Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1147231 | 46546 | 5/10/2023 9:12:48 AM | 5/10/2023 9:13:04 AM | IVR call: statement | Received call for statement for account 10060702 sent message: 41611 | 8 | 2 | 31685 | 79 | ||||||||||||||||||||||||||||||||
| 1147214 | 46545 | 5/10/2023 9:05:06 AM | 5/10/2023 9:05:30 AM | IVR call: statement | Received call for statement for account 10393829 sent message: 41610 | 8 | 2 | 6740 | 79 | ||||||||||||||||||||||||||||||||
| 1147209 | 46544 | 5/10/2023 9:02:27 AM | 5/10/2023 9:03:16 AM | IVR call: statement | Received call for statement for account 10411699 sent message: 41609 | 8 | 2 | 4454 | 79 | ||||||||||||||||||||||||||||||||
| 18503 | 5/10/2023 8:59:26 AM | 5/10/2023 8:59:28 AM | Churchill Arms | Original Ref 36633 Being charged for water meter that does not exist. Please be advised that we cannot find the water meters that we are being billed for in the complex. We can only find SN191019581. The other meters are nowhere to be found. We are being charged Bulk Water however, we only have a shower and toilet running off this water meter SN191019581. Please could this be investigated and sorted out as a matter of utmost urgency. | 23 | 3 | 11989 | 17 | 2 | 23 | 1 | 112 | 1200 | ||||||||||||||||||||||||||||
| 1147205 | 46543 | 5/10/2023 8:57:52 AM | 5/10/2023 8:57:53 AM | IVR call: balance | Received call for balance for account 10067030 undefined | 7 | 2 | 17991 | 78 | ||||||||||||||||||||||||||||||||
| 46542 | 5/10/2023 8:55:07 AM | 5/10/2023 8:55:10 AM | WATER | HIGH WATER CONSUMPTION CONSUMER WAS ASKED TO CHECK POSSIBLE LEAKS AND BRING PLUMBERS LETTER IF ITS POSSIBLE. FOR TWO INSIDENTS. | 6 | 3 | 32974 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 1147191 | 46541 | 5/10/2023 8:48:09 AM | 5/10/2023 8:48:11 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147183 | 46540 | 5/10/2023 8:41:36 AM | 5/10/2023 8:41:37 AM | IVR call: balance | Received call for balance for account 10411699 undefined | 7 | 2 | 4454 | 78 | ||||||||||||||||||||||||||||||||
| 1147175 | 46539 | 5/10/2023 8:29:36 AM | 5/10/2023 8:29:51 AM | IVR call: statement | Received call for statement for account 10401454 sent message: 41602 | 8 | 2 | 28901 | 79 | ||||||||||||||||||||||||||||||||
| 1147164 | 46538 | 5/10/2023 8:20:48 AM | 5/10/2023 8:20:50 AM | IVR call: balance | Received call for balance for account 10287181 undefined | 7 | 2 | 32973 | 78 | ||||||||||||||||||||||||||||||||
| 1147146 | 46537 | 5/10/2023 8:10:18 AM | 5/10/2023 8:10:19 AM | IVR call: balance | Received call for balance for account 10284332 undefined | 7 | 2 | 6966 | 78 | ||||||||||||||||||||||||||||||||
| 1147141 | 46536 | 5/10/2023 8:08:19 AM | 5/10/2023 8:08:20 AM | IVR call: balance | Received call for balance for account 10173042 undefined | 7 | 2 | 6968 | 78 | ||||||||||||||||||||||||||||||||
| 1147126 | 46535 | 5/10/2023 7:56:10 AM | 5/10/2023 7:56:11 AM | IVR call: balance | Received call for balance for account 10396522 undefined | 7 | 2 | 13466 | 78 | ||||||||||||||||||||||||||||||||
| 1147100 | 46534 | 5/10/2023 7:41:30 AM | 5/10/2023 7:41:53 AM | IVR call: statement | Received call for statement for account 10108347 sent message: 41599 | 8 | 2 | 9124 | 79 | ||||||||||||||||||||||||||||||||
| 1147098 | 46533 | 5/10/2023 7:40:06 AM | 5/10/2023 7:40:07 AM | IVR call:? | Received call for ? for account 10108347 | 9124 | |||||||||||||||||||||||||||||||||||
| 46532 | 5/10/2023 7:30:32 AM | 5/10/2023 7:30:35 AM | Property Sold 2008 | Please close the account as the property was 2008. | 22 | 3 | 32972 | 207 | 5 | 4 | 23 | 6 | 76 | 1208 | |||||||||||||||||||||||||||
| 1147076 | 46531 | 5/10/2023 7:24:57 AM | 5/10/2023 7:25:02 AM | IVR call: balance | Received call for balance for account 10317577 undefined | 7 | 2 | 14549 | 78 | ||||||||||||||||||||||||||||||||
| 18503 | 5/10/2023 7:24:17 AM | 5/10/2023 7:24:21 AM | Serabie Court Body Corporate | There is no meter at Serabie Court with the meter number 090034117 This meter could have been replaced, but there is no communal water used as there is no communal tap or communal toilet. We cannot find a meter either for the communal area as the meters all correspond to Flats. | 23 | 3 | 32971 | 17 | 2 | 23 | 1 | 111 | 1200 | ||||||||||||||||||||||||||||
| 1147073 | 46530 | 5/10/2023 7:23:49 AM | 5/10/2023 7:24:14 AM | IVR call: statement | Received call for statement for account 10276778 sent message: 41593 | 8 | 2 | 32970 | 79 | ||||||||||||||||||||||||||||||||
| 1147072 | 46529 | 5/10/2023 7:23:31 AM | 5/10/2023 7:23:32 AM | IVR call: balance | Received call for balance for account 10037748 undefined | 7 | 2 | 3445 | 78 |