Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1144629 | 46307 | 5/8/2023 8:21:38 AM | 5/8/2023 8:21:39 AM | IVR call: balance | Received call for balance for account 20073841 undefined | 7 | 2 | 9626 | 78 | ||||||||||||||||||||||||||||||||
| 1144625 | 46306 | 5/8/2023 8:20:24 AM | 5/8/2023 8:20:25 AM | IVR call: balance | Received call for balance for account 10352081 undefined | 7 | 2 | 32224 | 78 | ||||||||||||||||||||||||||||||||
| 1144607 | 46305 | 5/8/2023 8:13:45 AM | 5/8/2023 8:13:46 AM | IVR call: balance | Received call for balance for account 10198545 undefined | 7 | 2 | 4193 | 78 | ||||||||||||||||||||||||||||||||
| 46304 | 5/8/2023 8:13:21 AM | 5/8/2023 8:13:24 AM | no water readings for March &April 2023 | No water readings for March & April 2023 | 6 | 3 | 32907 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 19265 | 5/8/2023 8:03:48 AM | 5/8/2023 8:03:51 AM | Water Leak at the Meter | This is not an account query but rather a water leak report, as I have tried to phone numerous times and nobody answers even though I am "1" in the queue? This leak is getting progressively worse ....the meter is always full of water and is now flowing from outside the wall into my premises. | 23 | 3 | 18840 | 17 | 2 | 23 | 1 | 96 | 1346 | ||||||||||||||||||||||||||||
| 1144564 | 46303 | 5/8/2023 7:48:12 AM | 5/8/2023 7:48:13 AM | IVR call: balance | Received call for balance for account 10249125 undefined | 7 | 2 | 8626 | 78 | ||||||||||||||||||||||||||||||||
| 1144554 | 46302 | 5/8/2023 7:47:10 AM | 5/8/2023 7:47:11 AM | IVR call: balance | Received call for balance for account 10249125 undefined | 7 | 2 | 8626 | 78 | ||||||||||||||||||||||||||||||||
| 1144555 | 46301 | 5/8/2023 7:46:45 AM | 5/8/2023 7:46:46 AM | IVR call: balance | Received call for balance for account 10408291 undefined | 7 | 2 | 32904 | 78 | ||||||||||||||||||||||||||||||||
| 1144546 | 46300 | 5/8/2023 7:40:12 AM | 5/8/2023 7:40:27 AM | IVR call: statement | Received call for statement for account 10388633 sent message: 41470 | 8 | 2 | 32903 | 79 | ||||||||||||||||||||||||||||||||
| 1144544 | 46299 | 5/8/2023 7:39:01 AM | 5/8/2023 7:39:17 AM | IVR call: statement | Received call for statement for account 10239440 sent message: 41469 | 8 | 2 | 31303 | 79 | ||||||||||||||||||||||||||||||||
| 1144536 | 46298 | 5/8/2023 7:37:15 AM | 5/8/2023 7:37:31 AM | IVR call: statement | Received call for statement for account 10241640 sent message: 41468 | 8 | 2 | 31302 | 79 | ||||||||||||||||||||||||||||||||
| 1144531 | 46297 | 5/8/2023 7:36:22 AM | 5/8/2023 7:36:23 AM | IVR call:? | Received call for ? for account 10357824 | 3884 | |||||||||||||||||||||||||||||||||||
| 1144506 | 46296 | 5/8/2023 7:31:00 AM | 5/8/2023 7:31:16 AM | IVR call: statement | Received call for statement for account 10275335 sent message: 41467 | 8 | 2 | 32902 | 79 | ||||||||||||||||||||||||||||||||
| 1144505 | 46295 | 5/8/2023 7:29:59 AM | 5/8/2023 7:30:50 AM | IVR call: statement | Received call for statement for account 10348922 sent message: 41466 | 8 | 2 | 9822 | 79 | ||||||||||||||||||||||||||||||||
| 1144502 | 46294 | 5/8/2023 7:28:37 AM | 5/8/2023 7:28:38 AM | IVR call: balance | Received call for balance for account 10431025 undefined | 7 | 2 | 5741 | 78 | ||||||||||||||||||||||||||||||||
| 1144498 | 46293 | 5/8/2023 7:27:16 AM | 5/8/2023 7:27:17 AM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 1144490 | 46292 | 5/8/2023 7:23:44 AM | 5/8/2023 7:23:56 AM | IVR call: statement | Received call for statement for account 10426074 sent message: 41464 | 8 | 2 | 25287 | 79 | ||||||||||||||||||||||||||||||||
| 1144475 | 46291 | 5/8/2023 7:21:09 AM | 5/8/2023 7:21:29 AM | IVR call: statement | Received call for statement for account 10360788 sent message: 41463 | 8 | 2 | 32901 | 79 | ||||||||||||||||||||||||||||||||
| 1144467 | 46290 | 5/8/2023 7:20:00 AM | 5/8/2023 7:20:02 AM | IVR call: balance | Received call for balance for account 10360788 undefined | 7 | 2 | 32901 | 78 | ||||||||||||||||||||||||||||||||
| 1144426 | 46289 | 5/8/2023 7:09:48 AM | 5/8/2023 7:10:05 AM | IVR call: statement | Received call for statement for account 10426047 sent message: 41460 | 8 | 2 | 32900 | 79 |