Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 1149570 | 46800 | 5/12/2023 12:21:51 PM | 5/12/2023 12:21:53 PM | IVR call: balance | Received call for balance for account 10443950 undefined | 7 | 2 | 33041 | 78 | ||||||||||||||||||||||||||||||||
| 1149568 | 46799 | 5/12/2023 12:20:48 PM | 5/12/2023 12:20:49 PM | IVR call: balance | Received call for balance for account 10442378 undefined | 7 | 2 | 32552 | 78 | ||||||||||||||||||||||||||||||||
| 1149565 | 46798 | 5/12/2023 12:19:56 PM | 5/12/2023 12:19:57 PM | IVR call: balance | Received call for balance for account 10296890 undefined | 7 | 2 | 13699 | 78 | ||||||||||||||||||||||||||||||||
| 1149554 | 46796 | 5/12/2023 12:09:06 PM | 5/12/2023 12:09:07 PM | IVR call: balance | Received call for balance for account 10346713 undefined | 7 | 2 | 8403 | 78 | ||||||||||||||||||||||||||||||||
| 1149551 | 46795 | 5/12/2023 12:05:00 PM | 5/12/2023 12:05:01 PM | IVR call: balance | Received call for balance for account 10029197 undefined | 7 | 2 | 21063 | 78 | ||||||||||||||||||||||||||||||||
| 1149548 | 46794 | 5/12/2023 12:01:03 PM | 5/12/2023 12:01:18 PM | IVR call: statement | Received call for statement for account 10393690 sent message: 41766 | 8 | 2 | 24730 | 79 | ||||||||||||||||||||||||||||||||
| 1149541 | 46793 | 5/12/2023 11:55:30 AM | 5/12/2023 11:55:31 AM | IVR call: balance | Received call for balance for account 10044594 undefined | 7 | 2 | 19781 | 78 | ||||||||||||||||||||||||||||||||
| 1149533 | 46792 | 5/12/2023 11:50:55 AM | 5/12/2023 11:50:57 AM | IVR call: balance | Received call for balance for account 10443965 undefined | 7 | 2 | 33039 | 78 | ||||||||||||||||||||||||||||||||
| 46790 | 5/12/2023 11:47:41 AM | 5/12/2023 11:47:44 AM | transfer of rates | please transfer ownership from this old acc to the new acc no-10440054 | 6 | 3 | 33037 | 145 | 5 | 2 | 23 | 6 | 122 | 780 | |||||||||||||||||||||||||||
| 1149530 | 46791 | 5/12/2023 11:47:05 AM | 5/12/2023 11:47:07 AM | IVR call: balance | Received call for balance for account 10443955 undefined | 7 | 2 | 33038 | 78 | ||||||||||||||||||||||||||||||||
| 1149529 | 46789 | 5/12/2023 11:44:42 AM | 5/12/2023 11:44:43 AM | IVR call:? | Received call for ? for account 10344701 | 27724 | |||||||||||||||||||||||||||||||||||
| 1149506 | 46788 | 5/12/2023 11:21:54 AM | 5/12/2023 11:21:56 AM | IVR call: balance | Received call for balance for account 20082268 undefined | 7 | 2 | 5221 | 78 | ||||||||||||||||||||||||||||||||
| 1149505 | 46787 | 5/12/2023 11:20:35 AM | 5/12/2023 11:20:36 AM | IVR call: balance | Received call for balance for account 10025149 undefined | 7 | 2 | 5355 | 78 | ||||||||||||||||||||||||||||||||
| 18503 | 5/12/2023 11:19:15 AM | 5/12/2023 11:25:24 AM | Celestina Bella Unit 15 | Units charge for 07.01.2023 to 08.02.2023 = 153 however we did a reading in November 2022 and got a reading of 400. We are being charged exuberant tariffs as this was calculated over 1 month. The previous reading could not have been 298 on the 07.01.2023 The average usage is 12 units per month. We were charged R7389.49 Please correct | 23 | 3 | 21591 | 17 | 2 | 23 | 1 | 111 | 1200 | ||||||||||||||||||||||||||||
| 1149495 | 46786 | 5/12/2023 11:12:26 AM | 5/12/2023 11:12:41 AM | IVR call: statement | Received call for statement for account 10431437 sent message: 41761 | 8 | 2 | 20537 | 79 | ||||||||||||||||||||||||||||||||
| 1149488 | 46785 | 5/12/2023 11:11:12 AM | 5/12/2023 11:11:13 AM | IVR call: balance | Received call for balance for account 10431437 undefined | 7 | 2 | 20537 | 78 | ||||||||||||||||||||||||||||||||
| 1149466 | 46784 | 5/12/2023 11:05:05 AM | 5/12/2023 11:05:26 AM | IVR call: statement | Received call for statement for account 10005458 sent message: 41760 | 8 | 2 | 33035 | 79 | ||||||||||||||||||||||||||||||||
| 1149465 | 46783 | 5/12/2023 11:03:15 AM | 5/12/2023 11:03:22 AM | IVR call: statement | Received call for statement for account 10272364 sent message: 41759 | 8 | 2 | 32440 | 79 | ||||||||||||||||||||||||||||||||
| 1149462 | 46781 | 5/12/2023 10:58:02 AM | 5/12/2023 10:58:17 AM | IVR call: statement | Received call for statement for account 10431437 sent message: 41758 | 8 | 2 | 20537 | 79 | ||||||||||||||||||||||||||||||||
| 1149448 | 46780 | 5/12/2023 10:53:30 AM | 5/12/2023 10:53:44 AM | IVR call: statement | Received call for statement for account 10272364 sent message: 41757 | 8 | 2 | 32440 | 79 |