Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1144256 | 46268 | 5/8/2023 3:41:08 AM | 5/8/2023 3:41:09 AM | IVR call: balance | Received call for balance for account 10360196 undefined | 7 | 2 | 3067 | 78 | ||||||||||||||||||||||||||||||||
| 1144255 | 46267 | 5/8/2023 3:35:45 AM | 5/8/2023 3:36:05 AM | IVR call: statement | Received call for statement for account 10442147 sent message: 41454 | 8 | 2 | 32828 | 79 | ||||||||||||||||||||||||||||||||
| 1144254 | 46266 | 5/8/2023 3:28:38 AM | 5/8/2023 3:28:39 AM | IVR call: balance | Received call for balance for account 10442147 undefined | 7 | 2 | 32828 | 78 | ||||||||||||||||||||||||||||||||
| 1144224 | 46264 | 5/7/2023 5:26:54 PM | 5/7/2023 5:26:55 PM | IVR call: balance | Received call for balance for account 10034161 undefined | 7 | 2 | 4575 | 78 | ||||||||||||||||||||||||||||||||
| 1144223 | 46263 | 5/7/2023 5:26:09 PM | 5/7/2023 5:26:10 PM | IVR call: balance | Received call for balance for account 10034162 undefined | 7 | 2 | 4574 | 78 | ||||||||||||||||||||||||||||||||
| 1144140 | 46262 | 5/7/2023 1:50:08 PM | 5/7/2023 1:50:09 PM | IVR call: balance | Received call for balance for account 10440128 undefined | 7 | 2 | 32395 | 78 | ||||||||||||||||||||||||||||||||
| 1144139 | 46261 | 5/7/2023 1:49:13 PM | 5/7/2023 1:49:28 PM | IVR call: meter-reading | Received call for meter-reading for account 10440128 Meter reading: [4740] Meter type: [water] | 10 | 2 | 32395 | 81 | ||||||||||||||||||||||||||||||||
| 1144138 | 46260 | 5/7/2023 1:46:52 PM | 5/7/2023 1:47:08 PM | IVR call: statement | Received call for statement for account 10440128 sent message: 41453 | 8 | 2 | 32395 | 79 | ||||||||||||||||||||||||||||||||
| 1144137 | 46259 | 5/7/2023 1:45:59 PM | 5/7/2023 1:46:00 PM | IVR call: balance | Received call for balance for account 10440128 undefined | 7 | 2 | 32395 | 78 | ||||||||||||||||||||||||||||||||
| 1144136 | 46258 | 5/7/2023 1:44:54 PM | 5/7/2023 1:44:55 PM | IVR call: balance | Received call for balance for account 10440126 undefined | 7 | 2 | 32893 | 78 | ||||||||||||||||||||||||||||||||
| 1144135 | 46257 | 5/7/2023 1:44:08 PM | 5/7/2023 1:44:09 PM | IVR call: balance | Received call for balance for account 10440126 undefined | 7 | 2 | 32893 | 78 | ||||||||||||||||||||||||||||||||
| 1144134 | 46256 | 5/7/2023 1:43:10 PM | 5/7/2023 1:43:27 PM | IVR call: meter-reading | Received call for meter-reading for account 10440128 Meter reading: [4740] Meter type: [water] | 10 | 2 | 32395 | 81 | ||||||||||||||||||||||||||||||||
| 1144133 | 46255 | 5/7/2023 1:34:09 PM | 5/7/2023 1:34:10 PM | IVR call: balance | Received call for balance for account 10342525 undefined | 7 | 2 | 10591 | 78 | ||||||||||||||||||||||||||||||||
| 1144108 | 46254 | 5/7/2023 12:57:41 PM | 5/7/2023 12:57:42 PM | IVR call: balance | Received call for balance for account 10440645 undefined | 7 | 2 | 29848 | 78 | ||||||||||||||||||||||||||||||||
| 1144068 | 46253 | 5/7/2023 11:50:55 AM | 5/7/2023 11:50:56 AM | IVR call: balance | Received call for balance for account 10206813 undefined | 7 | 2 | 10287 | 78 | ||||||||||||||||||||||||||||||||
| 1144047 | 46252 | 5/7/2023 10:12:00 AM | 5/7/2023 10:12:14 AM | IVR call: statement | Received call for statement for account 10386230 sent message: 41452 | 8 | 2 | 7332 | 79 | ||||||||||||||||||||||||||||||||
| 1144044 | 46251 | 5/7/2023 10:07:14 AM | 5/7/2023 10:07:15 AM | IVR call: balance | Received call for balance for account 10386230 undefined | 7 | 2 | 7332 | 78 | ||||||||||||||||||||||||||||||||
| 1144038 | 46250 | 5/7/2023 9:53:35 AM | 5/7/2023 9:53:56 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 41451 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1144037 | 46249 | 5/7/2023 9:51:54 AM | 5/7/2023 9:52:18 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 41450 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1144027 | 46248 | 5/7/2023 8:52:27 AM | 5/7/2023 8:52:28 AM | IVR call: balance | Received call for balance for account 10013539 undefined | 7 | 2 | 32889 | 78 |