Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1145367 46389 5/8/2023 2:32:28 PM 5/8/2023 2:32:29 PM IVR call: balance Received call for balance for account 10397130 undefined 7 2 11446 78
1145364 46388 5/8/2023 2:31:28 PM 5/8/2023 2:31:29 PM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78
1145360 46387 5/8/2023 2:29:16 PM 5/8/2023 2:29:35 PM IVR call: statement Received call for statement for account 10411732 sent message: 41522 8 2 16220 79
1145339 46386 5/8/2023 2:15:00 PM 5/8/2023 2:15:01 PM IVR call: balance Received call for balance for account 10278693 undefined 7 2 15101 78
1145332 46385 5/8/2023 2:11:33 PM 5/8/2023 2:11:35 PM IVR call: balance Received call for balance for account 10398516 undefined 7 2 32935 78
1145326 46384 5/8/2023 2:08:48 PM 5/8/2023 2:08:49 PM IVR call: balance Received call for balance for account 10412128 undefined 7 2 24847 78
1145322 46383 5/8/2023 2:02:56 PM 5/8/2023 2:02:57 PM IVR call: balance Received call for balance for account 10037969 undefined 7 2 30685 78
1145315 46382 5/8/2023 2:00:07 PM 5/8/2023 2:00:08 PM IVR call: balance Received call for balance for account 20124623 undefined 7 2 16685 78
1145300 46381 5/8/2023 1:49:44 PM 5/8/2023 1:50:00 PM IVR call: statement Received call for statement for account 10363564 sent message: 41521 8 2 15873 79
1145299 46380 5/8/2023 1:48:30 PM 5/8/2023 1:48:31 PM IVR call: balance Received call for balance for account 10294164 undefined 7 2 9194 78
1145293 46379 5/8/2023 1:45:33 PM 5/8/2023 1:45:34 PM IVR call: balance Received call for balance for account 10029464 undefined 7 2 32934 78
1145291 46378 5/8/2023 1:43:48 PM 5/8/2023 1:43:48 PM IVR call: balance Received call for balance for account 10021818 undefined 7 2 2456 78
1145290 46377 5/8/2023 1:42:55 PM 5/8/2023 1:43:13 PM IVR call: statement Received call for statement for account 10407961 sent message: 41519 8 2 16029 79
1145289 46376 5/8/2023 1:42:11 PM 5/8/2023 1:42:11 PM IVR call:? Received call for ? for account 10407961 16029
1145264 46375 5/8/2023 1:28:46 PM 5/8/2023 1:29:05 PM IVR call: statement Received call for statement for account 10440994 sent message: 41518 8 2 32914 79
1145263 46374 5/8/2023 1:28:32 PM 5/8/2023 1:28:33 PM IVR call: balance Received call for balance for account 10177734 undefined 7 2 30638 78
1145261 46373 5/8/2023 1:27:35 PM 5/8/2023 1:27:36 PM IVR call: balance Received call for balance for account 10011122 undefined 7 2 30632 78
1145246 46372 5/8/2023 1:16:24 PM 5/8/2023 1:16:43 PM IVR call: statement Received call for statement for account 10440994 sent message: 41513 8 2 32914 79
46371 5/8/2023 1:03:09 PM 5/8/2023 1:03:12 PM not receiving my bill i do not receive my monthly municipal bill. the account is for erf 0500 gonubie 17 franklin crescent gonubie 23 3 32933 4 2 23 1 113 3370
1145176 46370 5/8/2023 12:42:31 PM 5/8/2023 12:42:33 PM IVR call: balance Received call for balance for account 10319485 undefined 7 2 27102 78