Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1146437 | 46466 | 5/9/2023 11:36:52 AM | 5/9/2023 11:36:53 AM | IVR call: balance | Received call for balance for account 10372900 undefined | 7 | 2 | 3165 | 78 | ||||||||||||||||||||||||||||||||
| 46465 | 5/9/2023 11:34:54 AM | 5/9/2023 11:34:57 AM | WATER | WATER METER REPORTED TO W/W REF NO.830207 | 6 | 3 | 32956 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 1146432 | 46464 | 5/9/2023 11:33:38 AM | 5/9/2023 11:33:39 AM | IVR call: balance | Received call for balance for account 10245195 undefined | 7 | 2 | 19676 | 78 | ||||||||||||||||||||||||||||||||
| 1146428 | 46463 | 5/9/2023 11:32:36 AM | 5/9/2023 11:32:37 AM | IVR call: balance | Received call for balance for account 10268570 undefined | 7 | 2 | 4439 | 78 | ||||||||||||||||||||||||||||||||
| 46462 | 5/9/2023 11:18:12 AM | 5/9/2023 11:18:16 AM | WATER | SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK | 6 | 3 | 32954 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 46461 | 5/9/2023 11:07:35 AM | 5/9/2023 11:07:38 AM | water | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 20230422. | 6 | 3 | 32953 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 46460 | 5/9/2023 11:02:57 AM | 5/9/2023 11:03:00 AM | pre paid electricity meter,consumer is being charged for conventional meter. | pre paid electricity meter..consumer is being charged conventional electricity meter. | 6 | 3 | 32952 | 21 | 5 | 2 | 23 | 2 | 103 | 21 | |||||||||||||||||||||||||||
| 1146342 | 46459 | 5/9/2023 10:57:14 AM | 5/9/2023 10:57:34 AM | IVR call: statement | Received call for statement for account 10328926 sent message: 41563 | 8 | 2 | 6929 | 79 | ||||||||||||||||||||||||||||||||
| 1146339 | 46458 | 5/9/2023 10:54:21 AM | 5/9/2023 10:54:22 AM | IVR call:? | Received call for ? for account 10429534 | 7468 | |||||||||||||||||||||||||||||||||||
| 1146309 | 46457 | 5/9/2023 10:44:52 AM | 5/9/2023 10:45:01 AM | IVR call: meter-reading | Received call for meter-reading for account 10288467 Meter reading: [106] Meter type: [water] | 10 | 2 | 17262 | 81 | ||||||||||||||||||||||||||||||||
| 1146305 | 46456 | 5/9/2023 10:44:34 AM | 5/9/2023 10:44:53 AM | IVR call: statement | Received call for statement for account 10180933 sent message: 41561 | 8 | 2 | 32950 | 79 | ||||||||||||||||||||||||||||||||
| 1146290 | 46455 | 5/9/2023 10:42:53 AM | 5/9/2023 10:42:55 AM | IVR call: balance | Received call for balance for account 10180933 undefined | 7 | 2 | 32950 | 78 | ||||||||||||||||||||||||||||||||
| 1146282 | 5/9/2023 10:40:08 AM | 5/9/2023 10:40:08 AM | IVR call:? | Received call for ? for account undefined | |||||||||||||||||||||||||||||||||||||
| 1146274 | 46454 | 5/9/2023 10:38:34 AM | 5/9/2023 10:38:43 AM | IVR call: meter-reading | Received call for meter-reading for account 10331513 Meter reading: [171] Meter type: [water] | 10 | 2 | 17353 | 81 | ||||||||||||||||||||||||||||||||
| 1146267 | 46453 | 5/9/2023 10:36:25 AM | 5/9/2023 10:36:43 AM | IVR call: statement | Received call for statement for account 10198108 sent message: 41560 | 8 | 2 | 32949 | 79 | ||||||||||||||||||||||||||||||||
| 1146262 | 46452 | 5/9/2023 10:35:16 AM | 5/9/2023 10:35:24 AM | IVR call: meter-reading | Received call for meter-reading for account 10289793 Meter reading: [588] Meter type: [water] | 10 | 2 | 15901 | 81 | ||||||||||||||||||||||||||||||||
| 1146265 | 46451 | 5/9/2023 10:35:08 AM | 5/9/2023 10:35:18 AM | IVR call: statement | Received call for statement for account 10071165 sent message: 41559 | 8 | 2 | 13540 | 79 | ||||||||||||||||||||||||||||||||
| 1146261 | 46450 | 5/9/2023 10:34:39 AM | 5/9/2023 10:34:49 AM | IVR call: statement | Received call for statement for account 10071139 sent message: 41558 | 8 | 2 | 13539 | 79 | ||||||||||||||||||||||||||||||||
| 1146259 | 46449 | 5/9/2023 10:34:05 AM | 5/9/2023 10:34:16 AM | IVR call: statement | Received call for statement for account 10000925 sent message: 41557 | 8 | 2 | 19417 | 79 | ||||||||||||||||||||||||||||||||
| 1146255 | 46448 | 5/9/2023 10:33:03 AM | 5/9/2023 10:33:15 AM | IVR call: statement | Received call for statement for account 10035360 sent message: 41556 | 8 | 2 | 13537 | 79 |