Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 938981 | 33767 | 10/31/2022 8:24:34 AM | 10/31/2022 8:24:35 AM | IVR call: balance | Received call for balance for account 10047715 undefined | 7 | 2 | 4697 | 78 | ||||||||||||||||||||||||||||||||
| 938977 | 33766 | 10/31/2022 8:23:30 AM | 10/31/2022 8:24:05 AM | IVR call: statement | Received call for statement for account 10422212 sent message: 28446 | 8 | 2 | 14194 | 79 | ||||||||||||||||||||||||||||||||
| 938971 | 33765 | 10/31/2022 8:20:44 AM | 10/31/2022 8:21:01 AM | IVR call: statement | Received call for statement for account 10429752 sent message: 28445 | 8 | 2 | 15903 | 79 | ||||||||||||||||||||||||||||||||
| 938966 | 33764 | 10/31/2022 8:19:09 AM | 10/31/2022 8:19:27 AM | IVR call: statement | Received call for statement for account 10424437 sent message: 28444 | 8 | 2 | 23250 | 79 | ||||||||||||||||||||||||||||||||
| 33762 | 10/31/2022 8:18:10 AM | 10/31/2022 9:32:45 AM | Refuse to be removed it has never been collected | Refuse <br/><b>Journal Number</b>: [945083] | 24 | 3 | 28745 | 11 | 5 | 2 | 23 | 4 | 116 | 138689 | 11 | 11 | |||||||||||||||||||||||||
| 938955 | 33763 | 10/31/2022 8:16:38 AM | 10/31/2022 8:16:39 AM | IVR call: balance | Received call for balance for account 10298097 undefined | 7 | 2 | 28746 | 78 | ||||||||||||||||||||||||||||||||
| 938947 | 33761 | 10/31/2022 8:13:15 AM | 10/31/2022 8:13:17 AM | IVR call: balance | Received call for balance for account 10151807 undefined | 7 | 2 | 25707 | 78 | ||||||||||||||||||||||||||||||||
| 28280 | 10/31/2022 8:12:34 AM | 10/31/2022 8:12:36 AM | Water query | Interim water charge on a water meter that was removed. | 5 | 2 | 18526 | 34 | 77 | 34 | |||||||||||||||||||||||||||||||
| 938941 | 33760 | 10/31/2022 8:10:20 AM | 10/31/2022 8:10:44 AM | IVR call: statement | Received call for statement for account 10424626 sent message: 28442 | 8 | 2 | 10093 | 79 | ||||||||||||||||||||||||||||||||
| 11948 | 10/31/2022 8:06:38 AM | 10/31/2022 8:06:39 AM | 28 Riley Place | 2 meters are being charged. The correct meter is CTRA-4250. | 23 | 3 | 10845 | 12 | 2 | 23 | 1 | 112 | 305 | ||||||||||||||||||||||||||||
| 33754 | 10/31/2022 8:03:37 AM | 10/31/2022 8:03:40 AM | Blocked account | Ref. 43419 Received sms in March this year. Handed in the plumbers letter to say leak was rectified. | 23 | 3 | 20414 | 17 | 2 | 23 | 1 | 96 | 2782 | ||||||||||||||||||||||||||||
| 938916 | 33759 | 10/31/2022 8:02:08 AM | 10/31/2022 8:02:09 AM | IVR call: balance | Received call for balance for account 10274005 undefined | 7 | 2 | 24341 | 78 | ||||||||||||||||||||||||||||||||
| 938913 | 33758 | 10/31/2022 8:01:30 AM | 10/31/2022 8:01:32 AM | IVR call: balance | Received call for balance for account 10152350 undefined | 7 | 2 | 15375 | 78 | ||||||||||||||||||||||||||||||||
| 938914 | 33757 | 10/31/2022 8:01:30 AM | 10/31/2022 8:01:31 AM | IVR call: balance | Received call for balance for account 10274005 undefined | 7 | 2 | 24341 | 78 | ||||||||||||||||||||||||||||||||
| 938898 | 33756 | 10/31/2022 7:57:00 AM | 10/31/2022 7:57:01 AM | IVR call: balance | Received call for balance for account 20147028 undefined | 7 | 2 | 28743 | 78 | ||||||||||||||||||||||||||||||||
| 938872 | 33755 | 10/31/2022 7:48:27 AM | 10/31/2022 7:49:05 AM | IVR call: statement | Received call for statement for account 20036279 sent message: 28428 | 8 | 2 | 23265 | 79 | ||||||||||||||||||||||||||||||||
| 938869 | 33753 | 10/31/2022 7:45:38 AM | 10/31/2022 7:45:38 AM | IVR call:? | Received call for ? for account 10416289 | 24742 | |||||||||||||||||||||||||||||||||||
| 938860 | 33752 | 10/31/2022 7:41:29 AM | 10/31/2022 7:41:29 AM | IVR call: balance | Received call for balance for account 10279288 undefined | 7 | 2 | 3901 | 78 | ||||||||||||||||||||||||||||||||
| 11966 | 10/31/2022 7:40:55 AM | 10/31/2022 7:40:58 AM | interim water | why are all 4 meters not read & interims charged | 23 | 3 | 28741 | 12 | 2 | 23 | 1 | 113 | 311 | ||||||||||||||||||||||||||||
| 938852 | 33751 | 10/31/2022 7:40:47 AM | 10/31/2022 7:41:26 AM | IVR call: statement | Received call for statement for account 10398590 sent message: 28427 | 8 | 2 | 6174 | 79 |