Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1143216 46205 5/5/2023 2:24:47 PM 5/5/2023 2:24:48 PM IVR call: balance Received call for balance for account 10006652 undefined 7 2 21196 78
1143206 46204 5/5/2023 2:15:15 PM 5/5/2023 2:15:17 PM IVR call: balance Received call for balance for account 10216004 undefined 7 2 21200 78
1143202 46203 5/5/2023 2:13:39 PM 5/5/2023 2:13:40 PM IVR call: balance Received call for balance for account 10216004 undefined 7 2 21200 78
1143203 46202 5/5/2023 2:13:34 PM 5/5/2023 2:13:35 PM IVR call: balance Received call for balance for account 10355873 undefined 7 2 17566 78
1143197 46201 5/5/2023 2:09:48 PM 5/5/2023 2:09:49 PM IVR call: balance Received call for balance for account 10235508 undefined 7 2 27328 78
1143193 46200 5/5/2023 2:07:24 PM 5/5/2023 2:07:25 PM IVR call: balance Received call for balance for account 10022266 undefined 7 2 3535 78
1143164 46199 5/5/2023 1:45:19 PM 5/5/2023 1:45:20 PM IVR call: balance Received call for balance for account 10072602 undefined 7 2 23333 78
15794 5/5/2023 1:37:30 PM 5/5/2023 1:37:31 PM No Water Being charged Good day, This property was purchased and registration took place on 28 September 2021. There is no water being charged to this property and there is no water meter attached to the account. 23 3 15042 4 2 23 1 113 536
1143147 46198 5/5/2023 1:35:19 PM 5/5/2023 1:35:20 PM IVR call: balance Received call for balance for account 10177734 undefined 7 2 30638 78
1143146 46197 5/5/2023 1:34:45 PM 5/5/2023 1:34:46 PM IVR call: balance Received call for balance for account 10177732 undefined 7 2 32880 78
1143141 46196 5/5/2023 1:33:53 PM 5/5/2023 1:33:54 PM IVR call: balance Received call for balance for account 10011122 undefined 7 2 30632 78
1143139 46195 5/5/2023 1:30:41 PM 5/5/2023 1:30:41 PM IVR call:? Received call for ? for account 10272822 9707
1143134 46194 5/5/2023 1:28:58 PM 5/5/2023 1:28:59 PM IVR call: balance Received call for balance for account 10026117 undefined 7 2 21807 78
1143124 46193 5/5/2023 1:24:30 PM 5/5/2023 1:24:31 PM IVR call: balance Received call for balance for account 10360238 undefined 7 2 32560 78
1143093 46192 5/5/2023 12:56:59 PM 5/5/2023 12:57:18 PM IVR call: statement Received call for statement for account 10361838 sent message: 41433 8 2 32879 79
1143091 46191 5/5/2023 12:56:12 PM 5/5/2023 12:56:13 PM IVR call: balance Received call for balance for account 10263645 undefined 7 2 4085 78
1143070 46190 5/5/2023 12:46:56 PM 5/5/2023 12:46:57 PM IVR call: balance Received call for balance for account 10018510 undefined 7 2 32878 78
1143058 46189 5/5/2023 12:37:10 PM 5/5/2023 12:37:11 PM IVR call: balance Received call for balance for account 10278693 undefined 7 2 15101 78
1143035 46188 5/5/2023 12:23:51 PM 5/5/2023 12:23:53 PM IVR call: balance Received call for balance for account 20418479 undefined 7 2 22671 78
46185 5/5/2023 12:15:57 PM 5/5/2023 12:16:00 PM Property Sold still being charged for water Good day, Please note that this Sectional Title unit was sold and the transfer was registered on 8 April 2022, however the water meter has not been removed or transferred to the new owner and our credit is due to us. 23 3 30449 4 2 23 1 113 3365