Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1168386 48980 6/1/2023 7:26:40 AM 6/1/2023 7:26:42 AM IVR call: balance Received call for balance for account 10111516 undefined 7 2 9872 78
1168385 48979 6/1/2023 7:26:20 AM 6/1/2023 7:26:23 AM IVR call: balance Received call for balance for account 10213034 undefined 7 2 26556 78
1168382 48978 6/1/2023 7:25:50 AM 6/1/2023 7:26:06 AM IVR call: statement Received call for statement for account 10409890 sent message: 43296 8 2 31307 79
1168369 48976 6/1/2023 7:23:59 AM 6/1/2023 7:23:59 AM IVR call:? Received call for ? for account 10435657 33560
1168362 48975 6/1/2023 7:22:13 AM 6/1/2023 7:22:33 AM IVR call: statement Received call for statement for account 20148938 sent message: 43295 8 2 6800 79
1168342 48974 6/1/2023 7:18:35 AM 6/1/2023 7:18:49 AM IVR call: statement Received call for statement for account 10437075 sent message: 43294 8 2 26939 79
1168333 48973 6/1/2023 7:17:25 AM 6/1/2023 7:17:26 AM IVR call:? Received call for ? for account 10441056 33559
1168329 48972 6/1/2023 7:16:20 AM 6/1/2023 7:16:22 AM IVR call: balance Received call for balance for account 10346523 undefined 7 2 7151 78
1168328 48971 6/1/2023 7:15:43 AM 6/1/2023 7:15:44 AM IVR call: balance Received call for balance for account 10346523 undefined 7 2 7151 78
1168321 48970 6/1/2023 7:13:39 AM 6/1/2023 7:13:40 AM IVR call: balance Received call for balance for account 20187888 undefined 7 2 22730 78
1168317 48969 6/1/2023 7:13:00 AM 6/1/2023 7:13:01 AM IVR call: balance Received call for balance for account 20187888 undefined 7 2 22730 78
1168310 6/1/2023 7:10:24 AM 6/1/2023 7:10:25 AM IVR call:? Received call for ? for account undefined
1168302 48968 6/1/2023 7:08:54 AM 6/1/2023 7:08:56 AM IVR call: balance Received call for balance for account 10130740 undefined 7 2 26888 78
1168301 48967 6/1/2023 7:08:45 AM 6/1/2023 7:08:45 AM IVR call:? Received call for ? for account 10440113 32086
1168297 48966 6/1/2023 7:07:57 AM 6/1/2023 7:08:14 AM IVR call: statement Received call for statement for account 10420640 sent message: 43293 8 2 4240 79
1168293 48965 6/1/2023 7:05:51 AM 6/1/2023 7:05:52 AM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78
1168279 48964 6/1/2023 7:02:33 AM 6/1/2023 7:02:35 AM IVR call: balance Received call for balance for account 20011771 undefined 7 2 8154 78
1168273 48963 6/1/2023 7:01:34 AM 6/1/2023 7:01:35 AM IVR call: balance Received call for balance for account 20011771 undefined 7 2 8154 78
1168252 48962 6/1/2023 6:57:04 AM 6/1/2023 6:57:05 AM IVR call: balance Received call for balance for account 10361041 undefined 7 2 33558 78
1168214 48961 6/1/2023 6:48:28 AM 6/1/2023 6:48:42 AM IVR call: statement Received call for statement for account 10427375 sent message: 43292 8 2 6813 79