Total Items: 106116
| EscalationLevel | LatestCall | LatestChat | LatestSms | LatestEmail | LatestFax | Campaign | IsOpen | Customer | LatestTicket | CreatedAt | UpdatedAt | Subject | Description | Priority | Disposition | ConversationType | Parent | Account | OpenedBy | AssignedTo | Region | Department | QueryType | SubQueryType | Escalation | EscalationCron | History | CreatedBy | UpdatedBy | Category | Subcategory | CreatedBy1 | UpdatedBy1 | ResolvedAt | Thread | ResolvedBy | WasCreatedByCustomer | HasIvrcall | Creator | Updator | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22317 | 11/3/2022 8:53:11 AM | 12/15/2022 1:48:34 PM | Excessive Water | Excessive water bill can't read meter as it is under water<div><br></div><div>QRC RESPONSE: Duplicate query closed</div><div>Refer to active query under Ref #84235 for updates (query relates to Nov 2022 repairs and in the monitoring stage.)</div> | 27 | 3 | 22321 | 12 | 2 | 23 | 1 | 111 | 12/15/2022 1:48:24 PM | 140964 | 3 | 1888 | 3 | ||||||||||||||||||||||||
| 22317 | 11/3/2022 8:53:06 AM | 12/15/2022 1:48:59 PM | Excessive Water | Excessive water bill can't read meter as it is under water<div><br></div><div>QRC RESPONSE: Duplicate query closed</div><div>Refer to active query under Ref #84235 for updates (query relates to Nov 2022 repairs and in the monitoring stage.)</div> | 27 | 3 | 22321 | 12 | 2 | 23 | 1 | 111 | 12/15/2022 1:48:58 PM | 140965 | 3 | 1888 | 3 | ||||||||||||||||||||||||
| 944018 | 34292 | 11/3/2022 8:48:48 AM | 11/3/2022 8:48:50 AM | IVR call:? | Received call for ? for account 10406915 | 10082 | |||||||||||||||||||||||||||||||||||
| 944005 | 34291 | 11/3/2022 8:45:00 AM | 11/3/2022 8:45:01 AM | IVR call: balance | Received call for balance for account 10058018 undefined | 7 | 2 | 28926 | 78 | ||||||||||||||||||||||||||||||||
| 944003 | 34290 | 11/3/2022 8:44:13 AM | 11/3/2022 8:44:14 AM | IVR call: balance | Received call for balance for account 10058019 undefined | 7 | 2 | 28927 | 78 | ||||||||||||||||||||||||||||||||
| 944001 | 34289 | 11/3/2022 8:43:19 AM | 11/3/2022 8:43:20 AM | IVR call: balance | Received call for balance for account 10058018 undefined | 7 | 2 | 28926 | 78 | ||||||||||||||||||||||||||||||||
| 943966 | 34287 | 11/3/2022 8:30:11 AM | 11/3/2022 8:30:11 AM | IVR call: balance | Received call for balance for account 10415780 undefined | 7 | 2 | 13140 | 78 | ||||||||||||||||||||||||||||||||
| 943961 | 34286 | 11/3/2022 8:28:35 AM | 11/3/2022 8:28:56 AM | IVR call: statement | Received call for statement for account 10415780 sent message: 28829 | 8 | 2 | 13140 | 79 | ||||||||||||||||||||||||||||||||
| 943950 | 34285 | 11/3/2022 8:24:30 AM | 11/3/2022 8:24:49 AM | IVR call: statement | Received call for statement for account 10363564 sent message: 28828 | 8 | 2 | 15873 | 79 | ||||||||||||||||||||||||||||||||
| 943947 | 34284 | 11/3/2022 8:22:49 AM | 11/3/2022 8:22:50 AM | IVR call:? | Received call for ? for account 10436986 | 28925 | |||||||||||||||||||||||||||||||||||
| 943946 | 34283 | 11/3/2022 8:22:33 AM | 11/3/2022 8:22:34 AM | IVR call: balance | Received call for balance for account 10380857 undefined | 7 | 2 | 1689 | 78 | ||||||||||||||||||||||||||||||||
| 943944 | 34282 | 11/3/2022 8:22:22 AM | 11/3/2022 8:22:23 AM | IVR call: balance | Received call for balance for account 10436986 undefined | 7 | 2 | 28925 | 78 | ||||||||||||||||||||||||||||||||
| 943935 | 34281 | 11/3/2022 8:21:16 AM | 11/3/2022 8:21:19 AM | IVR call: balance | Received call for balance for account 10294589 undefined | 7 | 2 | 28036 | 78 | ||||||||||||||||||||||||||||||||
| 943930 | 34280 | 11/3/2022 8:20:14 AM | 11/3/2022 8:20:15 AM | IVR call: balance | Received call for balance for account 10019862 undefined | 7 | 2 | 15412 | 78 | ||||||||||||||||||||||||||||||||
| 943894 | 34279 | 11/3/2022 8:09:05 AM | 11/3/2022 8:09:48 AM | IVR call: statement | Received call for statement for account 10280395 sent message: 28827 | 8 | 2 | 28923 | 79 | ||||||||||||||||||||||||||||||||
| 943884 | 34278 | 11/3/2022 8:06:58 AM | 11/3/2022 8:07:15 AM | IVR call: statement | Received call for statement for account 10012993 sent message: 28826 | 8 | 2 | 9944 | 79 | ||||||||||||||||||||||||||||||||
| 943880 | 34277 | 11/3/2022 8:05:53 AM | 11/3/2022 8:05:54 AM | IVR call: balance | Received call for balance for account 10012993 undefined | 7 | 2 | 9944 | 78 | ||||||||||||||||||||||||||||||||
| 943849 | 34276 | 11/3/2022 7:53:39 AM | 11/3/2022 7:53:40 AM | IVR call: balance | Received call for balance for account 10026255 undefined | 7 | 2 | 28922 | 78 | ||||||||||||||||||||||||||||||||
| 943845 | 34275 | 11/3/2022 7:51:10 AM | 11/3/2022 7:51:39 AM | IVR call: statement | Received call for statement for account 10228524 sent message: 28824 | 8 | 2 | 26426 | 79 | ||||||||||||||||||||||||||||||||
| 943844 | 34274 | 11/3/2022 7:49:59 AM | 11/3/2022 7:50:00 AM | IVR call: balance | Received call for balance for account 10005801 undefined | 7 | 2 | 4587 | 78 |