Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1168203 48960 6/1/2023 6:46:28 AM 6/1/2023 6:46:43 AM IVR call: statement Received call for statement for account 10004076 sent message: 43291 8 2 7781 79
1168193 48959 6/1/2023 6:44:33 AM 6/1/2023 6:44:34 AM IVR call: balance Received call for balance for account 10004564 undefined 7 2 5043 78
1168190 48958 6/1/2023 6:43:34 AM 6/1/2023 6:43:35 AM IVR call: balance Received call for balance for account 10361571 undefined 7 2 10107 78
1168189 48957 6/1/2023 6:43:26 AM 6/1/2023 6:43:41 AM IVR call: statement Received call for statement for account 10004076 sent message: 43289 8 2 7781 79
48956 6/1/2023 6:41:09 AM 6/1/2023 6:41:11 AM WATER INCORRECT READINGS CORRECT ONE PROVIDED 637 TAKE ON THE 01/06/2023. 6 3 33557 114 17 2 23 1 111 201
1168185 48955 6/1/2023 6:38:16 AM 6/1/2023 6:38:17 AM IVR call: balance Received call for balance for account 10006667 undefined 7 2 7194 78
1168182 48954 6/1/2023 6:37:59 AM 6/1/2023 6:38:13 AM IVR call: statement Received call for statement for account 10369179 sent message: 43286 8 2 6315 79
1168153 48953 6/1/2023 6:33:21 AM 6/1/2023 6:33:22 AM IVR call: balance Received call for balance for account 10374046 undefined 7 2 33454 78
1168146 48952 6/1/2023 6:31:35 AM 6/1/2023 6:31:52 AM IVR call: statement Received call for statement for account 10418093 sent message: 43285 8 2 32863 79
1168144 48951 6/1/2023 6:31:01 AM 6/1/2023 6:31:02 AM IVR call: balance Received call for balance for account 10004076 undefined 7 2 7781 78
1168132 48950 6/1/2023 6:28:12 AM 6/1/2023 6:28:36 AM IVR call: statement Received call for statement for account 10444338 sent message: 43284 8 2 33556 79
1168129 48949 6/1/2023 6:27:04 AM 6/1/2023 6:27:05 AM IVR call: balance Received call for balance for account 10398524 undefined 7 2 4054 78
1168119 48948 6/1/2023 6:25:18 AM 6/1/2023 6:25:20 AM IVR call: balance Received call for balance for account 10398524 undefined 7 2 4054 78
1168102 48947 6/1/2023 6:20:55 AM 6/1/2023 6:20:56 AM IVR call: balance Received call for balance for account 10402495 undefined 7 2 4105 78
1168094 48946 6/1/2023 6:19:35 AM 6/1/2023 6:19:36 AM IVR call: balance Received call for balance for account 10402495 undefined 7 2 4105 78
1168092 48945 6/1/2023 6:19:02 AM 6/1/2023 6:19:16 AM IVR call: statement Received call for statement for account 10443726 sent message: 43283 8 2 32778 79
1168080 48944 6/1/2023 6:12:28 AM 6/1/2023 6:12:30 AM IVR call: balance Received call for balance for account 10277546 undefined 7 2 31117 78
1168079 48943 6/1/2023 6:12:15 AM 6/1/2023 6:12:29 AM IVR call: statement Received call for statement for account 10009066 sent message: 43282 8 2 7181 79
1168075 48942 6/1/2023 6:09:55 AM 6/1/2023 6:09:57 AM IVR call: balance Received call for balance for account 20174857 undefined 7 2 3937 78
37642 6/1/2023 6:05:50 AM 6/1/2023 6:05:53 AM Water Hi Please assist surely we can come to some sort of agreement on the outstandings even tho i feel i have paid you more than enough......interest is just been charged, getting handed over all the time, i have been pleeding with you guys to help, i cant loose my home due to your over charging, some of my queries have been cosed, why is this....can someone communicate with me and give reasons.....i am pleading for assistance 23 3 30382 15 2 23 1 50 2994