Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1142666 | 5/5/2023 8:01:43 AM | 5/5/2023 8:01:44 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1142658 | 46148 | 5/5/2023 7:59:57 AM | 5/5/2023 7:59:58 AM | IVR call: balance | Received call for balance for account 10092981 undefined | 7 | 2 | 29963 | 78 | ||||||||||||||||||||||||||||||||
| 1142654 | 46147 | 5/5/2023 7:58:43 AM | 5/5/2023 7:58:44 AM | IVR call: balance | Received call for balance for account 10298959 undefined | 7 | 2 | 27930 | 78 | ||||||||||||||||||||||||||||||||
| 1142649 | 46146 | 5/5/2023 7:58:01 AM | 5/5/2023 7:58:02 AM | IVR call: balance | Received call for balance for account 10298659 undefined | 7 | 2 | 32865 | 78 | ||||||||||||||||||||||||||||||||
| 1142647 | 46145 | 5/5/2023 7:57:04 AM | 5/5/2023 7:57:05 AM | IVR call: balance | Received call for balance for account 20125095 undefined | 7 | 2 | 27931 | 78 | ||||||||||||||||||||||||||||||||
| 1142635 | 46144 | 5/5/2023 7:49:33 AM | 5/5/2023 7:49:57 AM | IVR call: statement | Received call for statement for account 20030686 sent message: 41400 | 8 | 2 | 23997 | 79 | ||||||||||||||||||||||||||||||||
| 1142626 | 46143 | 5/5/2023 7:45:58 AM | 5/5/2023 7:46:13 AM | IVR call: statement | Received call for statement for account 10434658 sent message: 41399 | 8 | 2 | 24309 | 79 | ||||||||||||||||||||||||||||||||
| 1142612 | 46142 | 5/5/2023 7:42:54 AM | 5/5/2023 7:42:55 AM | IVR call: balance | Received call for balance for account 20125095 undefined | 7 | 2 | 27931 | 78 | ||||||||||||||||||||||||||||||||
| 1142590 | 46141 | 5/5/2023 7:33:21 AM | 5/5/2023 7:33:22 AM | IVR call: balance | Received call for balance for account 10005453 undefined | 7 | 2 | 4101 | 78 | ||||||||||||||||||||||||||||||||
| 1142588 | 46140 | 5/5/2023 7:33:04 AM | 5/5/2023 7:33:05 AM | IVR call: balance | Received call for balance for account 10434971 undefined | 7 | 2 | 20887 | 78 | ||||||||||||||||||||||||||||||||
| 1142586 | 46139 | 5/5/2023 7:33:02 AM | 5/5/2023 7:33:03 AM | IVR call: balance | Received call for balance for account 10434658 undefined | 7 | 2 | 24309 | 78 | ||||||||||||||||||||||||||||||||
| 1142578 | 46138 | 5/5/2023 7:28:38 AM | 5/5/2023 7:28:56 AM | IVR call: statement | Received call for statement for account 10405578 sent message: 41398 | 8 | 2 | 5155 | 79 | ||||||||||||||||||||||||||||||||
| 1142576 | 46137 | 5/5/2023 7:28:05 AM | 5/5/2023 7:28:06 AM | IVR call: balance | Received call for balance for account 10380241 undefined | 7 | 2 | 32864 | 78 | ||||||||||||||||||||||||||||||||
| 1142574 | 46136 | 5/5/2023 7:27:41 AM | 5/5/2023 7:27:42 AM | IVR call: balance | Received call for balance for account 10405578 undefined | 7 | 2 | 5155 | 78 | ||||||||||||||||||||||||||||||||
| 11948 | 5/5/2023 7:21:44 AM | 5/5/2023 7:21:46 AM | 10365420 | Interims being charged for 2 water meters. | 23 | 3 | 10873 | 17 | 2 | 23 | 1 | 112 | 305 | ||||||||||||||||||||||||||||
| 1142532 | 46135 | 5/5/2023 7:10:21 AM | 5/5/2023 7:10:37 AM | IVR call: statement | Received call for statement for account 10289885 sent message: 41395 | 8 | 2 | 14994 | 79 | ||||||||||||||||||||||||||||||||
| 1142529 | 46134 | 5/5/2023 7:09:31 AM | 5/5/2023 7:09:32 AM | IVR call: balance | Received call for balance for account 10289885 undefined | 7 | 2 | 14994 | 78 | ||||||||||||||||||||||||||||||||
| 1142528 | 46133 | 5/5/2023 7:08:43 AM | 5/5/2023 7:08:45 AM | IVR call: balance | Received call for balance for account 10289885 undefined | 7 | 2 | 14994 | 78 | ||||||||||||||||||||||||||||||||
| 1142454 | 46132 | 5/5/2023 6:39:47 AM | 5/5/2023 6:39:48 AM | IVR call: balance | Received call for balance for account 10418093 undefined | 7 | 2 | 32863 | 78 | ||||||||||||||||||||||||||||||||
| 1142446 | 46131 | 5/5/2023 6:37:45 AM | 5/5/2023 6:38:07 AM | IVR call: statement | Received call for statement for account 10435456 sent message: 41394 | 8 | 2 | 22031 | 79 |