Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1148621 | 46683 | 5/11/2023 12:49:45 PM | 5/11/2023 12:49:46 PM | IVR call: balance | Received call for balance for account 10178944 undefined | 7 | 2 | 20956 | 78 | ||||||||||||||||||||||||||||||||
| 46679 | 5/11/2023 12:44:00 PM | 5/11/2023 12:44:03 PM | water query | please see this acc as it was charged with high consumption in April`s acc please assist | 6 | 3 | 33010 | 145 | 17 | 2 | 23 | 1 | 111 | 780 | |||||||||||||||||||||||||||
| 1148609 | 46682 | 5/11/2023 12:43:38 PM | 5/11/2023 12:43:39 PM | IVR call: balance | Received call for balance for account 10178944 undefined | 7 | 2 | 20956 | 78 | ||||||||||||||||||||||||||||||||
| 1148608 | 46680 | 5/11/2023 12:42:31 PM | 5/11/2023 12:42:32 PM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | ||||||||||||||||||||||||||||||||
| 1148604 | 46678 | 5/11/2023 12:41:09 PM | 5/11/2023 12:41:35 PM | IVR call: statement | Received call for statement for account 10178944 sent message: 41686 | 8 | 2 | 20956 | 79 | ||||||||||||||||||||||||||||||||
| 1148583 | 46677 | 5/11/2023 12:32:01 PM | 5/11/2023 12:32:24 PM | IVR call: statement | Received call for statement for account 10286836 sent message: 41685 | 8 | 2 | 33009 | 79 | ||||||||||||||||||||||||||||||||
| 1148573 | 46676 | 5/11/2023 12:29:23 PM | 5/11/2023 12:29:24 PM | IVR call: balance | Received call for balance for account 10239695 undefined | 7 | 2 | 6226 | 78 | ||||||||||||||||||||||||||||||||
| 1148572 | 46675 | 5/11/2023 12:28:29 PM | 5/11/2023 12:28:30 PM | IVR call: balance | Received call for balance for account 10239695 undefined | 7 | 2 | 6226 | 78 | ||||||||||||||||||||||||||||||||
| 1148568 | 46674 | 5/11/2023 12:24:03 PM | 5/11/2023 12:24:04 PM | IVR call: balance | Received call for balance for account 10386905 undefined | 7 | 2 | 27337 | 78 | ||||||||||||||||||||||||||||||||
| 1148567 | 46673 | 5/11/2023 12:23:31 PM | 5/11/2023 12:23:32 PM | IVR call: balance | Received call for balance for account 10188875 undefined | 7 | 2 | 13041 | 78 | ||||||||||||||||||||||||||||||||
| 1148565 | 46672 | 5/11/2023 12:22:49 PM | 5/11/2023 12:22:50 PM | IVR call: balance | Received call for balance for account 10386905 undefined | 7 | 2 | 27337 | 78 | ||||||||||||||||||||||||||||||||
| 1148561 | 46671 | 5/11/2023 12:21:07 PM | 5/11/2023 12:21:08 PM | IVR call: balance | Received call for balance for account 10188875 undefined | 7 | 2 | 13041 | 78 | ||||||||||||||||||||||||||||||||
| 1148548 | 46670 | 5/11/2023 12:15:41 PM | 5/11/2023 12:15:42 PM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | ||||||||||||||||||||||||||||||||
| 1148546 | 46669 | 5/11/2023 12:14:48 PM | 5/11/2023 12:14:49 PM | IVR call: balance | Received call for balance for account 10168082 undefined | 7 | 2 | 5172 | 78 | ||||||||||||||||||||||||||||||||
| 22805 | 5/11/2023 12:00:58 PM | 5/11/2023 12:00:59 PM | Interim Charge | Interim charged, please read and charge correctly. | 23 | 3 | 25186 | 17 | 2 | 23 | 1 | 111 | 1969 | ||||||||||||||||||||||||||||
| 1148521 | 46668 | 5/11/2023 11:56:32 AM | 5/11/2023 11:56:33 AM | IVR call: balance | Received call for balance for account 10181330 undefined | 7 | 2 | 18045 | 78 | ||||||||||||||||||||||||||||||||
| 46667 | 5/11/2023 11:39:02 AM | 5/11/2023 11:39:05 AM | water leak | leaking toilet fixed affidavit submitted. | 30 | 3 | 33008 | 134 | 3 | 1 | 96 | 232 | |||||||||||||||||||||||||||||
| 1148487 | 46666 | 5/11/2023 11:27:17 AM | 5/11/2023 11:27:18 AM | IVR call: balance | Received call for balance for account 10443443 undefined | 7 | 2 | 33005 | 78 | ||||||||||||||||||||||||||||||||
| 16253 | 5/11/2023 11:17:04 AM | 5/11/2023 11:17:07 AM | EASTERN CAPE VENTURES UTILITIES | Good, we advise that the property at 2 Epsom Road, Stirling was sold on 17 March 2023 to Mazeppa Trust. Attached please find correspondence confirming this. We attach the Termination of Services form for Eastern Cape Ventures together with app for new services in the name of Mazeppa Trust. We attach a copy of the BCM statements for account no 10174191 and 10153421 and request that these accounts be closed and a credit be passed for the April charges. These charges need to be transferred to the Mazeppa Trust acc. Kindly pay the credit on these two accounts into the Eastern Cape Ventures bank acc. Copy of acc attached. Thanking you Lynne Hall | 23 | 3 | 23099 | 5 | 2 | 23 | 6 | 122 | 651 | ||||||||||||||||||||||||||||
| 1148458 | 46665 | 5/11/2023 11:02:37 AM | 5/11/2023 11:02:38 AM | IVR call: balance | Received call for balance for account 10007242 undefined | 7 | 2 | 6903 | 78 |