Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1142789 | 46167 | 5/5/2023 9:26:45 AM | 5/5/2023 9:27:09 AM | IVR call: statement | Received call for statement for account 10253945 sent message: 41410 | 8 | 2 | 32873 | 79 | ||||||||||||||||||||||||||||||||
| 1142767 | 46166 | 5/5/2023 9:08:58 AM | 5/5/2023 9:08:59 AM | IVR call: balance | Received call for balance for account 20176639 undefined | 7 | 2 | 5443 | 78 | ||||||||||||||||||||||||||||||||
| 1142761 | 46165 | 5/5/2023 9:02:40 AM | 5/5/2023 9:02:58 AM | IVR call: statement | Received call for statement for account 10393662 sent message: 41409 | 8 | 2 | 32872 | 79 | ||||||||||||||||||||||||||||||||
| 46164 | 5/5/2023 8:59:08 AM | 5/5/2023 8:59:11 AM | Water query | High water bill from June 2022 to November 2022 and January 2023 to February 2023 | 5 | 2 | 32871 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1142749 | 46163 | 5/5/2023 8:55:58 AM | 5/5/2023 8:56:14 AM | IVR call: statement | Received call for statement for account 10278250 sent message: 41407 | 8 | 2 | 32869 | 79 | ||||||||||||||||||||||||||||||||
| 46162 | 5/5/2023 8:47:15 AM | 5/5/2023 8:47:41 AM | WATER | REPORTED A LEAK METER TO W/W REF NO.829882 | 6 | 3 | 32868 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | 201 | ||||||||||||||||||||||||||
| 1142734 | 46161 | 5/5/2023 8:43:45 AM | 5/5/2023 8:43:58 AM | IVR call: statement | Received call for statement for account 10014982 sent message: 41403 | 8 | 2 | 8803 | 79 | ||||||||||||||||||||||||||||||||
| 1142728 | 46160 | 5/5/2023 8:38:07 AM | 5/5/2023 8:38:08 AM | IVR call: balance | Received call for balance for account 10392245 undefined | 7 | 2 | 21470 | 78 | ||||||||||||||||||||||||||||||||
| 1142721 | 46159 | 5/5/2023 8:31:35 AM | 5/5/2023 8:31:36 AM | IVR call: balance | Received call for balance for account 10241474 undefined | 7 | 2 | 14929 | 78 | ||||||||||||||||||||||||||||||||
| 1142707 | 46158 | 5/5/2023 8:20:43 AM | 5/5/2023 8:20:44 AM | IVR call: balance | Received call for balance for account 10396817 undefined | 7 | 2 | 32867 | 78 | ||||||||||||||||||||||||||||||||
| 1142708 | 46157 | 5/5/2023 8:20:22 AM | 5/5/2023 8:20:23 AM | IVR call: balance | Received call for balance for account 10237295 undefined | 7 | 2 | 31717 | 78 | ||||||||||||||||||||||||||||||||
| 1142694 | 46156 | 5/5/2023 8:14:33 AM | 5/5/2023 8:14:34 AM | IVR call: balance | Received call for balance for account 10438372 undefined | 7 | 2 | 31598 | 78 | ||||||||||||||||||||||||||||||||
| 1142687 | 46155 | 5/5/2023 8:10:18 AM | 5/5/2023 8:10:19 AM | IVR call: balance | Received call for balance for account 10285565 undefined | 7 | 2 | 9895 | 78 | ||||||||||||||||||||||||||||||||
| 1142684 | 46154 | 5/5/2023 8:09:39 AM | 5/5/2023 8:09:40 AM | IVR call: balance | Received call for balance for account 10285565 undefined | 7 | 2 | 9895 | 78 | ||||||||||||||||||||||||||||||||
| 1142686 | 46153 | 5/5/2023 8:09:27 AM | 5/5/2023 8:09:28 AM | IVR call: balance | Received call for balance for account 10353130 undefined | 7 | 2 | 32866 | 78 | ||||||||||||||||||||||||||||||||
| 1142683 | 46152 | 5/5/2023 8:08:44 AM | 5/5/2023 8:08:45 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | ||||||||||||||||||||||||||||||||
| 1142682 | 46151 | 5/5/2023 8:07:46 AM | 5/5/2023 8:07:47 AM | IVR call: balance | Received call for balance for account 10173042 undefined | 7 | 2 | 6968 | 78 | ||||||||||||||||||||||||||||||||
| 46144 | 5/5/2023 8:04:24 AM | 5/5/2023 8:04:26 AM | Water query | High water bill in March 2023 | 5 | 2 | 23997 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 1142676 | 46150 | 5/5/2023 8:03:59 AM | 5/5/2023 8:04:00 AM | IVR call: balance | Received call for balance for account 10062981 undefined | 7 | 2 | 14436 | 78 | ||||||||||||||||||||||||||||||||
| 1142673 | 46149 | 5/5/2023 8:02:45 AM | 5/5/2023 8:02:47 AM | IVR call: balance | Received call for balance for account 10022847 undefined | 7 | 2 | 19452 | 78 |