Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1149213 | 46759 | 5/12/2023 8:58:11 AM | 5/12/2023 8:58:12 AM | IVR call: balance | Received call for balance for account 10400441 undefined | 7 | 2 | 13657 | 78 | ||||||||||||||||||||||||||||||||
| 46758 | 5/12/2023 8:57:37 AM | 5/12/2023 8:57:41 AM | WATER | PLEASE SPLIT CONSUMPTION | 6 | 3 | 33027 | 114 | 17 | 2 | 23 | 1 | 112 | 201 | |||||||||||||||||||||||||||
| 1149198 | 46757 | 5/12/2023 8:49:21 AM | 5/12/2023 8:49:48 AM | IVR call: statement | Received call for statement for account 10397608 sent message: 41736 | 8 | 2 | 15193 | 79 | ||||||||||||||||||||||||||||||||
| 1149189 | 46756 | 5/12/2023 8:43:18 AM | 5/12/2023 8:43:39 AM | IVR call: meter-reading | Received call for meter-reading for account 10424531 Meter reading: [04132634] Meter type: [water] | 10 | 2 | 27297 | 81 | ||||||||||||||||||||||||||||||||
| 1149186 | 46755 | 5/12/2023 8:42:27 AM | 5/12/2023 8:42:45 AM | IVR call: statement | Received call for statement for account 10036412 sent message: 41735 | 8 | 2 | 7236 | 79 | ||||||||||||||||||||||||||||||||
| 18456 | 5/12/2023 8:40:44 AM | 5/12/2023 8:40:45 AM | STATEMENT | PLEASE SEND ACC STATEMENT FOR 22.04.2023 ACC NO 10360354 EMAIL TO admin@empumalanga.co.za | 23 | 3 | 33025 | 5 | 2 | 23 | 2 | 114 | 1190 | ||||||||||||||||||||||||||||
| 1149178 | 46754 | 5/12/2023 8:36:29 AM | 5/12/2023 8:36:29 AM | IVR call:? | Received call for ? for account 10360354 | 33025 | |||||||||||||||||||||||||||||||||||
| 1149177 | 46753 | 5/12/2023 8:31:40 AM | 5/12/2023 8:31:41 AM | IVR call:? | Received call for ? for account 20107699 | 6811 | |||||||||||||||||||||||||||||||||||
| 1149157 | 46752 | 5/12/2023 8:19:43 AM | 5/12/2023 8:19:44 AM | IVR call: balance | Received call for balance for account 10033621 undefined | 7 | 2 | 33018 | 78 | ||||||||||||||||||||||||||||||||
| 1149142 | 46751 | 5/12/2023 8:08:45 AM | 5/12/2023 8:08:46 AM | IVR call: balance | Received call for balance for account 10036536 undefined | 7 | 2 | 5144 | 78 | ||||||||||||||||||||||||||||||||
| 46749 | 5/12/2023 8:08:40 AM | 5/12/2023 8:08:43 AM | WATER | PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 20230325 | 6 | 3 | 33026 | 114 | 15 | 2 | 23 | 1 | 101 | 201 | |||||||||||||||||||||||||||
| 1149140 | 46750 | 5/12/2023 8:07:35 AM | 5/12/2023 8:07:36 AM | IVR call:? | Received call for ? for account 10360354 | 33025 | |||||||||||||||||||||||||||||||||||
| 1149137 | 46748 | 5/12/2023 8:06:16 AM | 5/12/2023 8:06:17 AM | IVR call:? | Received call for ? for account 10360354 | 33025 | |||||||||||||||||||||||||||||||||||
| 1149132 | 46747 | 5/12/2023 8:04:57 AM | 5/12/2023 8:04:59 AM | IVR call: balance | Received call for balance for account 20394122 undefined | 7 | 2 | 31072 | 78 | ||||||||||||||||||||||||||||||||
| 1149111 | 46746 | 5/12/2023 8:01:59 AM | 5/12/2023 8:02:42 AM | IVR call: statement | Received call for statement for account 10115722 sent message: 41729 | 8 | 2 | 22789 | 79 | ||||||||||||||||||||||||||||||||
| 1149107 | 46745 | 5/12/2023 7:59:15 AM | 5/12/2023 7:59:40 AM | IVR call: statement | Received call for statement for account 10403578 sent message: 41727 | 8 | 2 | 33024 | 79 | ||||||||||||||||||||||||||||||||
| 1149097 | 46744 | 5/12/2023 7:49:39 AM | 5/12/2023 7:50:16 AM | IVR call: statement | Received call for statement for account 10392691 sent message: 41726 | 8 | 2 | 8247 | 79 | ||||||||||||||||||||||||||||||||
| 1149089 | 46743 | 5/12/2023 7:46:00 AM | 5/12/2023 7:46:19 AM | IVR call: statement | Received call for statement for account 10437061 sent message: 41725 | 8 | 2 | 33022 | 79 | ||||||||||||||||||||||||||||||||
| 1149088 | 46742 | 5/12/2023 7:44:36 AM | 5/12/2023 7:44:54 AM | IVR call: statement | Received call for statement for account 10424755 sent message: 41724 | 8 | 2 | 33021 | 79 | ||||||||||||||||||||||||||||||||
| 1149086 | 46741 | 5/12/2023 7:41:29 AM | 5/12/2023 7:41:30 AM | IVR call: balance | Received call for balance for account 20122697 undefined | 7 | 2 | 21632 | 78 |