Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46408 | 5/9/2023 6:53:11 AM | 5/9/2023 6:54:34 AM | LEAK REPAIRS | LEAK REPAIRED 20th DECEMBER 2022<div>THERE'S A PLUMBERS LETTER</div><br><b>Journal Number</b>: [undefined] | 24 | 3 | 17572 | 239 | 17 | 2 | 23 | 1 | 96 | 3290 | 3290 | ||||||||||||||||||||||||||
| 1145818 | 46407 | 5/9/2023 6:45:24 AM | 5/9/2023 6:45:41 AM | IVR call: statement | Received call for statement for account 10368511 sent message: 41527 | 8 | 2 | 8367 | 79 | ||||||||||||||||||||||||||||||||
| 1145773 | 46406 | 5/9/2023 6:32:17 AM | 5/9/2023 6:36:13 AM | IVR call: statement | Received call for statement for account 10429534 sent message: 41526 | 8 | 2 | 7468 | 79 | ||||||||||||||||||||||||||||||||
| 46403 | 5/9/2023 6:30:16 AM | 5/9/2023 6:30:19 AM | no water readings,incorrect ave billing on water | no water readings,incorrect ave on billing of water. | 6 | 3 | 32937 | 21 | 17 | 2 | 23 | 1 | 111 | 21 | |||||||||||||||||||||||||||
| 1145747 | 46405 | 5/9/2023 6:28:47 AM | 5/9/2023 6:28:47 AM | IVR call:? | Received call for ? for account 10429534 | 7468 | |||||||||||||||||||||||||||||||||||
| 1145762 | 46404 | 5/9/2023 6:28:45 AM | 5/9/2023 6:28:46 AM | IVR call: balance | Received call for balance for account 10044467 undefined | 7 | 2 | 32938 | 78 | ||||||||||||||||||||||||||||||||
| 1145684 | 46402 | 5/9/2023 6:12:28 AM | 5/9/2023 6:12:29 AM | IVR call:? | Received call for ? for account 20329035 | 32936 | |||||||||||||||||||||||||||||||||||
| 1145641 | 46401 | 5/9/2023 5:59:31 AM | 5/9/2023 5:59:32 AM | IVR call: balance | Received call for balance for account 10282582 undefined | 7 | 2 | 22373 | 78 | ||||||||||||||||||||||||||||||||
| 1145638 | 46400 | 5/9/2023 5:57:17 AM | 5/9/2023 5:57:33 AM | IVR call: statement | Received call for statement for account 10282582 sent message: 41523 | 8 | 2 | 22373 | 79 | ||||||||||||||||||||||||||||||||
| 1145622 | 46399 | 5/9/2023 5:33:34 AM | 5/9/2023 5:33:36 AM | IVR call: balance | Received call for balance for account 10111516 undefined | 7 | 2 | 9872 | 78 | ||||||||||||||||||||||||||||||||
| 1145595 | 46398 | 5/9/2023 12:11:40 AM | 5/9/2023 12:11:41 AM | IVR call: balance | Received call for balance for account 10398048 undefined | 7 | 2 | 12793 | 78 | ||||||||||||||||||||||||||||||||
| 1145594 | 46397 | 5/9/2023 12:10:42 AM | 5/9/2023 12:10:43 AM | IVR call: balance | Received call for balance for account 10114939 undefined | 7 | 2 | 22251 | 78 | ||||||||||||||||||||||||||||||||
| 1145593 | 46396 | 5/8/2023 8:33:54 PM | 5/8/2023 8:33:55 PM | IVR call: balance | Received call for balance for account 10427319 undefined | 7 | 2 | 14138 | 78 | ||||||||||||||||||||||||||||||||
| 1145546 | 46395 | 5/8/2023 5:04:03 PM | 5/8/2023 5:04:04 PM | IVR call: balance | Received call for balance for account 10007548 undefined | 7 | 2 | 7442 | 78 | ||||||||||||||||||||||||||||||||
| 1145499 | 46394 | 5/8/2023 4:20:45 PM | 5/8/2023 4:20:46 PM | IVR call: balance | Received call for balance for account 10160416 undefined | 7 | 2 | 3933 | 78 | ||||||||||||||||||||||||||||||||
| 1145495 | 46393 | 5/8/2023 4:14:08 PM | 5/8/2023 4:14:09 PM | IVR call: balance | Received call for balance for account 10012096 undefined | 7 | 2 | 935 | 78 | ||||||||||||||||||||||||||||||||
| 1145411 | 46392 | 5/8/2023 3:28:33 PM | 5/8/2023 3:28:35 PM | IVR call: balance | Received call for balance for account 10394918 undefined | 7 | 2 | 15993 | 78 | ||||||||||||||||||||||||||||||||
| 1145409 | 5/8/2023 3:27:42 PM | 5/8/2023 3:27:42 PM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1145404 | 46391 | 5/8/2023 3:26:40 PM | 5/8/2023 3:26:41 PM | IVR call: balance | Received call for balance for account 10281723 undefined | 7 | 2 | 5601 | 78 | ||||||||||||||||||||||||||||||||
| 1145388 | 46390 | 5/8/2023 2:48:28 PM | 5/8/2023 2:48:29 PM | IVR call: balance | Received call for balance for account 10012074 undefined | 7 | 2 | 31353 | 78 |