Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1144425 | 46288 | 5/8/2023 7:09:43 AM | 5/8/2023 7:10:11 AM | IVR call: statement | Received call for statement for account 10292580 sent message: 41461 | 8 | 2 | 32899 | 79 | ||||||||||||||||||||||||||||||||
| 1144424 | 46287 | 5/8/2023 7:08:59 AM | 5/8/2023 7:09:00 AM | IVR call: balance | Received call for balance for account 10276669 undefined | 7 | 2 | 9244 | 78 | ||||||||||||||||||||||||||||||||
| 1144403 | 46286 | 5/8/2023 6:56:51 AM | 5/8/2023 6:56:52 AM | IVR call: balance | Received call for balance for account 10153628 undefined | 7 | 2 | 32898 | 78 | ||||||||||||||||||||||||||||||||
| 1144402 | 46285 | 5/8/2023 6:56:13 AM | 5/8/2023 6:56:14 AM | IVR call: balance | Received call for balance for account 10153628 undefined | 7 | 2 | 32898 | 78 | ||||||||||||||||||||||||||||||||
| 46284 | 5/8/2023 6:51:05 AM | 5/8/2023 6:51:08 AM | vacant plot,water charge reflecting | vacant plot,water charge reflecting | 6 | 3 | 32897 | 21 | 17 | 2 | 23 | 1 | 112 | 21 | |||||||||||||||||||||||||||
| 1144384 | 46283 | 5/8/2023 6:48:22 AM | 5/8/2023 6:48:55 AM | IVR call: statement | Received call for statement for account 10252536 sent message: 41457 | 8 | 2 | 6238 | 79 | ||||||||||||||||||||||||||||||||
| 46282 | 5/8/2023 6:32:56 AM | 5/8/2023 6:32:59 AM | incorrect billing on water for March & April 2023 | Incorrect billing on water for March & April 2023 | 6 | 3 | 32896 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1144354 | 46281 | 5/8/2023 6:30:35 AM | 5/8/2023 6:30:36 AM | IVR call:? | Received call for ? for account 10283447 | 32895 | |||||||||||||||||||||||||||||||||||
| 1144341 | 46280 | 5/8/2023 6:25:34 AM | 5/8/2023 6:25:35 AM | IVR call: balance | Received call for balance for account 10017946 undefined | 7 | 2 | 4814 | 78 | ||||||||||||||||||||||||||||||||
| 1144337 | 46279 | 5/8/2023 6:24:49 AM | 5/8/2023 6:25:46 AM | IVR call: meter-reading | Received call for meter-reading for account 10099635 Meter reading: [495358] Meter type: [water] | 10 | 2 | 26262 | 81 | ||||||||||||||||||||||||||||||||
| 1144332 | 46278 | 5/8/2023 6:22:49 AM | 5/8/2023 6:22:50 AM | IVR call: balance | Received call for balance for account 10197365 undefined | 7 | 2 | 13532 | 78 | ||||||||||||||||||||||||||||||||
| 1144330 | 46277 | 5/8/2023 6:22:02 AM | 5/8/2023 6:22:03 AM | IVR call: balance | Received call for balance for account 10070029 undefined | 7 | 2 | 13530 | 78 | ||||||||||||||||||||||||||||||||
| 1144329 | 46276 | 5/8/2023 6:20:54 AM | 5/8/2023 6:20:55 AM | IVR call: balance | Received call for balance for account 10295760 undefined | 7 | 2 | 13531 | 78 | ||||||||||||||||||||||||||||||||
| 1144319 | 46275 | 5/8/2023 6:14:45 AM | 5/8/2023 6:14:46 AM | IVR call: balance | Received call for balance for account 10057198 undefined | 7 | 2 | 4315 | 78 | ||||||||||||||||||||||||||||||||
| 1144314 | 46274 | 5/8/2023 6:10:20 AM | 5/8/2023 6:10:21 AM | IVR call: balance | Received call for balance for account 10057198 undefined | 7 | 2 | 4315 | 78 | ||||||||||||||||||||||||||||||||
| 1144303 | 46273 | 5/8/2023 6:05:12 AM | 5/8/2023 6:05:13 AM | IVR call:? | Received call for ? for account 10353878 | 9202 | |||||||||||||||||||||||||||||||||||
| 1144299 | 46272 | 5/8/2023 6:03:54 AM | 5/8/2023 6:03:56 AM | IVR call: balance | Received call for balance for account 10353878 undefined | 7 | 2 | 9202 | 78 | ||||||||||||||||||||||||||||||||
| 1144278 | 46271 | 5/8/2023 5:12:49 AM | 5/8/2023 5:12:51 AM | IVR call: balance | Received call for balance for account 10346527 undefined | 7 | 2 | 13042 | 78 | ||||||||||||||||||||||||||||||||
| 1144277 | 46270 | 5/8/2023 5:12:03 AM | 5/8/2023 5:12:04 AM | IVR call: balance | Received call for balance for account 10346527 undefined | 7 | 2 | 13042 | 78 | ||||||||||||||||||||||||||||||||
| 1144258 | 46269 | 5/8/2023 4:25:14 AM | 5/8/2023 4:25:15 AM | IVR call: balance | Received call for balance for account 10040566 undefined | 7 | 2 | 5964 | 78 |