Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
1146970 46508 5/10/2023 6:37:59 AM 5/10/2023 6:38:00 AM IVR call: balance Received call for balance for account 10296855 undefined 7 2 7917 78
1146937 46507 5/10/2023 6:17:51 AM 5/10/2023 6:17:52 AM IVR call: balance Received call for balance for account 10290757 undefined 7 2 13490 78
1146929 46506 5/10/2023 6:14:59 AM 5/10/2023 6:15:19 AM IVR call: statement Received call for statement for account 10006291 sent message: 41588 8 2 7609 79
1146904 46505 5/10/2023 6:03:27 AM 5/10/2023 6:03:28 AM IVR call: balance Received call for balance for account 10398637 undefined 7 2 12689 78
1146901 46504 5/10/2023 6:02:01 AM 5/10/2023 6:02:19 AM IVR call: statement Received call for statement for account 10142022 sent message: 41585 8 2 32962 79
1146900 46503 5/10/2023 5:59:32 AM 5/10/2023 5:59:34 AM IVR call: balance Received call for balance for account 10395251 undefined 7 2 12049 78
1146881 5/10/2023 5:25:28 AM 5/10/2023 5:25:29 AM IVR call:? Received call for ? for account undefined
1146870 46502 5/10/2023 5:08:38 AM 5/10/2023 5:08:39 AM IVR call: balance Received call for balance for account 10005511 undefined 7 2 6955 78
1146852 46501 5/10/2023 3:38:39 AM 5/10/2023 3:38:41 AM IVR call: balance Received call for balance for account 10169708 undefined 7 2 9964 78
1146850 46500 5/9/2023 7:22:48 PM 5/9/2023 7:23:04 PM IVR call: statement Received call for statement for account 10428131 sent message: 41581 8 2 13210 79
1146828 46499 5/9/2023 5:43:44 PM 5/9/2023 5:43:45 PM IVR call: balance Received call for balance for account 10400441 undefined 7 2 13657 78
1146826 46497 5/9/2023 4:57:54 PM 5/9/2023 4:57:55 PM IVR call: balance Received call for balance for account 10331945 undefined 7 2 14772 78
1146825 46496 5/9/2023 4:57:30 PM 5/9/2023 4:57:31 PM IVR call: balance Received call for balance for account 10278693 undefined 7 2 15101 78
1146764 46495 5/9/2023 3:34:40 PM 5/9/2023 3:34:41 PM IVR call: balance Received call for balance for account 10268919 undefined 7 2 28230 78
1146735 46494 5/9/2023 2:59:00 PM 5/9/2023 2:59:01 PM IVR call: balance Received call for balance for account 20087869 undefined 7 2 393 78
1146728 46492 5/9/2023 2:49:38 PM 5/9/2023 2:49:39 PM IVR call: balance Received call for balance for account 10361501 undefined 7 2 23296 78
1146708 46491 5/9/2023 2:28:49 PM 5/9/2023 2:28:50 PM IVR call:? Received call for ? for account 10440427 32960
1146706 46490 5/9/2023 2:28:06 PM 5/9/2023 2:28:07 PM IVR call: balance Received call for balance for account 10440427 undefined 7 2 32960 78
1146680 46489 5/9/2023 2:11:39 PM 5/9/2023 2:11:40 PM IVR call: balance Received call for balance for account 10285180 undefined 7 2 6914 78
1146675 46488 5/9/2023 2:10:50 PM 5/9/2023 2:10:51 PM IVR call: balance Received call for balance for account 10371099 undefined 7 2 6913 78