Conversations

Total Items: 106116

EscalationLevel LatestCall LatestChat LatestSms LatestEmail LatestFax Campaign IsOpen Customer LatestTicket CreatedAt UpdatedAt Subject Description Priority Disposition ConversationType Parent Account OpenedBy AssignedTo Region Department QueryType SubQueryType Escalation EscalationCron History CreatedBy UpdatedBy Category Subcategory CreatedBy1 UpdatedBy1 ResolvedAt Thread ResolvedBy WasCreatedByCustomer HasIvrcall Creator Updator
46737 5/12/2023 7:36:29 AM 5/12/2023 7:36:31 AM Late Termination Please transfer the water meter to the new owner  6 3 33020 9 5 3 23 6 122 9
1149066 46740 5/12/2023 7:35:46 AM 5/12/2023 7:35:47 AM IVR call: balance Received call for balance for account 10397130 undefined 7 2 11446 78
1149063 46739 5/12/2023 7:34:51 AM 5/12/2023 7:34:52 AM IVR call: balance Received call for balance for account 10024426 undefined 7 2 31675 78
1149062 46738 5/12/2023 7:34:46 AM 5/12/2023 7:34:47 AM IVR call: balance Received call for balance for account 10439121 undefined 7 2 31785 78
1149053 46736 5/12/2023 7:25:51 AM 5/12/2023 7:26:06 AM IVR call: statement Received call for statement for account 10186435 sent message: 41721 8 2 5403 79
1149050 46735 5/12/2023 7:21:31 AM 5/12/2023 7:21:56 AM IVR call: statement Received call for statement for account 10012165 sent message: 41720 8 2 20343 79
1149037 46734 5/12/2023 7:14:51 AM 5/12/2023 7:14:52 AM IVR call: balance Received call for balance for account 10012165 undefined 7 2 20343 78
1149033 46733 5/12/2023 7:13:30 AM 5/12/2023 7:13:31 AM IVR call: balance Received call for balance for account 10012165 undefined 7 2 20343 78
1149031 46732 5/12/2023 7:12:52 AM 5/12/2023 7:13:10 AM IVR call: statement Received call for statement for account 20008024 sent message: 41719 8 2 6998 79
1148969 46731 5/12/2023 6:56:14 AM 5/12/2023 6:56:34 AM IVR call: statement Received call for statement for account 10442284 sent message: 41718 8 2 31868 79
1148964 46730 5/12/2023 6:48:30 AM 5/12/2023 6:48:31 AM IVR call: balance Received call for balance for account 10225081 undefined 7 2 17425 78
1148960 46729 5/12/2023 6:46:31 AM 5/12/2023 6:46:32 AM IVR call: balance Received call for balance for account 10028724 undefined 7 2 1587 78
1148961 46728 5/12/2023 6:46:26 AM 5/12/2023 6:46:28 AM IVR call: balance Received call for balance for account 10035047 undefined 7 2 26355 78
1148959 46727 5/12/2023 6:45:47 AM 5/12/2023 6:45:48 AM IVR call: balance Received call for balance for account 10035046 undefined 7 2 15029 78
1148958 46726 5/12/2023 6:45:02 AM 5/12/2023 6:45:03 AM IVR call: balance Received call for balance for account 10033621 undefined 7 2 33018 78
1148957 46725 5/12/2023 6:44:09 AM 5/12/2023 6:44:10 AM IVR call: balance Received call for balance for account 10033631 undefined 7 2 33016 78
1148955 46724 5/12/2023 6:43:22 AM 5/12/2023 6:43:23 AM IVR call: balance Received call for balance for account 10033630 undefined 7 2 15028 78
1148953 46723 5/12/2023 6:42:47 AM 5/12/2023 6:42:48 AM IVR call: balance Received call for balance for account 10182842 undefined 7 2 5175 78
1148951 46722 5/12/2023 6:42:22 AM 5/12/2023 6:42:23 AM IVR call: balance Received call for balance for account 10025393 undefined 7 2 33017 78
1148952 46721 5/12/2023 6:42:17 AM 5/12/2023 6:42:18 AM IVR call: balance Received call for balance for account 10033631 undefined 7 2 33016 78