11758 | 78 | ||||||||||||||||||||||||||||||||
| 1142420 | 46127 | 5/5/2023 6:18:57 AM | 5/5/2023 6:18:58 AM | IVR call: balance | Received call for balance for account 10430947 undefined | 7 | 2 | 11758 | 78 | ||||||||||||||||||||||||||||||||
| 1142418 | 46126 | 5/5/2023 6:17:12 AM | 5/5/2023 6:17:13 AM | IVR call: balance | Received call for balance for account 10025830 undefined | 7 | 2 | 7902 | 78 | ||||||||||||||||||||||||||||||||
| 1142412 | 46125 | 5/5/2023 6:13:57 AM | 5/5/2023 6:13:58 AM | IVR call: balance | Received call for balance for account 10009140 undefined | 7 | 2 | 18507 | 78 | ||||||||||||||||||||||||||||||||
| 1142386 | 46124 | 5/5/2023 5:56:33 AM | 5/5/2023 5:57:06 AM | IVR call: statement | Received call for statement for account 20023738 sent message: 41386 | 8 | 2 | 7764 | 79 | ||||||||||||||||||||||||||||||||
| 1142385 | 46123 | 5/5/2023 5:55:52 AM | 5/5/2023 5:55:53 AM | IVR call:? | Received call for ? for account 20023738 | 7764 | |||||||||||||||||||||||||||||||||||
| 1142384 | 46122 | 5/5/2023 5:54:44 AM | 5/5/2023 5:54:45 AM | IVR call:? | Received call for ? for account 20023738 | 7764 | |||||||||||||||||||||||||||||||||||
| 1142383 | 46121 | 5/5/2023 5:52:31 AM | 5/5/2023 5:52:32 AM | IVR call: balance | Received call for balance for account 10397130 undefined | 7 | 2 | 11446 | 78 | ||||||||||||||||||||||||||||||||
| 1142380 | 46120 | 5/5/2023 5:51:31 AM | 5/5/2023 5:51:32 AM | IVR call: balance | Received call for balance for account 10439121 undefined | 7 | 2 | 31785 | 78 | ||||||||||||||||||||||||||||||||
| 1142378 | 46119 | 5/5/2023 5:49:56 AM | 5/5/2023 5:49:57 AM | IVR call: balance | Received call for balance for account 10268750 undefined | 7 | 2 | 12010 | 78 | ||||||||||||||||||||||||||||||||
| 45621 | 5/5/2023 5:34:59 AM | 5/5/2023 5:35:02 AM | Overcharged water | Im overcharged for 3months from Jan to March 223 after the interim readings. We were a family of 3 until March when we had tenants. If you can check October to December statements as attached, there is mo way we can consume 98kl of water a month. I have also attached the reading in the 30th April and 4th of May, they usage is not close to 98kl a month but now we are 8 people. The current balance and the total on the statement are not the same, cirrent is supppsed to be R14,957.74 NOT R16,417.72. Where does R16,427.72 come from, that shows ypir system has a problem hence im overcharged for water for 3 months. Please rectify the overcharge and correct the current charge. | 23 | 3 | 32746 | 17 | 2 | 23 | 1 | 111 | 3347 | ||||||||||||||||||||||||||||
| 1142373 | 46118 | 5/5/2023 5:26:27 AM | 5/5/2023 5:26:28 AM | IVR call: balance | Received call for balance for account 10411917 undefined | 7 | 2 | 9922 | 78 | ||||||||||||||||||||||||||||||||
| 1142361 | 46117 | 5/5/2023 3:15:53 AM | 5/5/2023 3:15:54 AM | IVR call: balance | Received call for balance for account 10049160 undefined | 7 | 2 | 11345 | 78 | ||||||||||||||||||||||||||||||||
| 1142360 | 46116 | 5/5/2023 3:14:59 AM | 5/5/2023 3:15:00 AM | IVR call: balance | Received call for balance for account 10049160 undefined | 7 | 2 | 11345 | 78 | ||||||||||||||||||||||||||||||||
| 1142359 | 46115 | 5/5/2023 3:14:20 AM | 5/5/2023 3:14:21 AM | IVR call: balance | Received call for balance for account 10049180 undefined | 7 | 2 | 32861 | 78 | ||||||||||||||||||||||||||||||||
| 1142356 | 46114 | 5/5/2023 1:03:27 AM | 5/5/2023 1:03:28 AM | IVR call: balance | Received call for balance for account 10290901 undefined | 7 | 2 | 23329 | 78 | ||||||||||||||||||||||||||||||||
| 25822 | 5/4/2023 8:48:09 PM | 6/1/2023 11:26:13 AM | Wrong water meter and bill | My meter number is CVJK6379. I was charged for METER-NO CUJK6379 on my Bill. I might be paying someone else's water bill. Please assist to fix this. | 23 | 3 | 26735 | 17 | 2 | 23 | 1 | 112 | 2472 | ||||||||||||||||||||||||||||
| 1142352 | 46112 | 5/4/2023 7:20:46 PM | 5/4/2023 7:20:47 PM | IVR call: balance | Received call for balance for account 10268750 undefined | 7 | 2 | 12010 | 78 |