Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1146251 | 46447 | 5/9/2023 10:32:26 AM | 5/9/2023 10:32:42 AM | IVR call: statement | Received call for statement for account 10178493 sent message: 41555 | 8 | 2 | 13538 | 79 | ||||||||||||||||||||||||||||||||
| 1146250 | 46446 | 5/9/2023 10:31:55 AM | 5/9/2023 10:32:06 AM | IVR call: statement | Received call for statement for account 10012348 sent message: 41554 | 8 | 2 | 13541 | 79 | ||||||||||||||||||||||||||||||||
| 1146247 | 46445 | 5/9/2023 10:31:27 AM | 5/9/2023 10:31:37 AM | IVR call: statement | Received call for statement for account 10012305 sent message: 41553 | 8 | 2 | 13857 | 79 | ||||||||||||||||||||||||||||||||
| 1146246 | 46444 | 5/9/2023 10:30:55 AM | 5/9/2023 10:31:06 AM | IVR call: statement | Received call for statement for account 10144126 sent message: 41552 | 8 | 2 | 13542 | 79 | ||||||||||||||||||||||||||||||||
| 1146245 | 46443 | 5/9/2023 10:30:21 AM | 5/9/2023 10:30:34 AM | IVR call: statement | Received call for statement for account 10012296 sent message: 41551 | 8 | 2 | 13543 | 79 | ||||||||||||||||||||||||||||||||
| 1146216 | 46442 | 5/9/2023 10:06:57 AM | 5/9/2023 10:07:14 AM | IVR call: statement | Received call for statement for account 10438370 sent message: 41550 | 8 | 2 | 22214 | 79 | ||||||||||||||||||||||||||||||||
| 1146195 | 46441 | 5/9/2023 9:51:15 AM | 5/9/2023 9:51:16 AM | IVR call: balance | Received call for balance for account 10429309 undefined | 7 | 2 | 19545 | 78 | ||||||||||||||||||||||||||||||||
| 1146190 | 46440 | 5/9/2023 9:47:59 AM | 5/9/2023 9:48:00 AM | IVR call: balance | Received call for balance for account 10410003 undefined | 7 | 2 | 4119 | 78 | ||||||||||||||||||||||||||||||||
| 1146180 | 46439 | 5/9/2023 9:47:08 AM | 5/9/2023 9:47:10 AM | IVR call: balance | Received call for balance for account 10405340 undefined | 7 | 2 | 32947 | 78 | ||||||||||||||||||||||||||||||||
| 1146166 | 46438 | 5/9/2023 9:41:26 AM | 5/9/2023 9:41:46 AM | IVR call: statement | Received call for statement for account 10218850 sent message: 41549 | 8 | 2 | 27487 | 79 | ||||||||||||||||||||||||||||||||
| 1146158 | 46437 | 5/9/2023 9:39:38 AM | 5/9/2023 9:39:40 AM | IVR call: balance | Received call for balance for account 10218850 undefined | 7 | 2 | 27487 | 78 | ||||||||||||||||||||||||||||||||
| 45621 | 5/9/2023 9:39:08 AM | 5/9/2023 9:39:12 AM | Water usage overcharged | After receiving March statement and saw that we are overcharged on water consumption my partner checked if there are any leakages anywhere, found one and called someone to assist with fixing the leak. I have attached affidavit regarding the leakage. The other query is regard to the amount circled in red on the BCM statement, they are not the same. Please rectify the mistake. | 23 | 3 | 32746 | 17 | 2 | 23 | 1 | 96 | 3347 | ||||||||||||||||||||||||||||
| 1146146 | 46436 | 5/9/2023 9:32:56 AM | 5/9/2023 9:33:11 AM | IVR call: statement | Received call for statement for account 10402813 sent message: 41545 | 8 | 2 | 8676 | 79 | ||||||||||||||||||||||||||||||||
| 1146145 | 46435 | 5/9/2023 9:31:07 AM | 5/9/2023 9:31:21 AM | IVR call: meter-reading | Received call for meter-reading for account 10342365 Meter reading: [490] Meter type: [water] | 10 | 2 | 7784 | 81 | ||||||||||||||||||||||||||||||||
| 1146114 | 46434 | 5/9/2023 9:07:46 AM | 5/9/2023 9:08:00 AM | IVR call: meter-reading | Received call for meter-reading for account 10331515 Meter reading: [132] Meter type: [water] | 10 | 2 | 17354 | 81 | ||||||||||||||||||||||||||||||||
| 1146109 | 46433 | 5/9/2023 9:03:15 AM | 5/9/2023 9:03:16 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1146067 | 46432 | 5/9/2023 8:47:53 AM | 5/9/2023 8:48:16 AM | IVR call: statement | Received call for statement for account 10253337 sent message: 41542 | 8 | 2 | 2901 | 79 | ||||||||||||||||||||||||||||||||
| 1146065 | 46431 | 5/9/2023 8:47:39 AM | 5/9/2023 8:47:40 AM | IVR call: balance | Received call for balance for account 10439022 undefined | 7 | 2 | 32948 | 78 | ||||||||||||||||||||||||||||||||
| 1146058 | 46430 | 5/9/2023 8:38:42 AM | 5/9/2023 8:38:43 AM | IVR call: balance | Received call for balance for account 10074167 undefined | 7 | 2 | 22667 | 78 | ||||||||||||||||||||||||||||||||
| 1146036 | 46429 | 5/9/2023 8:30:01 AM | 5/9/2023 8:30:16 AM | IVR call: statement | Received call for statement for account 10438768 sent message: 41541 | 8 | 2 | 23384 | 79 |