Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
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| 942480 | 34133 | 11/2/2022 8:47:01 AM | 11/2/2022 8:47:02 AM | IVR call: balance | Received call for balance for account 10406206 undefined | 7 | 2 | 5641 | 78 | ||||||||||||||||||||||||||||||||
| 942470 | 34131 | 11/2/2022 8:42:18 AM | 11/2/2022 8:42:18 AM | IVR call: balance | Received call for balance for account 10408344 undefined | 7 | 2 | 540 | 78 | ||||||||||||||||||||||||||||||||
| 34127 | 11/2/2022 8:37:54 AM | 11/2/2022 8:39:49 AM | CREDIT TRANSFER TO 10180790 | Account No. 10046403 has been sold and property transferred this year. There is a credit on this account which has to be transferred to ACC. NO. 10180790 | 23 | 3 | 17978 | 4 | 2 | 23 | 6 | 122 | 2807 | ||||||||||||||||||||||||||||
| 34129 | 11/2/2022 8:37:21 AM | 1/10/2023 11:02:48 AM | Stop estimating high qty | Stop making such high estimations. You are estimating the water 3 times the usage. | 23 | 3 | 28870 | 12 | 2 | 23 | 1 | 111 | 141460 | 2808 | |||||||||||||||||||||||||||
| 942436 | 34130 | 11/2/2022 8:34:14 AM | 11/2/2022 8:34:32 AM | IVR call: statement | Received call for statement for account 10400382 sent message: 28716 | 8 | 2 | 17240 | 79 | ||||||||||||||||||||||||||||||||
| 9411 | 11/2/2022 8:31:50 AM | 11/2/2022 8:31:54 AM | water | submitted plumbers letter for a fixed leak | 6 | 3 | 8317 | 114 | 17 | 2 | 23 | 1 | 96 | 201 | |||||||||||||||||||||||||||
| 942426 | 34128 | 11/2/2022 8:31:45 AM | 11/2/2022 8:31:45 AM | IVR call:? | Received call for ? for account 10400382 | 17240 | |||||||||||||||||||||||||||||||||||
| 942415 | 34126 | 11/2/2022 8:28:43 AM | 11/2/2022 8:29:22 AM | IVR call: statement | Received call for statement for account 10440204 sent message: 28712 | 8 | 2 | 28869 | 79 | ||||||||||||||||||||||||||||||||
| 942403 | 34125 | 11/2/2022 8:27:20 AM | 11/2/2022 8:27:21 AM | IVR call:? | Received call for ? for account 10440204 | 28869 | |||||||||||||||||||||||||||||||||||
| 942327 | 34124 | 11/2/2022 8:00:19 AM | 11/2/2022 8:00:20 AM | IVR call: balance | Received call for balance for account 10006994 undefined | 7 | 2 | 28868 | 78 | ||||||||||||||||||||||||||||||||
| 11894 | 11/2/2022 7:58:58 AM | 11/2/2022 7:59:01 AM | Property Sold - 10416710 | Property sold 05.06.2019 Services to be transferred to new owners account | 23 | 3 | 28867 | 4 | 3 | 23 | 6 | 122 | 271 | ||||||||||||||||||||||||||||
| 942316 | 34123 | 11/2/2022 7:58:11 AM | 11/2/2022 7:58:12 AM | IVR call: balance | Received call for balance for account 10064623 undefined | 7 | 2 | 6356 | 78 | ||||||||||||||||||||||||||||||||
| 942286 | 34122 | 11/2/2022 7:50:23 AM | 11/2/2022 7:50:24 AM | IVR call: balance | Received call for balance for account 10347725 undefined | 7 | 2 | 6082 | 78 | ||||||||||||||||||||||||||||||||
| 942284 | 34121 | 11/2/2022 7:49:43 AM | 11/2/2022 7:49:59 AM | IVR call: statement | Received call for statement for account 10190173 sent message: 28702 | 8 | 2 | 4212 | 79 | ||||||||||||||||||||||||||||||||
| 942283 | 34120 | 11/2/2022 7:49:07 AM | 11/2/2022 7:49:28 AM | IVR call: meter-reading | Received call for meter-reading for account 10364887 Meter reading: [22999011] Meter type: [water] | 10 | 2 | 8855 | 81 | ||||||||||||||||||||||||||||||||
| 11966 | 11/2/2022 7:47:15 AM | 11/2/2022 7:51:27 AM | what is Vamrev adjustment | What is VAMREV ADJUSTMENT for | 23 | 3 | 28866 | 5 | 2 | 23 | 8 | 50 | 138800 | 311 | |||||||||||||||||||||||||||
| 942271 | 34119 | 11/2/2022 7:46:57 AM | 11/2/2022 7:47:16 AM | IVR call: meter-reading | Received call for meter-reading for account 10364887 Meter reading: [22999011] Meter type: [water] | 10 | 2 | 8855 | 81 | ||||||||||||||||||||||||||||||||
| 11966 | 11/2/2022 7:45:15 AM | 11/2/2022 7:45:18 AM | Electricity Availability | Why is there an electricity availability charge when the managing agent pays the electricity account | 23 | 3 | 28866 | 5 | 2 | 23 | 2 | 114 | 311 | ||||||||||||||||||||||||||||
| 942263 | 34118 | 11/2/2022 7:43:58 AM | 11/2/2022 7:43:58 AM | IVR call:? | Received call for ? for account 10012241 | 22108 | |||||||||||||||||||||||||||||||||||
| 942259 | 34117 | 11/2/2022 7:42:50 AM | 11/2/2022 7:42:51 AM | IVR call: balance | Received call for balance for account 10190173 undefined | 7 | 2 | 4212 | 78 |