Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46720 | 5/12/2023 6:40:42 AM | 5/12/2023 6:40:44 AM | WATER QUERY | HIGH CONSUMPTION FROM 2023/01/26 READING 1495 CONSUMPTION 159 | 30 | 3 | 33015 | 84 | 4 | 1 | 111 | 192 | |||||||||||||||||||||||||||||
| 1148925 | 46719 | 5/12/2023 6:27:02 AM | 5/12/2023 6:27:04 AM | IVR call: balance | Received call for balance for account 10355440 undefined | 7 | 2 | 6986 | 78 | ||||||||||||||||||||||||||||||||
| 46718 | 5/12/2023 6:21:05 AM | 5/12/2023 6:21:07 AM | WATER | PLEASE APLY SIX MONTHS POLICY FOR THE PERIOD 20201023 | 6 | 3 | 33014 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 1148901 | 46717 | 5/12/2023 5:32:08 AM | 5/12/2023 5:32:09 AM | IVR call: balance | Received call for balance for account 10144427 undefined | 7 | 2 | 14308 | 78 | ||||||||||||||||||||||||||||||||
| 1148893 | 46716 | 5/12/2023 5:21:07 AM | 5/12/2023 5:21:08 AM | IVR call: balance | Received call for balance for account 10063455 undefined | 7 | 2 | 21881 | 78 | ||||||||||||||||||||||||||||||||
| 1148882 | 46715 | 5/12/2023 5:06:51 AM | 5/12/2023 5:06:53 AM | IVR call: balance | Received call for balance for account 10345725 undefined | 7 | 2 | 2336 | 78 | ||||||||||||||||||||||||||||||||
| 1148875 | 46714 | 5/12/2023 4:54:06 AM | 5/12/2023 4:54:07 AM | IVR call: balance | Received call for balance for account 10438012 undefined | 7 | 2 | 28268 | 78 | ||||||||||||||||||||||||||||||||
| 1148874 | 46713 | 5/12/2023 4:46:27 AM | 5/12/2023 4:46:28 AM | IVR call: balance | Received call for balance for account 10007623 undefined | 7 | 2 | 25994 | 78 | ||||||||||||||||||||||||||||||||
| 1148872 | 46712 | 5/12/2023 4:33:00 AM | 5/12/2023 4:33:01 AM | IVR call: balance | Received call for balance for account 10217392 undefined | 7 | 2 | 11546 | 78 | ||||||||||||||||||||||||||||||||
| 1148871 | 46711 | 5/12/2023 4:28:35 AM | 5/12/2023 4:28:57 AM | IVR call: statement | Received call for statement for account 10069970 sent message: 41714 | 8 | 2 | 16764 | 79 | ||||||||||||||||||||||||||||||||
| 1148863 | 46710 | 5/11/2023 8:10:06 PM | 5/11/2023 8:10:07 PM | IVR call: balance | Received call for balance for account 10282044 undefined | 7 | 2 | 27691 | 78 | ||||||||||||||||||||||||||||||||
| 1148856 | 46709 | 5/11/2023 6:15:41 PM | 5/11/2023 6:15:42 PM | IVR call: balance | Received call for balance for account 10359128 undefined | 7 | 2 | 25077 | 78 | ||||||||||||||||||||||||||||||||
| 46708 | 5/11/2023 5:45:34 PM | 5/11/2023 5:45:37 PM | Incorrect/Overcharged Water Bill | We were overcharged on our water bill, and have subsequently sold the property - which means we needed to settle the account in full- including the overcharged amount. We are therefore due for a refund please? | 23 | 3 | 1999 | 17 | 2 | 23 | 1 | 111 | 3379 | ||||||||||||||||||||||||||||
| 1148834 | 46707 | 5/11/2023 4:04:53 PM | 5/11/2023 4:04:54 PM | IVR call: balance | Received call for balance for account 10170061 undefined | 7 | 2 | 14247 | 78 | ||||||||||||||||||||||||||||||||
| 1148831 | 46706 | 5/11/2023 3:43:05 PM | 5/11/2023 3:43:06 PM | IVR call: balance | Received call for balance for account 10168614 undefined | 7 | 2 | 14295 | 78 | ||||||||||||||||||||||||||||||||
| 1148827 | 46705 | 5/11/2023 3:23:12 PM | 5/11/2023 3:23:13 PM | IVR call: balance | Received call for balance for account 10279288 undefined | 7 | 2 | 3901 | 78 | ||||||||||||||||||||||||||||||||
| 1148826 | 46704 | 5/11/2023 3:21:54 PM | 5/11/2023 3:21:55 PM | IVR call: balance | Received call for balance for account 10278288 undefined | 7 | 2 | 33013 | 78 | ||||||||||||||||||||||||||||||||
| 1148822 | 46703 | 5/11/2023 3:19:30 PM | 5/11/2023 3:19:31 PM | IVR call: balance | Received call for balance for account 10279288 undefined | 7 | 2 | 3901 | 78 | ||||||||||||||||||||||||||||||||
| 1148815 | 46702 | 5/11/2023 3:15:13 PM | 5/11/2023 3:15:30 PM | IVR call: statement | Received call for statement for account 10279288 sent message: 41710 | 8 | 2 | 3901 | 79 | ||||||||||||||||||||||||||||||||
| 1148810 | 46701 | 5/11/2023 3:13:44 PM | 5/11/2023 3:13:45 PM | IVR call: balance | Received call for balance for account 10279288 undefined | 7 | 2 | 3901 | 78 |