Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1144927 | 46349 | 5/8/2023 10:33:06 AM | 5/8/2023 10:33:45 AM | IVR call: statement | Received call for statement for account 10435951 sent message: 41499 | 8 | 2 | 16057 | 79 | ||||||||||||||||||||||||||||||||
| 1144928 | 46348 | 5/8/2023 10:33:03 AM | 5/8/2023 10:33:05 AM | IVR call: balance | Received call for balance for account 10026117 undefined | 7 | 2 | 21807 | 78 | ||||||||||||||||||||||||||||||||
| 1144913 | 46347 | 5/8/2023 10:27:40 AM | 5/8/2023 10:27:41 AM | IVR call: balance | Received call for balance for account 10237379 undefined | 7 | 2 | 4811 | 78 | ||||||||||||||||||||||||||||||||
| 46346 | 5/8/2023 10:27:32 AM | 5/8/2023 12:10:22 PM | Leak Credit 202010-202102 | Plumbers letter received<div><br></div><br/><b>Journal Number</b>: [499 573]<br/><b>Journal Amount</b>: [81955.14] | 27 | 3 | 32924 | 5 | 17 | 4 | 23 | 1 | 96 | 5/8/2023 12:10:01 PM | 2 | 5 | 2 | ||||||||||||||||||||||||
| 46345 | 5/8/2023 10:22:55 AM | 5/8/2023 10:22:58 AM | water query | high consumption 26/05/2022 reading 613 consumption 106 | 30 | 3 | 32922 | 84 | 4 | 1 | 101 | 192 | |||||||||||||||||||||||||||||
| 1144894 | 46344 | 5/8/2023 10:17:57 AM | 5/8/2023 10:17:58 AM | IVR call: balance | Received call for balance for account 10328854 undefined | 7 | 2 | 32921 | 78 | ||||||||||||||||||||||||||||||||
| 1144891 | 46343 | 5/8/2023 10:14:28 AM | 5/8/2023 10:14:29 AM | IVR call: balance | Received call for balance for account 20077606 undefined | 7 | 2 | 32920 | 78 | ||||||||||||||||||||||||||||||||
| 1144888 | 46342 | 5/8/2023 10:12:08 AM | 5/8/2023 10:12:09 AM | IVR call: balance | Received call for balance for account 10414034 undefined | 7 | 2 | 15435 | 78 | ||||||||||||||||||||||||||||||||
| 1144836 | 46340 | 5/8/2023 9:49:35 AM | 5/8/2023 9:49:53 AM | IVR call: statement | Received call for statement for account 10441639 sent message: 41494 | 8 | 2 | 32917 | 79 | ||||||||||||||||||||||||||||||||
| 1144832 | 46339 | 5/8/2023 9:46:26 AM | 5/8/2023 9:46:51 AM | IVR call: statement | Received call for statement for account 10358912 sent message: 41493 | 8 | 2 | 32916 | 79 | ||||||||||||||||||||||||||||||||
| 1144825 | 46337 | 5/8/2023 9:43:01 AM | 5/8/2023 9:43:02 AM | IVR call: balance | Received call for balance for account 20016032 undefined | 7 | 2 | 5435 | 78 | ||||||||||||||||||||||||||||||||
| 1144816 | 46336 | 5/8/2023 9:40:18 AM | 5/8/2023 9:40:33 AM | IVR call: statement | Received call for statement for account 10278228 sent message: 41492 | 8 | 2 | 30369 | 79 | ||||||||||||||||||||||||||||||||
| 1144815 | 46335 | 5/8/2023 9:39:21 AM | 5/8/2023 9:39:22 AM | IVR call: balance | Received call for balance for account 10199959 undefined | 7 | 2 | 10522 | 78 | ||||||||||||||||||||||||||||||||
| 1144810 | 46334 | 5/8/2023 9:33:00 AM | 5/8/2023 9:33:01 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 | ||||||||||||||||||||||||||||||||
| 1144809 | 46333 | 5/8/2023 9:32:10 AM | 5/8/2023 9:32:11 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 | ||||||||||||||||||||||||||||||||
| 1144808 | 46332 | 5/8/2023 9:31:15 AM | 5/8/2023 9:31:16 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 | ||||||||||||||||||||||||||||||||
| 1144800 | 46331 | 5/8/2023 9:24:26 AM | 5/8/2023 9:24:27 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 | ||||||||||||||||||||||||||||||||
| 1144795 | 46330 | 5/8/2023 9:23:40 AM | 5/8/2023 9:23:41 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 | ||||||||||||||||||||||||||||||||
| 1144791 | 46329 | 5/8/2023 9:22:54 AM | 5/8/2023 9:22:55 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 | ||||||||||||||||||||||||||||||||
| 1144787 | 46328 | 5/8/2023 9:22:01 AM | 5/8/2023 9:22:03 AM | IVR call: balance | Received call for balance for account 10353577 undefined | 7 | 2 | 12988 | 78 |