Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 943540 | 34228 | 11/3/2022 6:00:05 AM | 11/3/2022 6:00:28 AM | IVR call: statement | Received call for statement for account 10396621 sent message: 28808 | 8 | 2 | 19677 | 79 | ||||||||||||||||||||||||||||||||
| 943538 | 34227 | 11/3/2022 5:47:27 AM | 11/3/2022 5:47:28 AM | IVR call: balance | Received call for balance for account 10024802 undefined | 7 | 2 | 4369 | 78 | ||||||||||||||||||||||||||||||||
| 943533 | 34226 | 11/3/2022 5:41:02 AM | 11/3/2022 5:41:03 AM | IVR call: balance | Received call for balance for account 10235231 undefined | 7 | 2 | 14112 | 78 | ||||||||||||||||||||||||||||||||
| 943529 | 34225 | 11/3/2022 5:16:11 AM | 11/3/2022 5:16:12 AM | IVR call: balance | Received call for balance for account 10262576 undefined | 7 | 2 | 28822 | 78 | ||||||||||||||||||||||||||||||||
| 943520 | 34224 | 11/3/2022 5:02:46 AM | 11/3/2022 5:03:14 AM | IVR call: meter-reading | Received call for meter-reading for account 10069970 Meter reading: [42876424] Meter type: [water] | 10 | 2 | 16764 | 81 | ||||||||||||||||||||||||||||||||
| 943503 | 34223 | 11/3/2022 4:48:06 AM | 11/3/2022 4:48:07 AM | IVR call: balance | Received call for balance for account 10262036 undefined | 7 | 2 | 22614 | 78 | ||||||||||||||||||||||||||||||||
| 943473 | 34222 | 11/3/2022 4:24:36 AM | 11/3/2022 4:24:37 AM | IVR call: balance | Received call for balance for account 10388687 undefined | 7 | 2 | 9711 | 78 | ||||||||||||||||||||||||||||||||
| 943448 | 34221 | 11/2/2022 6:52:38 PM | 11/2/2022 6:52:39 PM | IVR call: balance | Received call for balance for account 10228524 undefined | 7 | 2 | 26426 | 78 | ||||||||||||||||||||||||||||||||
| 943419 | 34220 | 11/2/2022 5:48:40 PM | 11/2/2022 5:48:41 PM | IVR call: balance | Received call for balance for account 10097797 undefined | 7 | 2 | 13976 | 78 | ||||||||||||||||||||||||||||||||
| 943417 | 34219 | 11/2/2022 5:47:43 PM | 11/2/2022 5:47:44 PM | IVR call: balance | Received call for balance for account 10097797 undefined | 7 | 2 | 13976 | 78 | ||||||||||||||||||||||||||||||||
| 943412 | 34218 | 11/2/2022 5:46:47 PM | 11/2/2022 5:46:48 PM | IVR call: balance | Received call for balance for account 10267986 undefined | 7 | 2 | 13206 | 78 | ||||||||||||||||||||||||||||||||
| 943411 | 34217 | 11/2/2022 5:45:27 PM | 11/2/2022 5:45:50 PM | IVR call: statement | Received call for statement for account 10267986 sent message: 28807 | 8 | 2 | 13206 | 79 | ||||||||||||||||||||||||||||||||
| 943349 | 34215 | 11/2/2022 4:37:53 PM | 11/2/2022 4:38:19 PM | IVR call: statement | Received call for statement for account 10273094 sent message: 28806 | 8 | 2 | 10297 | 79 | ||||||||||||||||||||||||||||||||
| 943327 | 34214 | 11/2/2022 4:07:39 PM | 11/2/2022 4:07:40 PM | IVR call: balance | Received call for balance for account 10170318 undefined | 7 | 2 | 11835 | 78 | ||||||||||||||||||||||||||||||||
| 943319 | 34213 | 11/2/2022 4:02:46 PM | 11/2/2022 4:02:47 PM | IVR call: balance | Received call for balance for account 10068886 undefined | 7 | 2 | 8440 | 78 | ||||||||||||||||||||||||||||||||
| 943266 | 34212 | 11/2/2022 3:38:52 PM | 11/2/2022 3:38:53 PM | IVR call: balance | Received call for balance for account 10012082 undefined | 7 | 2 | 23463 | 78 | ||||||||||||||||||||||||||||||||
| 943262 | 34211 | 11/2/2022 3:37:28 PM | 11/2/2022 3:37:28 PM | IVR call: balance | Received call for balance for account 10388687 undefined | 7 | 2 | 9711 | 78 | ||||||||||||||||||||||||||||||||
| 943167 | 34210 | 11/2/2022 3:02:42 PM | 11/2/2022 3:02:43 PM | IVR call: balance | Received call for balance for account 10022847 undefined | 7 | 2 | 19452 | 78 | ||||||||||||||||||||||||||||||||
| 943151 | 34208 | 11/2/2022 2:43:09 PM | 11/2/2022 2:43:10 PM | IVR call: balance | Received call for balance for account 10399226 undefined | 7 | 2 | 15166 | 78 | ||||||||||||||||||||||||||||||||
| 943125 | 34207 | 11/2/2022 2:30:42 PM | 11/2/2022 2:30:43 PM | IVR call: balance | Received call for balance for account 10423867 undefined | 7 | 2 | 4935 | 78 |